Reviews (6,822)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its curated selection of high-quality products from US and EU suppliers, ensuring faster shipping and better quality control. The user-friendly interface facilitates efficient store management and product discovery, with seamless integration into major e-commerce platforms. Features like responsive customer support, sample ordering, branded invoicing, and automated order fulfillment are highlighted. The diverse product range and educational resources are also ...
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I love the account manager! Real time virtual assistance is phenomenal! Product editing could be a little easier, like adding a link to be able to make products available to facebook and IG while in the Spocket editing. Emails should be sent to alert us that items are still in the cart and awaiting purchase for processing in case we miss the check out button (like I did). That's all for now...
Thanks for the great feedback! It definitely make sense to have an email notification sent whenever there is an order waiting to be processed. We are definitely expanding our ...
This app is just ok. It has some nice products but beware - there are a ton of products that says it's from the US, however, processing time is 7 days and then another 8-14 days to ship the product to the customers. Why would shipping take that long if the supplier is in the US? Sounds like they are labeling China products as US...wish I would have noticed this before I upgraded my plan.
Thank you for sharing your thoughts. Shipping time are based on the suppliers location and suppliers would not rely on providing an exact time frame as there are a number of ...
I used this App to stock a Shopify store. On the Shopify App store it says, "Can I cancel my subscription at any time?
Our mission is to help you start a successful online business. If you are not satisfied with our service, you can cancel your subscription at any time." Unfortunately, when I tried to cancel, I learned that you may cancel but Spocket will not give you a pro-rated refund or any ...
Thank you for bringing this to our attention. Our account manager is currently monitoring your case and will work with you. We appreciate your understanding and patience. - AJ
Not much use for me. For a dropshipping app I don't understand the purpose. In every category I have searched all I see are orange button products (pages and pages of just organge products) where I have to reach out and form a partnership with various etsy sellers to get products for my store. I have yet to see any purple button pre vetted items I can start selling immediately as advertised. I ...
Not sure where these items are sourced from but looks kind of like Ali products. You can not sell anything on any platform but your Shopify website. They are extremely over priced for us. Sourcing yourself may be a better option unless you already have an established dropshipping only store, but for us we sell handmade stuff and just wanted crystals and accessories to go with our Spiritual ...
We deeply regret that this occurred. Would you mind sending us an email at support@spocket.co with more information about the situation so we can look into it right away?
Very nice app and easy to use. However, the product prices can be little lower and I also was charged transaction fees. I am not sure why I am paying this when I have been already been paying for the subscription. Very few products that we can sell and ones that are there are very cheesy. Not worth the subscription fee.
Thank you for sharing! We do appreciate your feedback as it helps us know how we can further improve our platform. Transaction fees are a standard fee charged by Stripe in ...
The product cost are to high, the pictures are not good and the choices are to small.... but i love the concept.
haven't made a single sale, good luck with yours! while wasting 105 per month to add products,most take 15 days to come from China, even the ones that say ship from USA take 7 days , very little o no margin for profit when you calculate shipping, and ridiculously overpriced products that are being sold all over the internet for much less.
We are sorry to know about your situation! We certainly understand the frustration of not being able to make a sale immediately. Please note that our suppliers are required ...
I liked the products and the prices seemed good until you look at the shipping costs. A product selling for $7.00 retail would require a $5.95 shipping fee. making the cost to your customer $12.95. I searched for the same product and found it on several sites that charged $.95 more retail, but there were no shipping costs - $7.95 vs $12.95? I may have missed something here, so if I did, please ...
I though it will give me value products but it's not true, it's good if you want to import t-shirts , hats or sunglasses but it does not worth paying a subscription if you want to import something else
We're sad to hear that we were not able to meet your expectations at this time but you can rest assured that we will continue to improve our selections constantly and ...