Reviews (6,822)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its curated selection of high-quality products from US and EU suppliers, ensuring faster shipping and better quality control. The user-friendly interface facilitates efficient store management and product discovery, with seamless integration into major e-commerce platforms. Features like responsive customer support, sample ordering, branded invoicing, and automated order fulfillment are highlighted. The diverse product range and educational resources are also ...

June 14, 2022

This app is great, the only thing missing for me is a direct push-to-store of the Return policy. There is no way for my customer to see that, so I always have to copy and paste the processing time, the shipping times, and the return policy whether it's 15 days, 30 days, or more. Each supplier has different policies. That is probably the most annoying thing about the app.

My Green Gifts
United States
Over 3 years using the app
Spocket replied June 14, 2022

Thanks for your feedback! It is indeed a great feature we may consider to add in the future. This has been forwarded to our developer team. In the meantime, feel free to ...

February 27, 2024

This company should screen their suppliers more with certain parameters that they need to get back with a Spocket about shipping and inventory within 24 hours. Small businesses rely on Spocket to upload inventory to their website. When inventories and suppliers are not vetted properly, it causes delays in product And lost customers and profit. More attention should be made toward having one ...

Borrowed & Blue Wedding Outlet
United States
Over 2 years using the app
Spocket replied March 2, 2024

Hi Borrowed & Blue Wedding Outlet!
Thank you for posting a review! We would love to know how can we deliver a better experience next time. We would like the opportunity to ...

February 20, 2018

I am on the fence between 3 and 4 stars. The interface is nice. With Australia, Canada, USA, and Spain vendors, most product descriptions are better than those limited to China, though some from China are also included.

Restricting product searches to specific types of products yields limited results. Inventory is mostly apparel. Many items are nearly out of stock. If you hunt very well, you can ...

Clinicalposters
United States
Almost 2 years using the app
November 3, 2019

Too many "premium" products. Products that actually sell, are placed in this category. If spocket wants to be a leader in dropshipping, don't force people to pay for your premium plans.

Lady Galore
United States
Over 1 year using the app
March 17, 2023

Hate the fact that the review popup showing up everytime i click on any menu. but so far like the spocket.

Unique Store Online
United States
Over 1 year using the app
Spocket replied March 22, 2023

Thank you for leaving feedback! We'd love to hear how we can improve the experience the next time. We'd like to talk with you and look into your feedback further. Please ...

August 19, 2022

Its a good app just suppliers sometimes take a bit too long too ship even though on the product time frame is shorter

Gabriela Dream Couture
United States
Over 1 year using the app
Spocket replied August 19, 2022

Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We invite ...

July 10, 2024

Yes, I loved using Spocket because it allowed me to easily find high-selling and trendy products for the US market. Finding and adding products to my store was very easy, and the best part was being able to quickly compare prices and asking prices.

However, I couldn't fully utilize its capabilities because I did not know how to use it properly. I need a complete guideline on how to use Spocket ...

UNIQUE SHOP
Bangladesh
3 months using the app
Spocket replied July 12, 2024

Thank you so much for taking the time to share your thoughts about your experience with Spocket! We're thrilled to hear that you loved our platform for finding high-selling ...

January 18, 2019

Let me start off. If you are looking for sourced products, they have some excellent suppliers. They have a great app and it's very easy to use.

Unfortunately, there are some products that their suppliers are selling where the cost is 200% higher than the cost through Oberlo or other supply channels and their suppliers say shipping from US and it's shown up from China Not cool! I really think ...

The Fugly Mug Company
United States
About 1 year using the app
October 16, 2023

Shopify gives you all the tools needed to market your store. However, everything has a cost and there no one to actually help store owners navigate the process.

Spocket makes dropshipping easier

Fitfinity 365
United States
12 months using the app
Spocket replied October 20, 2023

Hello Fitfinity 365! We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more. ...

August 17, 2021

I feel like I am over paying for this app and I'm honestly disappointed. You aren't able to sell on Google Shop, Etsy, or Ebay. There are NO product reviews so it makes it hard to know if the product really is good. I wish you could at least see reviews and you were able to put them on your site too.

Limitless Decors
United States
12 months using the app
Spocket replied August 18, 2021

Thank you for sharing your honest feedback! You'd be happy to know that the feature to allow product/supplier reviews and being able to sell on more platforms is already in ...