Reviews (6,822)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its curated selection of high-quality products from US and EU suppliers, ensuring faster shipping and better quality control. The user-friendly interface facilitates efficient store management and product discovery, with seamless integration into major e-commerce platforms. Features like responsive customer support, sample ordering, branded invoicing, and automated order fulfillment are highlighted. The diverse product range and educational resources are also ...

December 9, 2024

Meus clientes vão adorar receber os pedidos em curto prazo. Isso ajuda muito nas vendas.

JOLLY HOME STORE
Brazil
Over 2 years using the app
Spocket replied December 11, 2024

Muito obrigado pela sua avaliação! Fico feliz em saber que os prazos de entrega curtos vão ajudar nas suas vendas e que seus clientes ficarão satisfeitos. Estamos aqui para ...

December 28, 2024

Great Customer Service

TD Cole
United States
11 months using the app
Spocket replied December 30, 2024

Thank you for the kind words! We're so glad to hear that you had a great experience with our customer service. We always strive to provide the best support possible, and it's ...

December 12, 2024

Love all the newest stuff I can buy

AK sales
United States
Over 1 year using the app
Spocket replied December 16, 2024

Thank you so much for your kind words! We're thrilled to hear you're enjoying the newest products. We strive to bring the best and latest items to our customers, and it’s ...

December 11, 2024

Great quality products for dropshipping. Easy interface and customer support.

My Pet's Place
United States
Over 1 year using the app
Spocket replied December 12, 2024

Thank you for your fantastic feedback! We’re so glad to hear that you’re happy with the quality of our products and that the interface and customer support have made your ...

December 24, 2024

I like this app because of the delivery time and quality of products

Galaxy Beans
United States
8 months using the app
Spocket replied December 26, 2024

Thank you so much for your kind words! We're thrilled to hear that you’re satisfied with both our delivery time and product quality. We strive to provide the best experience ...

Edited January 30, 2025

I have deleted my original review as I was experiencing several issues.

Spocket leadership became aware of my concerns and arranged a zoom call which included two of their leadership members.

They were understanding and pledged to fix the issues I brought up. Like all companies they want their customers to be happy so I appreciated the time they gave me today. It was a positive dialog and they ...

Clothes For Her Online Store
United States
3 months using the app
Spocket replied January 22, 2025

Thank you for sharing your feedback. We're really sorry to hear about the challenges you've faced with shipping times and tech issues. We understand how important it is to ...

January 5, 2025

nothing thank you nothing i don't need the acounte

mysrdesign­
Qatar
4 months using the app
Spocket replied January 6, 2025

Thank you so much for your feedback! We're happy to hear that you’re satisfied, and we respect your preference regarding the account. If you ever need any assistance or have ...

February 23, 2025

A L'écoute au besoin de leurs membres.
Service a la clientèle amicale et courtois

Erolys
Canada
About 1 month using the app
Spocket replied February 24, 2025

Merci beaucoup pour vos gentils mots ! Nous sommes ravis d'entendre que vous avez apprécié notre service à la clientèle. Nous mettons tout en œuvre pour être à l'écoute de ...

January 21, 2025

Easy to use even for beginner.
Good items, photos, descriptions!

Get a Chan's
United States
About 2 months using the app
Spocket replied January 23, 2025

Thank you so much for your kind words! We're thrilled to hear that you found everything easy to use and that you’re happy with the items, photos, and descriptions. We always ...

February 18, 2025

Rita was very helpful in answering my questions. The customer service has been professional and easy to work with.

Solstice Pet Marketplace
United States
About 1 month using the app
Spocket replied February 20, 2025

Thank you so much for your kind words! We're thrilled to hear that Ria was able to assist you and that you had a great experience with our customer service. We truly ...