Reviews (6,581)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

May 23, 2023

Spocket has been of the best platforms for dropshipping as it facilites the extraction of products from the best category and quiality

Beauty Brew
United States
8 months using the app
Spocket replied May 24, 2023

We always strive to innovate and provide you with the best service possible. Thank you for sharing your experience with the team! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

October 1, 2023

amazing

SANUIS
Portugal
8 months using the app
Spocket replied October 2, 2023

Hi SANUIS! Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

Edited March 31, 2019

I used this app to find high equality products. I would recommend this app/service to other colleagues.

Flavors Cooking
United States
About 1 year using the app
March 21, 2023

First time using Spocket. Easy to use and adjust whatever you need to.

Home Treasures
United Kingdom
8 months using the app
Spocket replied March 22, 2023

Thank you so much for taking the time to provide us with your positive feedback!
Please don't hesitate to reach out to us if you have any questions or concerns. Thank you once again for your feedback, and we look forward to serving you again soon! - Irene

September 25, 2023

Spocket offers a smooth import platform.

Your Shop Excursion
United States
8 months using the app
Spocket replied September 27, 2023

Fantastic! Thanks for sharing your experience and we are glad that it was that smooth. Spocket is really user-friendly and easy to navigate. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

November 2, 2019

I live in America so finding products that are domestic rather than imported is always a plus because my customers prefer quick shipping times

The Night Owl
United States
About 1 year using the app
Spocket replied November 3, 2019

We know how important shipping is especially in the dropshipping industry so we made sure to continuously onboard new suppliers every week. Thank you for the review. We appreciate it!

December 13, 2022

Great application! Smooth implementation ! Love the variety of products they offer
Easy browsing on the app

Caprici - Your Virtual Market
United States
8 months using the app
Spocket replied December 14, 2022

Hi there! Thanks for the awesome review and for loving the Spocket app. This app is indeed easy to use and adds products to the Shopify store. We are happy if you can recommend us. Feel free to reach out to us whenever you need assistance! - Erwin

July 25, 2023

I like the customer service, and how quickly they respond to my concerns. I just upgraded to the 'Pro'

Doggy Hair Nets
United States
8 months using the app
Spocket replied July 28, 2023

Thanks for leaving us such a wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

October 7, 2023

ok so far

Warfield fitness
United States
7 months using the app
Spocket replied October 9, 2023

Hello Warfield fitness! We're glad you're loving Spocket! Let's keep growing together. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

October 16, 2023

Prinz was professional and immediately helped me with my inquiry. He didn't make me wait long at all and answered my questions clearly. He gets a definite 5-star rating.

One improvement for Spocket to consider would be regarding pricing settings for products. It would be very handy to be able to set supplier-specific rules instead of only global rules for all products. Also once you have set a price, you cannot update it in Spocket and have to individually update each price in Shopify manually. Hopefully, these changes can be implemented in the near future.

Another annoying feature is that not all suppliers update the shipping information
(long after the processing time has passed) and you have to chase them to find out if they shipped an item or not. It would be wonderful if Spocket ensured that suppliers met these basic conditions to save all of us time :)

InspirationIncluded
Canada
7 months using the app
Spocket replied October 20, 2023

Hello InspirationIncluded! Thanks for your feedback! We’re truly grateful for your comments about Prinz and will make sure we share your compliments with him! Meanwhile, we have forwarded your feedback to our developer team and see what can be done in the future. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby