Reviews (6,820)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.

March 7, 2023

Abby was the best, very good communication and was prompt with answering my questions. Thank you very much Abby/Spocket!

Dvyne Balance
United States
Over 1 year using the app
Spocket replied March 7, 2023

The whole customer success team is very grateful and this will make their day, especially Abby! We are so proud of how they were able to provide a stellar service! - Irene

October 13, 2022

Easy to use, decent descriptions, still have to re-write them. Wish there were more products in the Outdoor, Camping and Hiking Categories.

Coffee and Paw
Australia
Over 1 year using the app
Spocket replied October 14, 2022

Thanks for your feedback! We are glad to hear that you are using Spocket app on your Shopify store for quality products. Rest assured that we are bringing in more suppliers you can choose from! We are available 24 hours if you need help. - Erwin

May 20, 2023

i love this because i can just pick what i like and it goes to my shop awesome
i like the product for sport wear...thank you so much

REVERSE ACTIVE WEAR
United States
Over 1 year using the app
Spocket replied May 20, 2023

Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. We'll keep on adding more products for you to choose from. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

August 31, 2022

Thanks to Vash for his advice and kind service! He helped me to implement Aliscraper in my chrome browser.

Office Sweet Office
United Kingdom
Over 1 year using the app
Spocket replied August 31, 2022

We’re so grateful that you took the time to share your feedback with Vash. It is awesome that your Aliscraper inquiry was resolved. Thanks for your kind words and we look forward to seeing you again! - Erwin

September 16, 2019

I use this app to source products for my website. It’s very professional and is awesome when helping online sites like mine that will only function well with dropshipping.
The customer service is outstanding and they support you every step of the way.

sohomum
Australia
Over 1 year using the app
Spocket replied September 17, 2019

We believe that we work better together! We'll always be more than happy to assist and go the extra mile! Thank you for an awesome review!

September 13, 2022

I used the app to help me find products and suppliers for my online store. The support from Abby has been outstanding every step of the way as she assisted me in aligning the app subscription with my online store product needs.

SavariaHair
South Africa
Over 1 year using the app
Spocket replied September 14, 2022

Thanks for the feedback! It is awesome that Abby was able to assist you efficiently. Have a lovely day! - Erwin

December 14, 2022

Huge thumbs up to spocket for helping me with my issue. My hat goes to Robbie he was so awesome today, everything seems to take forever but he was patient with me. thanks man

TimiDistrict
Canada
Over 1 year using the app
Spocket replied December 15, 2022

Thanks for your feedback! We are happy to know that Robbie was able to provide you with an awesome service today and everything was taken care of. Feel free to reach out to us again if you need help! - Erwin

November 17, 2023

Lots of USA based items and great Customer service.

Boardwalk & Parlor
United States
Over 1 year using the app
Spocket replied November 20, 2023

Hi Boardwalk & Parlor! Thank you for your review. We will share this with the Customer Support team to let them know how we are doing. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

October 17, 2021

Very useful, many products, I just wish the portfolio of Europe shipped products compared with USA would be expanded.

Kala of Sweden
Sweden
Over 1 year using the app
Spocket replied October 17, 2021

Thanks for the feedback! You can rest assured that we'll do our very best to further expand our suppliers selections for the EU region. In fact, we're in that process right now so keep a look out or reach out to us at support@spocket.co for any updates! -John

August 21, 2023

They are really great, very responsive and knowledgeable. I am very new at this and have a lot of questions, needed some direction and the process was so much easier than it would have been. This saved me a ton of time and energy having them available! Shout out to Leah, Ria and Kim! You are in great hands working with Spocket!

Broadway Cleaning
United States
Over 1 year using the app
Spocket replied August 23, 2023

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail