Reviews (6,820)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.

Edited December 11, 2022

Spencer was an excellent agent and very helpful and patient. She took the time to answer my questions and I feel very comfortable working with Spocket.

Ms. Billie's Boutique
United States
About 1 year using the app
Spocket replied November 24, 2022

Thanks for sharing your positive review of Ria's service! It's part of our goal to continue to empower you toward success. We'll keep on adding more products for you to choose from. Reach out to us at support@spocket.co anytime you need help! - Erwin

May 8, 2021

Spocket is so much easier than the other stores. I have multple dropshipping businesses and I now will be using Spocket more often.

Lion’s Mane
United States
About 1 year using the app
Spocket replied May 8, 2021

That's great! We're glad to serve all your stores and provide you with the excellent service you deserve. Rest assured that we will do our best to meet and exceed your expectations! Thank you for choosing Spocket!

March 14, 2023

Thanks for your help Ria, much appreciated.

THE CAT AND DOG SHOP
Australia
About 1 year using the app
Spocket replied March 14, 2023

We’re so grateful that you took the time to share your feedback with Ria. We put customer experience and satisfaction as our priority. Take care! - Irene

January 20, 2022

Spocket is an amazing tool and really helped my business! Lorena from their support team is always there if I need help. Definitely recommend them!

Glam Crew Boutique
Trinidad & Tobago
About 1 year using the app
Spocket replied January 23, 2022

Your recommendation is very much appreciated! Always happy to help whenever you need us. Thank you! -John

July 1, 2023

ease of use great product selection with many variations set up is a breeze and the quality of the product is above par

Beard Inc.
United States
About 1 year using the app
Spocket replied July 2, 2023

Wonderful! We are glad that Spocket has exceeded your expectation. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co. Have a great day! 😊- Abigail

April 16, 2022

Very helpful customer support with Russel! Chat is just a couple of clicks away and I was able to have my issue address in a few minutes.

Home Glide
United Kingdom
About 1 year using the app
Spocket replied April 17, 2022

We truly appreciate your feedback! I can assure you that we will be consistent in delivering the best service. Feel free to chat with us anytime. Thank you for choosing Spocket! - AJ

May 26, 2023

Good variable products, and good support about doubts. I recommend this, and i hope turns commercial long term

Big House Home
Brazil
About 1 year using the app
Spocket replied May 27, 2023

Amazing! Thanks for your kind words and for recommending Spocket to everyone. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

Edited April 4, 2023

Customer service is always there to help. I like the way the app is set up and it is easy to push products to your store. Plus it is easy to search for products. I don't like the transaction fees that should be included in the monthly fee. ROBBIE helped me today and he was really good thanks.

MyDepotSpot
United States
About 1 year using the app
Spocket replied January 25, 2023

Thank you for your kind words and for taking the time to provide feedback to Spocket. We are proud to provide excellent value to our dropshippers. We hope to assist you again in the near future. If you need assistance, please contact us at support@spocket.co. - Irene

January 28, 2022

love this app great products, simple to use and you can also add items from aliexpress to the app and this makes it much easier to manage

utopialandings
United States
About 1 year using the app
Spocket replied January 30, 2022

You're absolutely right. We've made our app very easy to use for your convenience. Thank you for choosing Spocket! -John

November 10, 2021

This app is great for dropshipping, works very well to manage inventory and automate product uploads, orders and other key essentials to a drop shipping store or storefronts that need good quality inventory.

WarehouseAddiction
United States
About 1 year using the app
Spocket replied November 13, 2021

Automation and product management are some of the features that we are really proud of! Thanks for using Spocket! -John