Reviews (6,824)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the curated selection of high-quality products from reliable US and EU suppliers, which reduces shipping times and enhances customer satisfaction. The platform is user-friendly and integrates well with major e-commerce platforms like Shopify and WooCommerce, simplifying product import and inventory management. Merchants also value the responsive customer support, branded invoicing options, automated order fulfillment, educational resources, and a diverse product catalog that includes unique and trending items.

December 30, 2022

Ok.
Decent selection.
Have used a bit, It is pretty good. Do your research and order samples. Give your customers a good experience.

Delise Boutique
United States
About 1 year using the app
Spocket replied January 2, 2023

Hi there! Thanks for sharing your feedback and we are glad that it was that smooth. Spocket is really user-friendly and easy to navigate, ensuring users have a great experience. - Erwin

Edited November 1, 2022

I use this app to find products for my store. It is easy to use and I have been able to order sample products for myself to test. I spoke with AJ and was able to get quick answers to all of my questions.

The Pampering Stuff
United States
About 1 year using the app
Spocket replied November 1, 2022

Thanks for the review! We are happy to know that Spocket helps you with your business. We have your feedback forwarded to our product team to see what can be done in the future regarding product SKUs. Feel free to reach out to us if you need help. - Erwin

February 7, 2020

So far so good. The shipping times have made us make the move to this app. The apps we have used in the past have been a little slow and poor quaily. We find that Spocket is much better with the added ability to brand your invoice that goes to the customer.

Enstyla
Australia
About 1 year using the app
Spocket replied February 10, 2020

We did start all this to provide dropshippers like you with faster shipping times, so we appreciate this feedback so much. As well, we hope you make the most out of the branded invoice feature. All the best!

February 21, 2018

Very simple to use. I like the idea it has a flat rate for international shipping which saves a lot of time and headache.

Myshoppingbay
Thailand
About 1 year using the app
January 5, 2021

I'm very thankful for this app, they are fast with shipping. and i also appreciate the support i get from the team.

MK Goods
United Kingdom
About 1 year using the app
Spocket replied January 5, 2021

Always here and happy to provide whatever support we can to make sure you reach your goals! Thanks for the feedback and for choosing Spocket!

February 2, 2019

I used this app to find great products with no hassle. Everything is done with one click and I can work ON my business and not just IN my business!

beamsurvival.net
United States
About 1 year using the app
February 4, 2020

Spocket is the best dropshipping platform I have found. I love that there are so many American suppliers available, and that they offer products you can't find on Alibaba etc. Plus, I can now offer my US customers speedy shipping times.

www.veganstylehunter.com
United States
About 1 year using the app
Spocket replied February 5, 2020

Again, it's an honour to be deemed the best dropshipping app. We do hope that the features we currently offer benefit you and your store greatly. All the best!

November 9, 2023

It has been a bumpy ride, however, we'll get there! Big Shout OUT to Lorena who was excellent in her customer service helping me to navigate the shop!

My Store
United States
About 1 year using the app
Spocket replied November 12, 2023

Hello sweetlittlebug.com! Awesome! It is great you have decided to consider Spocket as your supplier. We are glad Lorena was able to help you with your concern professionally. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

July 10, 2023

The Spocket app is well supported. I benefitted from amazing customer support from an associate named Leah. I had a very complicated issue involving multiple Spocket and multiple Shopify accounts. I needed to install the Spocket app from the Shopify app store and then the plan subscription on one of the old Spocket accounts needed to be transferred to the new Spocket app account. This sounds straight forward but it wasn't. Leah did a lot of research and was able to get everything sorted out. She did all this with grace and dignity. Spocket and it's customers are very fortunate to have such a wonderful representative like Leah.

blacksh.it
United States
About 1 year using the app
Spocket replied July 12, 2023

Thank you for your review! We’re pleased that Lorena was able to provide you with exceptional service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

February 11, 2018

Legal é melhor do que um aplicativo que eu uso que oferece apenas 5 produtos no plano free.

Shopalves
Brazil
About 1 year using the app