Reviews (6,824)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the curated selection of high-quality products from reliable US and EU suppliers, which reduces shipping times and enhances customer satisfaction. The platform is user-friendly and integrates well with major e-commerce platforms like Shopify and WooCommerce, simplifying product import and inventory management. Merchants also value the responsive customer support, branded invoicing options, automated order fulfillment, educational resources, and a diverse product catalog that includes unique and trending items.

May 7, 2023

I worked with Leah because I had an issue with my account that was unrelated to Spocket. Leah was a huge help in understanding the issue and finding the solution that allowed me to get back to my work! Much appreciate her quick work!

Deercliff Designs
United States
About 1 year using the app
Spocket replied May 8, 2023

Awesome! Thanks for your feedback and we're glad your inquiry was resolved professionally. Leah will be delighted to read your comment. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

March 5, 2020

I used Spocket to get my first Shopify store up and running. They make managing and importing products very easy, although I wish that you could search for products by estimated shipping time. Other than that missing feature, I feel that Spocket provides exactly what you'd expect.

The Shelby Company Limited
United States
About 1 year using the app
Spocket replied March 11, 2020

Thanks a lot for this review and we're excited for the launch of your very first store! We love feedback so please know that this will definitely be relayed to our developers.

Edited March 28, 2021

i like the faster shipping...........................................................................

The $tore,Inc
United States
About 1 year using the app
Spocket replied July 4, 2020

Happy to know that! Faster shipping is indeed one of the best features we have on Spocket because we work directly with the suppliers. Thanks!

January 26, 2021

So for going off without a hitch, Spocket is currently the main supplier at this moment, Overall good service no complaints as of yet!

Devine Vibes Only
United States
About 1 year using the app
Spocket replied January 26, 2021

Awesome! We're very happy to know everything is going well for you. Don't hesitate to reach out to us at support@spocket.co if you ever need any help and we'll gladly assist you! Thank you for choosing Spocket!

April 2, 2020

Have great products, I can close sales even during the first day of the trial. I recommend you also test and try for yourself

Rucor Group
United States
About 1 year using the app
Spocket replied April 6, 2020

We really appreciate you being a customer and helping to share the word about us. We take pride with our customer support team!v

December 30, 2022

very easy to use. I love the fact that items can be pushed directly to my store. I will recommend spocket to every dropshipper.

LINABELL LIMITED
United Kingdom
About 1 year using the app
Spocket replied January 1, 2023

Thanks for your feedback. We are glad you find the Spocket app quick and easy. Thanks for recommending Spocket. If you should need anything, please do not hesitate to reach out! - Erwin

June 13, 2023

Spocket is great, it's the simplest lay out out of all of my suppliers. They do a great job making it easy to add things to the site and less editing is needed before pushing to your store. Also, Erwin from chat support is fantastic. He's fast, friendly and fixes anything that comes up quickly and efficiently.

The Peaceful Olive
United States
About 1 year using the app
Spocket replied June 14, 2023

Thank you for the review! Erwin is so glad to hear that you are happy with the assistance provided. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

December 2, 2019

The app is still developing, but what makes the app great is the customer service. They will always try to help you with everything. Great team!

Winkeltje van Lynn
Netherlands
About 1 year using the app
Spocket replied December 4, 2019

Thanks for this review - it's feedback like this that helps us improve! And of course, our dropshippers' needs are a priority for us so we make sure we're able to successfully each and every one of you.

November 11, 2020

AMAZING customer service! Always looking out for me, especially when things aren't going as planned. Great selection of products and excellent service all around!

Posh Carbon
United States
About 1 year using the app
Spocket replied November 11, 2020

Awesome! We're happy to look out for all of our customers and do whatever it takes to help resolve any concerns you may have. Rest assured that our support will always be here for you! Thank you for using Spocket!

Edited March 12, 2024

Fast and easy.. Ria was amazing.

Eastern Apparel
United States
12 months using the app
Spocket replied January 13, 2024

Hello Eastern Apparel! Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby