Reviews (6,790)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface that simplifies product searches and order management. Its seamless integration with platforms like Shopify and WooCommerce, responsive customer support, sample ordering, automated fulfillment, and branded invoicing are highly valued. The diverse product catalog helps merchants explore various niches and scale their dropshipping businesses efficiently.

November 1, 2024

Ease of use really love how simple it is to use thanks

Ziggys Collection
Australia
About 1 month using the app
Spocket replied November 4, 2024

Thank you for your kind words! We’re so glad to hear that you find our platform easy to use. Making things simple for our users is a top priority for us. If you have any questions or need assistance, don’t hesitate to reach out. Thanks again! - Eleanor

December 9, 2024

Easy sourcing no more long shipping time. Lots of winning products!

Hardy Garden
United States
1 day using the app
Spocket replied December 11, 2024

Thank you for your awesome review! We're so glad to hear that you're enjoying the easy sourcing and faster shipping times. It's great to know you're finding winning products through the app! If you have any questions or need further assistance, feel free to reach out. Thanks again for your support!Happy dropshipping!- Eleanor 😊

December 8, 2024

When I started using Spocket for my e-commerce business, my main goal was to streamline the sourcing process and offer my customers fast, high-quality service. From the moment I signed up, I found Spocket’s interface to be intuitive and easy to navigate. Integrating my Shopify store was simple, and within minutes, I was exploring their catalog of products.

What stood out to me was the range of suppliers, especially those based in the U.S. and Europe. This was a game-changer for my business, as it allowed me to offer shorter shipping times compared to many traditional dropshipping platforms. One of the first things I did was order product samples. This gave me confidence in the quality of the items I planned to sell and ensured that my customers would receive reliable products.

Spocket’s automation tools were another major advantage. Tasks like syncing inventory, updating product details, and fulfilling orders became effortless. This saved me countless hours that I could instead focus on marketing and growing my store. The branded invoicing feature also helped establish a professional identity for my brand, adding a personalized touch that my customers appreciated.

The customer support team was incredibly responsive whenever I needed help. Whether it was a question about a supplier or tips for maximizing sales, their guidance made the experience smooth and stress-free.

Overall, Spocket has been instrumental in helping me scale my dropshipping business. The combination of fast shipping, premium products, and user-friendly tools has improved my workflow and allowed me to focus on delivering value to my customers. I would highly recommend it to anyone looking to take their e-commerce store to the next level.

My Store
United States
23 minutes using the app
Spocket replied December 10, 2024

Thank you so much for sharing your experience with Spocket! We're thrilled to hear how the platform has helped streamline your sourcing process, improve shipping times, and elevate the quality of your products. It's great to know that our interface, automation tools, and customer support have contributed to your success. We're proud to be part of your e-commerce journey, and we appreciate your recommendation. If you ever need further assistance or have any questions, we're always here to help. Wishing you continued success in growing your business!Happy dropshipping!- Eleanor 😊

October 31, 2024

Bad customer service.
If you forgot cancel a free trail, they would only refund 20% even if it's only minutes past the free trial.

Toyment
United States
3 months using the app
Spocket replied November 1, 2024

I’m sorry to hear about your experience. We strive to provide excellent customer service, and I appreciate your feedback. I understand your frustration regarding the refund policy. Please reach out to us directly so we can look into this further and see how we can assist you better. Please send us an email or chat with us at support@spocket.co

Your satisfaction is important to us, and we want to make things right.

Thank you for bringing this to our attention. - Eleanor

October 8, 2024

Spocket definitely makes building a Shopify store MUCH easier! I was lost but they built the store for me so THANK YOU Sprocket!!

My Store
United States
2 days using the app
Spocket replied October 14, 2024

Thank you for your fantastic review! We’re so glad to hear that Spocket made your Shopify store-building experience easier. It's great to know our support has helped you feel more confident. If you need anything else as you continue your journey, just let us know! - Eleanor

September 2, 2024

Because its easy to use and it can do a lot of work to your shop.

MoeShop
Iraq
About 2 months using the app
Spocket replied September 3, 2024

Thank you for the great feedback! We’re so glad to hear that you find Spocket easy to use and that it’s making a significant impact on your shop. Our goal is to simplify and enhance your dropshipping experience, so it’s wonderful to know we’re achieving that. If you have any suggestions or need further assistance, we’re here to help. Thanks for being a valued user! - Eleanor

November 27, 2024

Working with Spocket is very easy order automation process is very helpful

BOLTBUY
United States
1 day using the app
Spocket replied November 29, 2024

Thank you for your wonderful feedback! We’re thrilled to hear that you’re finding the order automation process helpful and that working with Spocket is easy for you. Our goal is to make everything as streamlined as possible, and it’s great to know it’s making a positive impact on your business! Happy dropshipping!- Eleanor 😊

November 30, 2024

Easy interface to navigate with pretty good items to sell.

Ivy Market
United States
4 months using the app
Spocket replied December 3, 2024

Thank you for your great feedback! We're so glad to hear that you find our interface easy to navigate and that you like the items we offer. We’re always working to provide a seamless experience and high-quality products. Thanks for choosing us, and we look forward to supporting your business!Happy dropshipping!- Eleanor 😊

October 17, 2024

It's a good app to make money

Never give up
New Zealand
About 2 months using the app
Spocket replied October 21, 2024

Thank you for your feedback! We’re glad to hear you find the app helpful for making money. If you have any suggestions for improvement or need assistance, feel free to reach out. Happy Dropshipping! - Eleanor

November 16, 2024

Spocket website becomes unresponsive frequently.
Return policy does not transfer to shopify automatically, it is lot of work to move return policy for each product and not easy to maintain.
Prices are too high for the product quality, branded items are cheaper than items avialable in spocket.
Google ad comapin reject manyh product for advertising becuase issues with product images and product identification codes not available.

techtidbits
United States
8 days using the app