Reviews (6,809)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the selection of high-quality products from US and EU suppliers, noting fast shipping and a user-friendly interface that simplifies store management. The app integrates well with platforms like Shopify and WooCommerce, facilitating easy product imports and inventory management. Features like sample ordering, automated fulfillment, and branded invoicing are praised. Responsive customer support and educational resources further enhance merchant satisfaction.

October 17, 2024

Good app and easy to find your product

Nouna Store
United Kingdom
19 days using the app
Spocket replied October 21, 2024

Thank you for your feedback! We’re glad to hear you find the app good and easy to use for finding products. If you have any suggestions or need assistance, we’re here to help! - Eleanor

October 6, 2024

The support team is really so helpful and they don't leave the retailer until the issue is resolved or the needed clarification is provided.

Birdie Vogue
United States
20 days using the app
Spocket replied October 7, 2024

Thank you for your fantastic feedback! We’re so glad to hear that our support team has been helpful and dedicated to resolving your issues. Providing excellent support is a top priority for us. If you need anything else or have more questions, don’t hesitate to reach out. Happy Dropshipping! 🌟 - Eleanor

December 10, 2024

I love this service is good for business and easy to get order out easy

My Store
United States
About 15 hours using the app
Spocket replied December 12, 2024

Thank you so much for your kind words! We're thrilled to hear that our service is helping your business and making the order process easy for you. We truly appreciate your feedback and look forward to continuing to support your business!Happy dropshipping!- Eleanor 😊

November 27, 2024

Good and great experience setting up.

DAANI
United Kingdom
18 days using the app
Spocket replied November 29, 2024

Thank you for your positive feedback! We're so glad to hear that you had a good and great experience setting up. We aim to make the process as smooth and enjoyable as possible, and we’re happy to know it worked well for you! Happy dropshipping!- Eleanor 😊

November 27, 2024

Not easy to navigate at all. It seems like you should have access to your store for the $1 but then it charges you again. And you have to go through other apps and pages that also charge you. It’s not even worth the time to figure it out if you’re a beginner.

Luxury Lab LLC
United States
About 23 hours using the app
Spocket replied November 28, 2024

Thank you for sharing your feedback, and we’re sorry to hear that you had a frustrating experience. We truly value our customers and strive to make the navigation and process as simple as possible.

Regarding the $1 access, we understand how it may have been unclear, and we are continuously working on improving communication to ensure everything is transparent. We also understand that dealing with additional charges and apps can feel overwhelming, especially for beginners. We’re constantly refining our platform to make the experience smoother for all users.

If you ever need assistance, our support team is available to guide you through the process send us an email at support@spocket.co We truly appreciate your input, and we hope to have the opportunity to improve your experience. - Eleanor 😊

September 30, 2024

love this app such a user friendly interface

My Store
United States
About 1 month using the app
Spocket replied October 1, 2024

Thank you so much for your kind words! We’re thrilled to hear that you love the app and find the interface user-friendly. Your satisfaction is our priority, and we’re here to help if you have any questions or need assistance. Enjoy using the app! - Eleanor

December 5, 2024

I do see the spocket does make it possible to actually communicate directly with sellers, I like the layout too. I'm intermediate and still learning, but this app really has so much potential

Ctexplore
United States
39 minutes using the app
Spocket replied December 9, 2024

Thank you for sharing your feedback! We're so glad to hear that you appreciate the direct communication with sellers and the layout of the app. It's great to know you're finding value in Spocket as you continue learning. We're excited about the potential you see in the platform, and we’re here to support you every step of the way. Keep up the great work, and if you ever have any questions or need assistance, feel free to reach out!Happy dropshipping!- Eleanor 😊

October 8, 2024

Spocket definitely makes building a Shopify store MUCH easier! I was lost but they built the store for me so THANK YOU Sprocket!!

My Store
United States
2 days using the app
Spocket replied October 14, 2024

Thank you for your fantastic review! We’re so glad to hear that Spocket made your Shopify store-building experience easier. It's great to know our support has helped you feel more confident. If you need anything else as you continue your journey, just let us know! - Eleanor

September 26, 2024

I haven't been using this app long but so far I really like it. It's going to really help my business take off.

SiNfuL DeLights
United States
2 days using the app
Spocket replied October 1, 2024

Thank you for sharing your thoughts! We're so glad to hear that you're enjoying the app and finding it helpful for your business. We’re excited to be part of your journey and can’t wait to see how your business takes off! If you have any questions or need assistance along the way, don’t hesitate to reach out! - Eleanor

September 23, 2024

So far so good. Just installed it, but works as it should.

Howl To The Wild
United States
23 days using the app
Spocket replied September 24, 2024

Thank you for your feedback! We're glad to hear that everything is working smoothly after your installation. If you have any questions or need assistance as you continue using it, don’t hesitate to reach out. Enjoy! -Eleanor