Reviews (6,587)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

January 25, 2019

I just sold a product and the process was quick and easy. I also like that they will include your personalized invoice.

Shoptopolis.com
United States
5 months using the app
December 13, 2022

Self taught process...website seems to be easy to use. I don't see where the reviews for products are and that was unexpected. Worth the trial.

J'Adore Sunev
United States
5 months using the app
Spocket replied December 14, 2022

Perfect! We are so glad you find the app easy to use. We do not offer product reviews yet as of the moment but we already notified our developer team about this feedback. In the meantime, feel free to explore the app and reach out to us via email at support@spocket.co or 24x7 live chat if you need assistance. - Erwin

Edited March 10, 2020

I used this app before in other store, now I have in my new store, they have great suppliers and nice service, before the basic was free now is $12 a month but the have good tools you can use for your store

DRB SHOP
United States
5 months using the app
Spocket replied March 11, 2020

Such a motivation! Thank you for choosing Spocket for your 2nd store! We want your business to grow that's why we go beyond what is expected of us to make sure you get the value you deserve!

June 13, 2023

So far it looks good. Quite excited.

Trailblazing & Outdoor Gear
Canada
5 months using the app
Spocket replied June 14, 2023

Thanks for the review! We are happy to know that Spocket helps you start your own business. If you should need anything, feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

January 16, 2023

The ability to import products in bulk in a short time really makes the app appealing. My live chat with Robbie was quite helpful and made everything easier.

Rockers Media
Kenya
5 months using the app
Spocket replied January 16, 2023

Awesome! Thanks for the review! It warms our hearts to know that Robbie's hard work made your day! We appreciate you being with us! Thanks! - Irene

January 21, 2020

The prices of most of the items are a bit high, and after the suppliers make a good profit, the merchant's profit margin is already very small. Spocket should do something to get suppliers to give merchants more margin.

Wearlish
China
5 months using the app
Spocket replied January 23, 2020

Thanks so much for this honest feedback! We would like to disclose though that the items on Spocket are 25%-50% off the retail price - we don't claim to have the lowest rates but we do try to offer more competitive rates. In any case, this is great insight that can be raised to the team for future consideration.

Edited March 14, 2020

This app is super easy to search for products and it was also very easy to import them to my store. However, there doesn't seem to be as many products as other supplier sites when I search for specific items.

403 SHAVE CO.
Canada
5 months using the app
Spocket replied March 17, 2020

Glad you find Spocket easy to use. Please know that we are continuously onboarding suppliers so you will have more options here in Spocket. Thanks for the review!

October 29, 2022

Quick and easy, using spocket is awesome caue it literally sets up all your pricing and shipping, with taxes so you pretty much don't have to.

Kingdom Properties & Services
United States
5 months using the app
Spocket replied October 31, 2022

Thanks for your feedback! It's part of our goal to continue to empower you towards success. Feel free to reach out to us if you need assistance. Have a lovely day! - Erwin

July 11, 2023

It's a great sight. Now I just wish people would buy the products. It's easy to navigate and utilize the app to suite your needs.

ShopSparks Store
United States
5 months using the app
Spocket replied July 14, 2023

Thank you for taking a moment to share your experience at Spocket. Looking forward to the success of your store😊Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

August 13, 2019

Customer service is fantastic. My main gripe is that suppliers ship products with their branding and I've been in a situation where the inventory was incorrect. Fortunately, I had only ordered a sample but it did cause some concern. I also wish there was a way to change plans myself as I have to lose a few days of the subscription for which I paid when downgrading.

Polka Dot Polka Dot Stephanie
United States
5 months using the app
Spocket replied August 13, 2019

Thank you for letting us know about your experience and we would love to get in touch and rectify your concern about your subscription. The support team will reach out to make sure this is rectified accordingly!