Reviews (6,828)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its curated selection of high-quality products from US and EU suppliers, ensuring faster shipping and better quality control. The user-friendly interface facilitates efficient store management and product discovery, with seamless integration into major e-commerce platforms. Features like responsive customer support, sample ordering, branded invoicing, and automated order fulfillment are highlighted. The diverse product range and educational resources are also ...

November 9, 2017

Would be great if the etsy shop owners actually knew and agreed to this app. Since you have to contact each and every shop owner to get permission to sell their products what I have been finding is they can't do this. They all seem to not even be sure why I would ask and that they can't accommodate. So it seems the app randomly pulls people's products out for important without their knowledge ...

Black Heart Jewel
United States
About 15 hours using the app
Spocket replied September 11, 2024

I’m sorry to hear about the difficulties you’ve faced with contacting shop owners and the permission process. We’re working on improving our app’s integration and ...

March 26, 2020

This app is absolutely terrible to use, you cannot filter anything and there is just junk everywhere at inflated prices. SCAM! SCAM! The items are not unique, the brands are selling themselves through their own websites, amazon and even etsy stores and are all easily found Google. This is insane all those reviews and case studys; and not even 1 single product can be sold uniquely as you verily ...

bedealzy
United Kingdom
About 14 hours using the app
Spocket replied May 24, 2020

We respect your opinion and we understand that you had certain expectations with our app. We're sorry to hear we were not able to meet those expectations at this time but you ...

February 16, 2018

The idea is great just implemented poorly, no one wants to pay $25.00 shipping on a $15.00 item. The prices are high and the shipping even higher, until these two things improve I would not suggest it for any new store or any store that wants to deliver good prices like dropshipping is supposed to do.

Tonoftoys
Canada
About 11 hours using the app
Spocket replied September 11, 2024

Thank you for your feedback. I’m sorry to hear about the issues with pricing and shipping costs. We’re actively working on improving our pricing structure and shipping ...

Edited February 24, 2018

This app is still under development and needs work. It is unable to delete products from the store. It does have better product descriptions up front. I would feel more comfortable if the plan options included the $0.00/month for 25 items but this may only be a promotional gimmick. Another option that is needed is the ability to delete a vendor's account. At this point it seems that there is no ...

American Millworks
United States
About 5 hours using the app
Spocket replied September 11, 2024

Thank you for your feedback. I’m sorry to hear about the difficulties with deleting products and vendor accounts. We’re actively working on improvements and will take your ...

March 29, 2019

This app has now charged me twice even though it has been deleted for a month. Be careful because if you test it and don't like it you will have to beg for refunds when they keep charging you.

One Deal Way
United States
About 4 hours using the app
Spocket replied April 8, 2019

We sincerely apologize if you’ve had a less than perfect experience with us but rest assured that we will not charge any of our customers for something that they did not sign ...

June 24, 2019

Don't Install this app !!!!!! Old products and don't refund if you buy premium plan. Can't Change/Cancel Subscription

affwiner
United States
About 2 hours using the app
Spocket replied June 24, 2019

Thanks for taking the time to leave us a review and we're sorry if you felt that you were not able to change or cancel your subscription. We have checked and everything seems ...

June 17, 2023

scam , be aware , i tried the app and deleted it before my free test achieve because i find it usless , everithing is okey on shopify but since this they try yo charge my directly to my credit card every 2 days hopfully i used i bloked my virtual card before they keept steeling from me bunch of thieves !!!!!! DON'T GIVE THEM UR CREDIT CARD INFO !! THEY WILL STOLE FROM U

SalutRamadan
United Kingdom
About 2 hours using the app
Spocket replied June 17, 2023

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, ...

February 15, 2020

Had to start a free trial just to see products. They don't have any items that fit my store's niche, and their items cost 10 times more than Aliexpress. No way to cancel on the app. Had to go through their live online help to request cancellation. Very inconvenient!

Attirely
United States
About 2 hours using the app
Spocket replied May 24, 2020

We are sorry to hear you did not find any products that fits your preferences. Please know that you can change your account subscription by simply going to your accounts ...

Edited February 21, 2019

just downloaded not sure what it can do for me yet. once I've tried it I'll come back and let you guys know. What i don't like is you telling me what to put in my review. OK They have rejected my review three times, I don't like to be told to lie about something i've not tried

OurPlacez
United States
About 1 hour using the app
Spocket replied March 21, 2019

Thanks for letting us know about this! It seems like reviews were automatically being rejected so we're sorry if it came off that way to you. We hope that you are willing to ...

January 29, 2024

They take money after you’ve cancelled a subscription beware!!!

Yours and Miine
Australia
About 1 hour using the app
Spocket replied January 31, 2024

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, ...