Reviews (6,809)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the selection of high-quality products from US and EU suppliers, noting fast shipping and a user-friendly interface that simplifies store management. The app integrates well with platforms like Shopify and WooCommerce, facilitating easy product imports and inventory management. Features like sample ordering, automated fulfillment, and branded invoicing are praised. Responsive customer support and educational resources further enhance merchant satisfaction.

September 21, 2024

easy to come around on the site, and to understand :)

Guldbjerg
Denmark
18 days using the app
Spocket replied September 23, 2024

Thank you for the great feedback! We’re delighted to hear that you found our site easy to navigate and understand. We aim to create a user-friendly experience for all our customers. If you have any questions or need assistance, we’re always here to help! - Eleanor

December 3, 2024

No words needed, Just perfect!

Timeless Illusion
Netherlands
6 days using the app
Spocket replied December 4, 2024

Wow, thank you so much for the amazing feedback! We're thrilled to hear that you think it's perfect. If you ever need any help or have questions, we're here for you!Happy dropshipping!- Eleanor 😊

November 23, 2024

Efficient and Easy to Use
Spocket has been a game-changer for my dropshipping business. The integration with Shopify was smooth, and the quality of products from US and European suppliers exceeded my expectations. Fast shipping and excellent customer support make it a reliable platform. Highly recommend!

CatLux01
Kazakhstan
About 1 hour using the app
Spocket replied November 26, 2024

Thank you so much for the glowing review! We're thrilled to hear that Spocket has been a game-changer for your business and that the integration with Shopify was seamless. It’s great to know that you’re happy with the quality of products and the fast shipping from our US and European suppliers. We’re also proud to offer excellent customer support, and we truly appreciate your recommendation. If you ever need anything, feel free to reach out— we’re always here to help! Happy dropshipping!- Eleanor 😊

November 16, 2024

I love the Diversity of products and quality

New Shop
United Kingdom
30 days using the app
Spocket replied November 18, 2024

Thank you so much for your kind words! We're thrilled to hear that you love the diversity and quality of our products. We’re always working to offer a wide range of high-quality items, and it’s great to know you’re enjoying the selection. If you need anything else, feel free to reach out! - Eleanor

August 25, 2024

Beware of this company and the sketchy terms and conditions they have. I signed up and paid for a year subscription in August of 2023. In August 2024 they never sent me any emails alerting me of the upcoming renewal date. They just sucked $288.00 out of my account and didn't notify me until hours later. I immediately sent them a email telling them I wanted to cancel the subscription because I just do not use the service enough to justify the cost. After days of back and forth emails with several different people, they finally said they can not and would not refund my money.
That is just bad business. I just dent do business with shady companies like Sproket.

Wild TS designs
United States
About 1 year using the app
Spocket replied August 26, 2024

I’m truly sorry to hear about your recent experience, and I appreciate you bringing this to our attention. We take issues like this very seriously and strive to provide clear communication and support to all our customers. I apologize for any confusion or inconvenience caused by the renewal process and the lack of timely notifications.

To address your concerns, I would like to look into this matter further and see if there is anything we can do to resolve the issue. Please reach out to us directly through our chat channel or send us an email at support@spocket.co with your subscription details so we can investigate and provide a more tailored resolution.

Thank you for your feedback, and I hope we can find a way to make this right for you. - Eleanor

November 29, 2024

It's great it builds your store for you with awesome products

Moonlight Shop
United States
About 23 hours using the app
Spocket replied December 2, 2024

Thank you for your great feedback! We're so happy to hear that you’re enjoying how the store builds itself and the awesome product selection. We’re excited to continue supporting your journey and are here if you need any assistance!Happy dropshipping!- Eleanor 😊

September 29, 2024

This is such a great App to use, as it makes it easy to identify products that you want to sell. Products that will definitely sell in minutes.

My Store
South Africa
29 days using the app
Spocket replied October 1, 2024

Thank you for your wonderful feedback! We’re thrilled to hear that you find the app great for identifying products that sell quickly. It’s always exciting to see your business take off! If you have any questions or need further assistance, feel free to reach out. Happy selling! - Eleanor

September 8, 2024

I recommend the app for spocket because the interface is so easy to understand. It’s nice to have something so simple laid out for you

Demetri’s Goods
United States
About 2 months using the app
Spocket replied September 9, 2024

Thank you for your recommendation and kind words! We’re delighted to hear that you find the Spocket app’s interface easy to understand and appreciate the simplicity of its layout. Our goal is to provide a user-friendly experience, and it’s great to know we’re achieving that. If you have any suggestions or need further assistance, please feel free to reach out. We’re here to help and appreciate your support! - Eleanor

December 15, 2024

Exelence aplicacion, ayuda mucho para encontra produtos estrellas.

Rosa Pastel
Chile
3 months using the app
Spocket replied December 17, 2024

¡Gracias por tu excelente comentario! Nos alegra saber que la aplicación te ha ayudado a encontrar productos destacados. Trabajamos constantemente para mejorar y ofrecerte la mejor experiencia. ¡Esperamos que sigas disfrutando de nuestras funciones!- Eleanor 😊

November 13, 2024

Amazing and easy to use

My Store
United Kingdom
About 2 months using the app
Spocket replied November 18, 2024

Thank you so much! We’re thrilled to hear that you find it amazing and easy to use. We’re here if you ever need any assistance – enjoy the experience! - Eleanor