Reviews (6,822)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its curated selection of high-quality products from US and EU suppliers, ensuring faster shipping and better quality control. The user-friendly interface facilitates efficient store management and product discovery, with seamless integration into major e-commerce platforms. Features like responsive customer support, sample ordering, branded invoicing, and automated order fulfillment are highlighted. The diverse product range and educational resources are also ...
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For the products shipped from EU and shipped to EU, the shipment time being shown is 15-30 days. Hilarious!
Thank you for your feedback! We understand that shipping times can be frustrating, and we’re constantly working to improve our processes. While we aim for timely deliveries, ...
Spocket charged me without my authorization 2 months after I ended my subscription, simply because I opened the app up. I did not click any payment authorization. This is a fraudulent website. Stay away!
I’m very sorry to hear about your experience and the issues you’ve encountered with charges. This is not the experience we want for our customers, and we take unauthorized ...
pas sérieux ! attention à tous !! ils prélévent même quand vous êtes désabonnés.
Contacté mais je n'ai pas de réponse. Malgré ma désinscription et en allant sur le compte spocket je constate que notre compte est toujours actif et il est impossible de se déconnecter.
Des pratiques inacceptable et une application validée par Shopify. Il serait essentiel que shopify puisse vérifier les applications ...
Nous sommes vraiment désolés d'apprendre votre expérience et nous comprenons votre frustration. Votre avis est important pour nous, et nous souhaitons résoudre ce problème ...
IF I CAN RATE ZERO I WILL
this people fraud i deleted the app 9 days after trying it in the free trail period "so over priced" then they charged me and when i reach out they told me they can only refund me either 20% or give me 1 month free trail.
AVOID IT AT ALL COSTS
I’m truly sorry to hear about your experience and I appreciate you bringing this to our attention. We strive to be transparent with our pricing and refund policies, and it’s ...
我8月19日安裝Spocket，在9月2日卸載，這符合他們答應的14天免費試用規定，可我卻在9月4日收到PayPal的59.99美元的扣款通知，經寫信去客服部門詢問也都不回答，跟當初他們要招攬我安裝該軟件天天來信的情況，真有天壤之別，在Shopify後臺沒有顯示扣款記錄，可他們似乎跳過Shopify的規定，私下跟我扣的款，所以我判斷這是一家非常不好的公司。
Complaint to Shopify about Spocket
I installed Spocket on August 19th and uninstalled it on September 2nd, which complies with their promised 14-day free trial period. However, on September 4th, I received a notification ...
Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience you’ve experienced. We take billing and customer service concerns very seriously ...
I would rather give 0 Stars. Downloaded the app -> cant even browse because you are immeadiately confronted by a pop up to select and buy a subscription.
-> left the app and now we wanted to deinstall and remove it.
Cant be removed due to
"Spocket - US & EU Dropshipping cannot be uninstalled without specifying a successor location for the following items:"
Now this parasite is forever on our ...
We’re very sorry to hear about the difficulties you’ve experienced. We understand how frustrating it can be when you encounter issues with uninstalling the app. Please ...
Regarding Jubilee
This is the second review that I am writing as my issues have yet to be resolved. I had what I thought was a productive conversation with Rochelle after my first review. However, it was a lot of lip service and NOTHING has been resolved to date.
1) I have PAID FOR products, by a customer that have not shipped in over 15 days. However, I was given a USPS tracking number for ...
We’re truly sorry to hear that your issues remain unresolved despite your previous interaction with our team. This is not the experience we aim to provide, and we understand ...
The website freezes a lot.
Thank you for bringing this to our attention. We’re sorry to hear that you’re experiencing issues with the website freezing. This is not the experience we want for our users, ...
When I closed a older store of mine they robbed my money and didn't cancel it. even though I didn't use any of their services. Don't install this if you don't want to get scammed. BTW, there is no free plan like they said and you can't enter the app without selecting a paid plan.
We’re truly sorry to hear about your experience and understand your frustration. This is definitely not the level of service we aim to provide. We’d like to resolve this ...
Here's the truth about Spocket.
All these other positive reviews are from people who just started using the platform and like what they see so far but ultimately have no idea about how things actually work here.
I've been using Spocket daily since 2019 and during this time, I have accumulated extensive experience using the platform, interacting with their support team, understanding the nuances ...
Thank you for the decent and detailed feedback! We surely appreciate it because it helps us know aspects that need improvement and we can take the appropriate actions. We ...