Reviews (6,822)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its curated selection of high-quality products from US and EU suppliers, ensuring faster shipping and better quality control. The user-friendly interface facilitates efficient store management and product discovery, with seamless integration into major e-commerce platforms. Features like responsive customer support, sample ordering, branded invoicing, and automated order fulfillment are highlighted. The diverse product range and educational resources are also ...
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They will charge you when not necessary and give you a very weird explanation. Buyer Beware!
We value your business and want to make things right. If you're not satisfied with the way we've handled the situation, please let us know how we can improve. Your feedback ...
I feel this works well. I think they should offer more for the lower cost subscriptions but yes this is a great shop to use.
offer something for a dollar it should be a dollar
Thanks for sharing your feedback! We would like to hear more about your experience and how we could improve our service even more. Please reach out to us via email at support ...
To Be Honest about my review I write it just about 1 month from the date I start using spocket.
My store currency was in SEK then i decided to change to USD, after changing store currency the system of Spoket didn't recognize that and all products prices was missed up by X10 the actual selling price, let's say your product selling at $50 it was shown at "500$", I had also subscription with Dsers ...
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions ...
mid, jsut starting to try it but to just import an item i need to sign up for a trial and even if it doesnt work i might have to pay a lot.
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, ...
I'm giving it 2 stars because they have great customer support, and they try to help, but I guess they have limited access when it comes to technical support.
I have been about a month, made 9 sales, and only 2 sales I was able to completely fulfill, even though they reached the customers after 3 weeks. 6 orders I had to refund due to technical issues with Aliscraper ( AliExpress ). Now I have 1 ...
Hello SCrownPro.com! Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at ...
i am totally new at this and this is the one that I understood the
best a huge thank you!!
We would be more than happy to walk you through starting your dropshipping with Spocket! You are more than welcome to reach out to us anytime via support@spocket.co or via ...
Started working with Spocket 2 weeks ago:
1st. App doesn’t allow you to contact the supplier directly. Only through Spocket Customer service team, which is very inconvenient.
2nd. I had 2 customers placing order with a supplier where the warehouse located in USA have the processing time 2-3 days, and delivery 4-7 days. It has been a week and the order is still “processing”.
3rd. Suddenly they ...
We want to extend our sincerest apologies concerning all the issues that you have faced. We try to maintain the highest standards of service, but clearly, that's not what ...
I'm updating this again. I have mixed feelings on this app. I have had SO MANY problems with orders, but I will say that the issues were caused by the supplier and not Spocket themselves. As a result, I will share my thoughts on them separately.
Spocket
Spocket has a good interface where it is easy to upload products and get your store started. They do have customer service reps who do try to ...
Thank you for the feedback! We appreciate you bringing this to our attention. Our sincerest apologies for these issues that you've faced but rest assured that we will do our ...
They try hard. I can see that they are doing their best to help with issues. But they are coming up short. I've had numerous problems tracking products sent. If I want to add tracking that's another cost. The products say they are shipping from the US, but many of them are not. They are also incredibly expensive. I think there are a lot more drop shippers eating a piece of the pie. That's what ...
Good customer service, but the platform really lack in almost everything needed: from UX, to information, to prices.