Reviews (6,554)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

June 14, 2022

This app is great, the only thing missing for me is a direct push-to-store of the Return policy. There is no way for my customer to see that, so I always have to copy and paste the processing time, the shipping times, and the return policy whether it's 15 days, 30 days, or more. Each supplier has different policies. That is probably the most annoying thing about the app.

My Green Gifts
United States
Over 3 years using the app
Spocket replied June 14, 2022

Thanks for your feedback! It is indeed a great feature we may consider to add in the future. This has been forwarded to our developer team. In the meantime, feel free to explore the app and reach out to us via email at support@spocket.co or 24x7 live chat if you need assistance. -Erwin

February 20, 2018

I am on the fence between 3 and 4 stars. The interface is nice. With Australia, Canada, USA, and Spain vendors, most product descriptions are better than those limited to China, though some from China are also included.

Restricting product searches to specific types of products yields limited results. Inventory is mostly apparel. Many items are nearly out of stock. If you hunt very well, you can end up with a few good products.

Clinicalposters
United States
Almost 2 years using the app
November 3, 2019

Too many "premium" products. Products that actually sell, are placed in this category. If spocket wants to be a leader in dropshipping, don't force people to pay for your premium plans.

Lady Galore
United States
Over 1 year using the app
March 17, 2023

Hate the fact that the review popup showing up everytime i click on any menu. but so far like the spocket.

Unique Store Online
United States
Over 1 year using the app
Spocket replied March 22, 2023

Thank you for leaving feedback! We'd love to hear how we can improve the experience the next time. We'd like to talk with you and look into your feedback further. Please contact us via chat or email at support@spocket.co so we can look into this matter as soon as possible. - Irene

August 19, 2022

Its a good app just suppliers sometimes take a bit too long too ship even though on the product time frame is shorter

Gabriela Dream Couture
United States
Over 1 year using the app
Spocket replied August 19, 2022

Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Erwin

January 18, 2019

Let me start off. If you are looking for sourced products, they have some excellent suppliers. They have a great app and it's very easy to use.

Unfortunately, there are some products that their suppliers are selling where the cost is 200% higher than the cost through Oberlo or other supply channels and their suppliers say shipping from US and it's shown up from China Not cool! I really think they need to hire a cost analyst and do some comparative analyses between what their suppliers are listing as cost and what the other channels are selling. Like every supplier channel or source, do your homework. Don't cut your margin if you can buy it elsewhere for 50% less.

I think this app is going to be a great app someday, but right now, the modifying of features between free and paid is not cost effective. Bottom line, great app with caution.

The Fugly Mug Company
United States
About 1 year using the app
October 16, 2023

Shopify gives you all the tools needed to market your store. However, everything has a cost and there no one to actually help store owners navigate the process.

Spocket makes dropshipping easier

Fitfinity 365
United States
12 months using the app
Spocket replied October 20, 2023

Hello Fitfinity 365! We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Abby

August 17, 2021

I feel like I am over paying for this app and I'm honestly disappointed. You aren't able to sell on Google Shop, Etsy, or Ebay. There are NO product reviews so it makes it hard to know if the product really is good. I wish you could at least see reviews and you were able to put them on your site too.

Limitless Decors
United States
12 months using the app
Spocket replied August 18, 2021

Thank you for sharing your honest feedback! You'd be happy to know that the feature to allow product/supplier reviews and being able to sell on more platforms is already in the works and may be implemented soon! Our developers are taking their time to make sure that this feature will be flawless, as we understand that this is something that can help improve both our experiences with products and suppliers. Meanwhile, our "Order Sample" feature is one sure way to actually see if the product you are planning to sell is a good fit for your store. Also, another way would be to reach out to our 24/7 support team and simply ask about how a specific listing is doing in terms of sales. We're more than happy to help make your experience better! Please don't hesitate to reach out to us anytime! Thank you! -John

December 5, 2022

Håller på att prova med ser bra ut än. Ska testa mig fram och se men lätt hemsida och lätt att förstå

Belzo
Sweden
11 months using the app
Spocket replied December 6, 2022

Vi är glada att du var nöjd med din upplevelse och skulle gärna vilja höra ytterligare feedback om hur vi kan förbättra vår tjänst ännu mer. Vi inbjuder dig att kontakta oss via e-post på support@spocket.co eller 24x7 livechatt för att diskutera din upplevelse mer i detalj. - Erwin

Translate: We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Erwin

July 8, 2023

Fast shipping good quality but oftentimes the more preferable products are locked behind the premium badge and it's limitations depending on your program other then that it's pretty solid choice for supplying your store

Celestial Fashion
Greece
11 months using the app
Spocket replied July 8, 2023

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience!- Abigail