Reviews (6,822)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its curated selection of high-quality products from US and EU suppliers, ensuring faster shipping and better quality control. The user-friendly interface facilitates efficient store management and product discovery, with seamless integration into major e-commerce platforms. Features like responsive customer support, sample ordering, branded invoicing, and automated order fulfillment are highlighted. The diverse product range and educational resources are also ...

December 5, 2022

Håller på att prova med ser bra ut än. Ska testa mig fram och se men lätt hemsida och lätt att förstå

Belzo
Sweden
11 months using the app
Spocket replied December 6, 2022

Vi är glada att du var nöjd med din upplevelse och skulle gärna vilja höra ytterligare feedback om hur vi kan förbättra vår tjänst ännu mer. Vi inbjuder dig att kontakta oss ...

July 8, 2023

Fast shipping good quality but oftentimes the more preferable products are locked behind the premium badge and it's limitations depending on your program other then that it's pretty solid choice for supplying your store

Celestial Fashion
Greece
11 months using the app
Spocket replied July 8, 2023

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, ...

June 3, 2020

I’ve been using this app for about 3 months. The only reason why i didn’t give it 1 star is because of the customer service from spocket. It’s great. BUT... the suppliers Do not care about your business. Careless mistakes, sending the wrong product, send one item when the customer ordered 2. The shipping times DO NOT.. i repeat DO NOT match what spocket writes on the product descriptions. Some ...

Mocha Glow
United States
11 months using the app
Spocket replied June 6, 2020

Thank you for the honest review! We appreciate it as it helps us further improve our platform even more. You can rest assured that we will do our best to work with the ...

May 16, 2023

Still new/ Too early to rate fairly but the prompt to respond to this survey would not go away. Not a fan so far.

Dazzling Diva Beauty
United States
10 months using the app
Spocket replied May 20, 2023

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, ...

July 11, 2023

Having problem import items from Aliexpress. Pushing to upgrade plan for "better one". Common, let me try and I'll make some decision.

Gene's store
United States
9 months using the app
Spocket replied July 14, 2023

We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions ...

February 5, 2020

I like the app but the product costs are high compared to other sites
Costs need to go down.Thank you

MY CROWN LLC
United States
9 months using the app
February 20, 2018

Spocket is user friendly. One good thing is you can search your item per country

Heavenlies
United Kingdom
9 months using the app
November 7, 2019

prices are a little high to purchase which means harder to sell to customers, there is not a lot of choices, unless you have the higher priced plan which can be difficult for people just starting out

Bend the Trends
United States
8 months using the app
January 5, 2023

Super easy to set it all up and have it linked to my store. Only complaint is there's not a huge variety, but when I do find a product it's usually a super nice find.

Rick's Shoes
United States
8 months using the app
Spocket replied January 5, 2023

Thanks for sharing your experience with us. We'd love to hear more about what products you're looking for. Someone will be in touch soon so we can get this addressed for you ...

Edited November 5, 2019

I used this app to find items with faster shipping. I like how it provides descriptions. helpful!

Fine Line Designs
United States
8 months using the app