Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping platform for its extensive range of quality products from reliable US and EU suppliers. They value its seamless integration with e-commerce systems, user-friendly interface, and automatic inventory updates. The ability to filter products from U.S. and EU warehouses is a standout feature. Merchants also commend the responsive and effective customer service. However, they suggest improvements such as supplier-specific pricing rules and prompt shipping information updates.

September 24, 2019

There are some things that can be improved. For example, an excel export of products would be super helpful. It would also be great if we could see reviews on each supplier. Other than that, this app is awesome! There tons of high quality products and Spocket's customer service is amazing!

Club Gift Shop
United States
5 months using the app
Spocket replied September 24, 2019

Thanks for letting us know! We are actually in the process of building a feature that highlights supplier reviews so you can see who our top performing suppliers are on our platform. We value your feedback so if you have anything to say, let us know and we'll listen!

November 22, 2022

For someone like me who is new to things, this app has made things quite simple. I will give it a 4 star but will likely be back to promote it to a 5, I just need more time to see what may or may not come up.

Ristau Electronics
Canada
5 months using the app
Spocket replied November 23, 2022

Hi there! Thanks for your kind words. We are glad you like your experience. In the meantime, feel free to explore the app and reach out to us via email at support@spocket.co or 24x7 live chat if you need assistance. - Erwin

January 4, 2023

great and very easy to navigate on the site. I am new to this business but i find it very easy to understand

AHENFIE Baby Clothing
United Kingdom
5 months using the app
Spocket replied January 4, 2023

Thank you for taking the time to tell us about your Spocket experience. We're focusing on supplier sourcing and hope to add more products from various niches in the future. We look forward to assisting you again soon. - Erwin

October 10, 2022

well at first i didnt realize i had to link shopify with it. i thought shopify did it automatically but now that is taken care of seems pretty user friendly
so i can recommend

Blues Fitness
United States
5 months using the app
Spocket replied October 10, 2022

Thanks for the wonderful feedback! We are so glad you find the app easy to use and very user-friendly. If you should need anything, please do not hesitate to reach out again. Thank you for your trust! - Erwin

Edited August 2, 2019

At first, I did have some concerns about a charge that was added on my account. I'm so happy that support helped me and resolved the issue for me. The only thing is that it took a moment to get to that point. After all, great products and I am a happy customer!

Majil
United States
5 months using the app
Spocket replied August 4, 2019

Thank you for giving us the chance to make everything right again and we strongly encourage our customers to coordinate with us via chat or email to rectify your concerns and issues. Again, should you ever need us, let us know!

April 3, 2023

I would recommend this app because its quick and easy to use.
This is one of the most quickest apps to use.

Zeus
Australia
5 months using the app
Edited March 23, 2019

Sprocket is simple to install, the interface is really clean and easy to use. Product selection is missing a few categories right now, but there's still a lot of quality products to choose from. I like that you can filter where products ship to and from.

Coffee Vault
United States
5 months using the app
Edited March 13, 2020

I used this app to help me do find US suppliers. I really like this app. It would be nice if it did give more premium products.

Minfien
United States
5 months using the app
Spocket replied March 15, 2020

We're thrilled to know you liked the premium items and your concern to add more is definitely something we can consider looking into. In any case, all the best to you and your store.

September 28, 2022

A very good app, get responsed very quickly. while I just start my dropshipping business, its products not interest me

hellomkte
China
4 months using the app
Spocket replied September 29, 2022

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to provide you with the best app you can use for dropshipping and rest assured that we'll keep on striving. Have a wonderful day! - Erwin

Edited May 30, 2023

Good source of quality items for my store. Good filtering and search abilities. Very fast responses from support!

Punctual Club
United States
4 months using the app
Spocket replied March 29, 2023

Awesome! We appreciate your kind words! We are focusing on adding more products from the US/EU so you can have more selection. Contact us via live chat or email at support@spocket.co if you need assistance! - Irene