Reviews (6,822)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its curated selection of high-quality products from US and EU suppliers, ensuring faster shipping and better quality control. The user-friendly interface facilitates efficient store management and product discovery, with seamless integration into major e-commerce platforms. Features like responsive customer support, sample ordering, branded invoicing, and automated order fulfillment are highlighted. The diverse product range and educational resources are also ...
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I was charged twice for one month, they didn't have a cancel button => your trial registration will result in you being charged or canceling your credit card
I signed up with Paypal, and tried to cancel before I got paid, but they didn't have a cancel button, they still charged my Paypal. I was charged twice by them a day, be careful, they won't refund you, this is a lesson.
We're sorry to hear about the unfortunate circumstance that you experienced! Please note that you can find the cancel/downgrade button in your account billing page. We would ...
terrible pricing no such thing as whole sale prices with this app it requires you to leave a good review in order to let you continue to use for free
We would like to extend our sincerest apologies if you felt that the prices you saw on Spocket are not at par with what you were expecting. At Spocket, we worked tirelessly ...
The items are too expensive. I would not be able to make much profit. Once I changed to shipped from UK (because I don't want long shipping time) there was almost no items left.
Sorry to hear about your experience! We understand that there are certain items that might seem to be expensive at first but our suppliers are actually required to give a ...
It says there is a free plan available, but whenever I tried to add an item to my import list, it kept trying to make select a plan to upgrade to. A free plan doesn't count as a free plan if all I can do is look at the products and cannot actually order them without upgrading. False advertising.
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions ...
Products in Spocket are so expensive, most important is they have the original retailer's name or website water-marked on each product picture. Basically, Spocket is not meant for drop-shipping, it is for advertising for another shop. Please change your app description to something else instead of drop-shipping because why would any body buy stuff from my site if they could go get it cheaper on ...
Thank you for your feedback. We’re sorry to hear that you’re disappointed with the pricing and branding on our products. Our goal is to provide high-quality products and ...
I was very disappointed with this app. Sprocket's products come from Etsy sellers. I wouldn't mind that at all except that they expect ME to do their work for them and contact each seller myself in order to sell their products.
We’re sorry to hear about your disappointment with the app. It’s important to us that you have a smooth and efficient experience. While some products may come from various ...
I would give zero stars if I could. I downloaded this for a day. I figured I would not be charged after deleting the app as many do not. They are currently telling me that they cannot refund the charges cause it's against their "policy" because apparently the subscription page states you have to go through the unsubscription process to not receive future charges. Regardless, this is a B.S. policy ...
Thank you for voicing out your concerns! We appreciate the feedback as this helps as grow and be better for our customers.
For most situations we try to be as understanding ...
If I could leave zero stars, I would. Spocket is an emblem of the worst practices a business can adopt, hiding behind flashy marketing and dubious 5 star reviews, while they stealthily rob unsuspecting customers.
Promising a vast array of "quality" products, they deliver nothing but disappointment. The product selection is severely lacking in both quantity and quality, making their service ...
We're very sorry to hear about your experience but thank you for sharing it! Our sincerest apologies if we were not able to meet your expectations at this time. One of our ...
SCAM ! You do not get a free trial ! I deleted app after a day then was changed for 30 days ! Scam scam scam scam scam !!!!!!!!!!!
Hi there! Thanks for letting us know about your experience and we hope to resolve this to your benefit and earn you back as a customer. But first, we would like to clarify ...
Voll der scheiß funktioniert noch nicht mal. Man will nach Produkten suchen die von Deutschland verschickt werden aber jedes mal zeigt er nur Produkte aus den Usa an......
Hallo! Es tut uns leid zu hören, dass es Ihnen etwas schwer gefallen ist, die gesuchten Lieferanten zu finden. Wir würden uns sehr freuen, Sie dabei zu unterstützen. Bitte ...