Reviews (6,822)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its curated selection of high-quality products from US and EU suppliers, ensuring faster shipping and better quality control. The user-friendly interface facilitates efficient store management and product discovery, with seamless integration into major e-commerce platforms. Features like responsive customer support, sample ordering, branded invoicing, and automated order fulfillment are highlighted. The diverse product range and educational resources are also ...

July 1, 2018

They basically had nothing shipping from the U.S. that my customers would want, in quite a well-known niche with a huge following.

The Midnight Hour
United States
7 minutes using the app
Spocket replied September 10, 2024

Thank you for your feedback. We’re sorry to hear that you couldn’t find the products you were looking for, especially in a niche with high demand. Our goal is to offer a ...

December 15, 2023

epensive

Future Jewelry
Netherlands
6 minutes using the app
Spocket replied December 17, 2023

Hello Future Jewelry! We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the ...

Edited December 11, 2018

This app is not useful, they said it is unlimited products, but its is not.
It does not allow more then 20000 Products.
We do not recommend this app.

KeeboVet Veterinary Ultrasound Equipment
United States
6 minutes using the app
Spocket replied September 10, 2024

Thank you for your feedback. We’re sorry to hear that you’re disappointed with the product limits. While our app does offer a broad range of features, we understand that ...

March 23, 2019

Let's use and I will adjust my rating again, for now they force me to write review for upgrading plan

Lofthigher
Italy
6 minutes using the app
Spocket replied April 1, 2019

Hi there! Thank you for taking the time to leave us a review. We’re incredibly sorry that you felt you were forced to leave us a review. We’d love to talk to you more about ...

April 9, 2018

Very limited product line, with very high prices. Each category consists of 1-3 pages of unbranded overpriced products. Requires account setup to view disappointing product line.

Amkha Seed
United States
5 minutes using the app
Spocket replied September 10, 2024

Thank you for your feedback. We’re sorry to hear that you found our product line limited and the prices high. We strive to offer a diverse range of quality products and ...

December 23, 2020

WARNING - DO NOT USE OR INSTALL THIS APP Out of all the terrible drop shipping apps, this one takes the cake. I have used them for about 4 months and can tell you honestly that this is one of the worst apps on Shopify for the reasons that they don't let you talk to your suppliers. Imagine your customers order being stuck in limbo because you cant even talk to the person who is shipping your order ...

TheTshackonline
United States
1 minute using the app
Spocket replied December 26, 2020

We understand and we humbly accept your opinion about our app. It is true that the ability to be able to contact the suppliers directly would really be helpful to both you ...

September 13, 2024

GizMentor
United Arab Emirates
About 13 hours using the app
Spocket replied September 16, 2024

We’re truly sorry to hear about your experience and understand your frustration. This is definitely not the level of service we aim to provide. We’d like to resolve this ...

October 15, 2023

WickeD Rivers LLC
United States
2 months using the app
Spocket replied October 16, 2023

Hello WickeD Rivers LLC! Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations ...