Spocket:US/EU Dropshipping POD

I tried to give Spocket another try, but it’s just not going to work out with us. I can’t afford to keep continuing to refund customers due to sellers not shipping orders in a timely fashion.

The platform is ok if you have no issues but once a supplier doesn’t ship, Spockets response time is outrageous. I will no longer be using this platform once we receive a resolution on this last order. It’s ...

STAY AWAY
My nightmare with Spocket began 6 months ago. I liked the idea to have a subscription with spocket because It was a good option to add more products to my existing online store, that has been in the market for many years with a policy of same day shipping and great reputation, until spocket showed up. What a nightmare.

The first problem that I had and kept having during my subscription, ...

Customer support is practically non-existent. It is a decent system unless you have ANY issues (which you always will with dropshipping). Unless you have an upgraded plan, the only way to reach support is through email which they do not respond promptly to. Very disappointed.

Out of sync inventory management with shopify and suppliers, lost orders, poor supplier management, limited women's fashion products for US market with no product descriptions, extremely slow and ineffective customer service, inferior and cheap outsourced technical team that takes days to investigate and fix technical issues, and no escalation channel for urgent customer and live paid order/ ...

This is a good app for anyone looking to start a dropping shipping business on Shopify. As they state, there are hundreds of products to choose from for your store. The customer service and support teams are very friendly and easy to work with. HOWEVER, BUYER BEWARE; here are some important considerations based on my personal experience. Product stock notifications and COMMUNICATIONS with ...

The worst costumer support ever!
They didnt fulfill my orders, thet dont answer my emails or messages.
Dont even think about it!!!
Info@ninelivescats.shop

I used Spocket for over a year on the unicorn plan connected to a Shopfiy store. For us, some orders get processed fast, with no issues BUT too many don't. The main issue are the Sellers on the platform. Sellers don't seem to keep their inventory up to date. As a result, orders we receive end up not getting fulfilled in one way or another. Also, response time from Sellers is very slow which mean' ...

I can no longer work with this company. I had, for the third time in a row, an order come in for a product that doesn't exist but yet still showed in stock on my website. I paid for a whole year as an annual, I'm hoping I can get something back.

Just hope you never have an issue with them. I did not recall purchasing a year membership and as soon as it was deducted from my account I contacted Spocket to see if it were possible to receive a refund. One of the reps said they would get back to me in 48 hours. I never heard back. I contacted them again and over several conversations, not only was nothing resolved but they also stopped ...

HORRIBLE BUSINESS. I signed up for yearly, but after I contacted them days after signing up to cancel because it didn't fit the right products for my store than I originally thought, they refused to give a refund of the $900 I was charged. How is this fair? I had to cancel and take the entire loss. BE WARNED. DO NOT SIGN UP FOR YEARLY.