Reviews (6,822)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its curated selection of high-quality products from US and EU suppliers, ensuring faster shipping and better quality control. The user-friendly interface facilitates efficient store management and product discovery, with seamless integration into major e-commerce platforms. Features like responsive customer support, sample ordering, branded invoicing, and automated order fulfillment are highlighted. The diverse product range and educational resources are also ...
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They're okay. They're a bit lost on communication and not always the best help but they are the quickest and easiest way to not only add items to my inventory but push them to my store as well. The communication needs a lot of help starting with having to pay for chat support,
We appreciate you letting us know about your experience as it helps us to further improve the way we do things. Here at Spocket - we aim to always provide the best support ...
Decent app with questionable suppliers but overall a good selection of products. Unfortunately, I'm still being charged for their premium plan (despite no longer having their app integrated with my store for over a month now). Not sure I'd recommend.
Thanks for letting us know! We would be more than happy to sort your account for you and take the appropriate actions required. Please feel free to reach out to us at support ...
I have found the suppliers run out of stock and don't restock for weeks on end. The products are FAR more expensive than AliExpress ..the shipping costs are extortionate. I wish the "cost" would import to Shopify along with the price etc. I always have to manually go in and maintain "cost" on Shopify after an import
Thanks for your feedback! We are grateful to hear your comment as this helps us know which areas in Spocket we need to improve on especially when it comes to suppliers. ...
First time using this. There is a problem in pushing the imported products to my Shopify store. I don't know but it seems to be needed that I have to write this review so that I can go forward. It's really easy to import the aliexpress product directly with just one click. That's a game changer but doubt on the next process.
Thanks for sharing your feedback! We would like to hear more about your experience and how we could improve our service even more. Feel free to reach out to us 24/7 through ...
Spocket apps is really good but I found out that the prices of the products are expensive. There are products that sometimes descriptions are not appropriate, no measurements etc.
They are ok
Thank you for posting a review! We would love to know how can we deliver a better experience next time. We would like the opportunity to talk and investigate your feedback ...
I think is a little high in price for the quality of the products. I order some samples and it was a disaster, thank God it was me and not my customers. I had the premium plan but is not worth it, use the basic plan you will be fine.
Thank you for working with us to resolve the problems you experienced. Providing a great customer experience is very important to us. We really appreciate the chance to work ...
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Thanks for sharing your feedback! We would like to hear more about your experience and how we could improve our service even more. Please reach out to us via email at support ...
So far so good. I had to chat with the customer support team and I got Russel to help and guidance through some of the process. He seems to be very knowledgeable about what he is doing. If you were grading by stars he would get a ⭐⭐⭐⭐.
Thank you for your input! It gives us great pleasure to hear that you enjoy the app and that Russel was able to assist you as needed. Your kind words inspire us to keep doing ...
This app is great for product sourcing but some of the features are questionable when it comes to working properly. We has a supplier on our site and ran a real order, then when we tried to fulfill it said the supplier was gone. Support claimed it should have taken the products automatically off our store but it did not and now we cant' fulfill the order.
They claimed it was something wrong with ...