Reviews (840)

Overall rating
4.4
Counts per rating level
  • 78% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its fast shipping from US and EU suppliers, user-friendly interface, and seamless Shopify integration. They value the high-quality products, automated order processing, and real-time inventory updates. Features like branded invoicing and the ability to order sample products are also highlighted. The responsive customer support is frequently commended, enhancing the overall merchant experience.

November 20, 2022

Abby was just great! Very supportive and efficiant. Thank you Abby!
.......................................................

Let‘s Gadgit
Switzerland
2 months using the app
Spocket replied November 22, 2022

Perfect! Thanks for your feedback. It is awesome that Abby was able to provide you with the best support and resolved your concern efficiently. Feel free to reach out to us ...

November 13, 2023

Prinz from the CS Team was awesome - walked me through the situation, very responsive/knowledgable, and resolved my issue quickly - appreciate it!

The Emporium Matrix
United States
2 months using the app
Spocket replied November 16, 2023

Hello The Emporium Matrix! Thanks for sharing your positive review of Prinz's service. Feedback like yours is valued by every team member here and it gives us the motivation ...

February 11, 2018

Very easy and straightforward to use. Product choices and diverse product origin offers options for customer.

Ftc Decor
United States
2 months using the app
March 11, 2024

So far it has been a good experience and I have no major complaints. I had some questions and customer support was excellent, OJ Songsong stayed with it until the question was resolved and his follow up was much appreciated. I am still stocking my store and haven't launched yet so I will update again after that.

Eva Stessa Home
United States
2 months using the app
Spocket replied March 15, 2024

Hi Eva Stessa Home!
Thanks for sharing your positive review of OJ's service. Feedback like yours is valued by every team member here and it gives us the motivation to ...

March 7, 2021

A great drop-shipping app, with a good selection of products and very easy to use. Prices are quite reasonable.

zappaccessories
Canada
2 months using the app
Spocket replied March 8, 2021

Thank you! We're happy you're satisfied with our services. Don't hesitate to reach out to us at support@spocket.co if you have any questions and we'll gladly assist you!

Edited December 12, 2022

Надежный сервис! Центр помощи всегда на высоте. Лорена - очень отзывчивый менеджер. Большое спасибо!

Vitaliria
United Kingdom
2 months using the app
Spocket replied October 11, 2022

Thank you for the wonderful review and for taking the time to share your feedback with Vash. We hope to assist you again soon! - Erwin

March 20, 2024

Love it, I hope it will be around for long time

KOKOTETE
United States
2 months using the app
Spocket replied March 31, 2024

It's wonderful to hear that you're loving Spocket. Let's continue to grow together. If you need anything at all, please don't hesitate to reach out again. Thank you for your ...

Edited February 17, 2023

Love this app. Everything is pretty smooth to work with and the customer service is amazing if you have any issues. Especially working with Erwin. I only had a small issue, but they handled it with the care of a big issue. I have been completely satisfied with spocket.

Loadout Lion
United States
About 2 months using the app
Spocket replied February 15, 2023

Wow! Thank you so much for letting us know you had a fantastic experience! Send us a message anytime you need anything! - Irene

October 15, 2022

Vash was very quick to reply to my request and provide me with the most useful information to resolve my inquiry quickly. He also went above and beyond to follow up to ensure the resolution suited our needs. I love Spocket! I'm so glad I found them.

Coily Hair Care
United States
About 2 months using the app
Spocket replied October 16, 2022

Thanks for your feedback and we're glad your inquiry was resolved quickly. Vash will be delighted to read your comment. Feel free to reach out to us if you need assistance ...

Edited June 4, 2023

so far so good, lets see what happens in the future, however i am new into this. but the app is user friendly. however Spocket has limitted products compare to few other.

Crafted Wolf
Canada
About 2 months using the app
Spocket replied June 5, 2023

Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. We'll keep on adding more products for you to choose from. Feel free to ...