Reviews (857)

Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its fast shipping from US and EU suppliers, high-quality product selection, and seamless Shopify integration. Features like automated order processing and inventory synchronization streamline operations, while branded invoicing enhances brand identity. Responsive customer support, the ability to order sample products, and access to educational resources further support dropshipping businesses in scaling and improving customer satisfaction.

May 4, 2024

A sido fácil paso tras paso te lleva formando y avanzando en la creación de tu tienda y te va enseñando como añadir productos y como vender mas 7 días de la semana, y puedes comprar desde cualquier lugar con conexión a internet especialmente con Spocket.
Las tienda Spocket suele tener una selección más amplia de productos que las tiendas físicas. Spocket tiene tiendas socias online pueden ...

VENECRI
United States
About 13 hours using the app
Spocket replied May 6, 2024

Hi there!
¡Gracias por la reseña! Nos alegra saber que Spocket le ayuda con su negocio. Tenga la seguridad de que siempre le respaldaremos. No dude en comunicarse con ...

March 26, 2023

So far it's been good, just setting up.
I'm still learning but I hope i have a chance at making a profit..

dogslovable
Australia
3 months using the app
Spocket replied March 27, 2023

Thank you for your positive feedback! We're thrilled to hear that you liked our app. If you need any assistance setting up, please don't hesitate to reach out to us. Have a ...

July 10, 2022

I got an order for the first time tonight for a couple spocket products and needed to speak with support for an issue. I spoke with Russell and he was AMAZING! Got me on the right track and was very informative!

Mind Body Soul by Jen
United States
3 months using the app
Spocket replied July 11, 2022

Experiences like yours are far too common. I’m so glad we were able to help you feel satisfied with our service. I’m also happy that we were able to help you resolve your ...

Edited September 19, 2023

Everything is accessible and easy to use. You can find a variety of products for your store. I work at the pet niche. So definitely great resource to have Spoket installed in your store. I came back as I was unable to find specific products at other dropshippers. This is a great resource to have. Thank you.

Luxvetco
United States
3 months using the app
Spocket replied July 22, 2023

Thank you for the review! We are glad that Spocket helps you with your online store and also appreciate you recommending Spocket. Feel free to reach out to us 24/7 through ...

April 29, 2020

I love using this app for my store! The team is always so helpful and are quick to respond and get you the help that you need. Importing products is so easy and the notifications that products are no longer available help keep my company running smoothly. Processing orders is simple and can usually be done in just a few clicks. I would highly recommend.

Montizzles
United States
3 months using the app
Spocket replied May 24, 2020

Thank you very much! We're happy to know you are loving our app so far. We're always here and ready to help you anytime you need it. We appreciate the kind feedback and ...

January 13, 2023

Ottima integrazione, bei prodotti. Anche assistenza davvero efficiente. Rispondono velocemente e capiscono i problemi. Consigliato

ecolight
Italy
2 months using the app
Spocket replied January 13, 2023

Grazie per aver iniziato con Spocket! Ci piace fornirti ottimi prodotti e servizi. La tua raccomandazione è molto apprezzata! Contattaci all'indirizzo support@spocket.co se ...

Edited May 4, 2023

Erwin was very helpful and he gave all the answer i needed. It is very easy to import and edit products. everything is available in just one click and the item is on your store right away..loved it..

Paarizaatworld
Canada
2 months using the app
Spocket replied March 14, 2023

Thanks for leaving us such an excellent review. Every team member here values this kind of feedback, and it motivates us! - Irene

May 8, 2019

I NEVER write reviews but I just had to rave about the customer service I have received from the Spocket staff -- Kim, specifically, is AMAZING!! My customers love the clothes too. A+++

The Dapper Squirrel
United States
2 months using the app
Spocket replied May 14, 2019

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you — we ...

March 22, 2024

Read All Of The 1 Star Reviews! Don't get scammed.

Highly Disappointed in Spocket.

I signed up for Spocket solely because my supplier had recently switched dropshipping platforms.

We had some issues with Spocket regarding orders and their catalog, we contacted their customer service to no avail. They weren't able to fix the issues. Their customer service was condescending and of absolutely no ...

PetalPursuits
United States
8 days using the app
Spocket replied March 30, 2024

Thank you for sharing your feedback with us! We deeply regret any inconvenience you've encountered and sincerely apologize if we haven't met your expectations on this ...

January 27, 2020

Site easy to navigate to launch my first store. Customer service is great! Looking forward to using them in the future as well.

Arnone Boutique
United States
2 months using the app
Spocket replied January 28, 2020

We look forward to seeing what you can achieve in the next few months! We're absolutely glad that our Support team was able to help you out - their line is always open so don ...