Reviews (857)

Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its fast shipping from US and EU suppliers, high-quality product selection, and seamless Shopify integration. Features like automated order processing and inventory synchronization streamline operations, while branded invoicing enhances brand identity. Responsive customer support, the ability to order sample products, and access to educational resources further support dropshipping businesses in scaling and improving customer satisfaction.

May 12, 2023

Love this App.. Variety of products. Good customer care and prompt response, always ready to help....

ebasketonline
United States
About 1 month using the app
Spocket replied May 13, 2023

Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers, so we’re delighted that you found our product and ...

June 3, 2024

very poor quality of the products, as well as not that many items. I dont recommend this app. i will stick with them because I ve paid for the whole year! Before I've subsctibed with them I had a chat with their team and they ensure me that they have a good brands, turn out that is all cheap and crappy :(

Frosted House
Bulgaria
5 days using the app
Spocket replied June 23, 2024

We're committed to providing high-quality products and excellent customer service. We understand that this has not been the case for you, and we're truly sorry for that. We' ...

Edited December 31, 2023

Support is wonderful and quick to answer!

The Inner Spring
United States
About 1 month using the app
Spocket replied November 25, 2023

Hello The Inner Spring! Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your ...

November 18, 2024

It’s easy to use! Love the app

My Store
United States
8 minutes using the app
Spocket replied November 20, 2024

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the app and finding it easy to use. Your feedback means a lot to us, and we're always here ...

March 27, 2024

Easy to add my products as a supplier

Everett Park
United States
About 1 month using the app
Spocket replied March 31, 2024

We're delighted to hear that you found it easy to add your products as a supplier! Our goal is to provide a seamless experience for you. If you have any further questions or ...

September 8, 2020

this app is amazing and the team at Spocket are even more amazing and work around the clock to help you I would say it is the best app for drop shipping.

Rock Chocs
United Kingdom
About 1 month using the app
Spocket replied September 8, 2020

We appreciate your feedback as it helps us boost our morale to go to even greater heights to provide you with the service you deserve! Thank you! Don't hesitate to always ...

December 12, 2022

So easy to navigate, a good range of quality suppliers and great customer service. Lorena was super helpful, great service.

Art Lunsar
United Kingdom
About 1 month using the app
Spocket replied December 12, 2022

Awesome! We really appreciate you taking the time to share your experience with us and we agree, Spocket is easy to navigate. We are glad that Lorena was able to help you ...

March 10, 2023

I had a frustrating situation that was handled quickly with kindness and knowledge. It was a product customization issue and the rep I chatted with got me the answers I needed quickly and efficiently

Peggy's Boutique
United States
About 1 month using the app
Spocket replied March 10, 2023

Thank you for your great review. At Spocket, we work hard to offer high-quality service to every dropshipper. We'll make sure to share this feedback with the team to give ...

November 22, 2022

VERY UNRELIABLE! I have had to cancel several of my orders due to no inventory to Fullfill the orders, yet the inventory shows there is product. All they can say is: we will investigate but keeps happening!! How are you supposed to put your name on their products If they can't Fullfill? Save yourself money and find a more reliable drop shipper. I should of cancel the first time it happened but ...

Cork & Leaf
United States
Almost 2 years using the app
Spocket replied November 23, 2022

We're very sorry to hear about your experience but thank you for sharing it! Our sincerest apologies if we were not able to meet your expectations at this time. One of our ...

April 29, 2024

Great products and friendly app.

OttieOttie Baby
United States
About 1 month using the app
Spocket replied May 7, 2024

Hi OttieOttie Baby!
Thanks for leaving us such a wonderful review. It gives us much pleasure to know that you love the app. Your kind words encourage us to continue doing our ...