Reviews (839)

Overall rating
4.4
Counts per rating level
  • 78% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its fast shipping from US and EU suppliers, user-friendly interface, and seamless Shopify integration. They value the high-quality products, automated order processing, and real-time inventory updates. Features like branded invoicing and the ability to order sample products are also highlighted. The responsive customer support is frequently commended, enhancing the overall merchant experience.

June 21, 2023

awesome products, I love the fact that the products price settings has been made already. Easy to transport to my shopify account. I simply love spocket

Glamourchic LLC
United States
About 1 month using the app
Spocket replied June 24, 2023

Perfect! We are happy to know that you like the product selection. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket. ...

February 20, 2023

In addition to being a top-notch app, their support staff is also second to none. Thanks to my research, I was able to identify a dropshipping company with dependable suppliers and lightning-fast service. Spocket is an excellent app, and I suggest it to everyone.

Custom Name Jewelry™
United States
About 1 month using the app
Spocket replied February 21, 2023

Whoa! that's amazing to hear. It is something we will be proud of. Thank you for taking the time to write a review for us. We will continue to improve and provide you with ...

Edited January 31, 2023

This is a great service, Erwin helped me today and was very helpful. My problem go solved right away.

CatCrazy Store
United States
About 1 month using the app
Spocket replied January 3, 2023

Thank you so much for your wonderful feedback! This has been communicated to Russell. We're glad you're enjoying our world-class service and that your inquiry was handled ...

October 22, 2023

I would recommend this app to others because they(customer service team and Leah in particular) try hard to accommodate or resolve any issues that a store owner would have. They are prompt in their response and will keep you informed when more time is needed to resolve an issue. Thank you Spocket.

KRFashions
United States
About 1 month using the app
Spocket replied October 25, 2023

Hello KRFashions! Thanks for your feedback! We’re truly grateful for your comments about our Team and Leah and will make sure we share your compliments with her! She will be ...

Edited March 17, 2021

This app is not worth it. They have drop shippers selling to drop shippers charging outrageous prices. Their premium prices are even worse. Shopify needs to find suppliers that are true wholesale. Can't make money on this overpriced merchandise. Removed the app today. Updated review: In response to Spocket's response to my review. How would I be able to report any of your suppliers since I ...

28 North ADK
United States
Over 1 year using the app
Spocket replied March 17, 2021

Thanks for sharing your experience! We want to make sure that the suppliers we onboard on our platform only sell within our policy. We require them to provide a 20-35% ...

January 30, 2023

Spocket has been a fantastic experience for me so far. I love the selection of unique and high-quality products they offer, and the ordering process is incredibly straightforward and efficient. The customer service is top-notch and I've had great experiences with them every time I've reached out. Overall, I am thoroughly enjoying my experience with Spocket and would highly recommend it to others.

Dreamerzs
United States
About 1 month using the app
Spocket replied January 30, 2023

It gives us much pleasure to know that you are loving Spocket! Your kind words encourage us to continue doing our best. Our support team will definitely be thrilled to hear ...

July 8, 2022

Customer service is great and they are available 24/7. I had an issue and Russel went above and beyond to resolve the problem.

Posh Styles
United States
About 1 month using the app
Spocket replied July 11, 2022

We’re pleased that Russel was able to provide you with exceptional service and answer all of your questions! Feel free to reach out to us if you need further assistance and ...

August 28, 2020

I love this app, I have increased sales and traffic to my website by using the app. I make beaded and wire wrapped jewelry and adding items from Sprocket sales are up! Easy to add items, the items are shipping fast and my customers are very happy with the quality.

Jena Jewelry
United States
About 1 month using the app
Spocket replied August 29, 2020

That's awesome! We're very happy to know you are getting those increase in sales and traffic by using Spocket! Thank you for the review. We appreciate you being with us!

December 4, 2024

ça se passe bien pour jusqu'à present

Zentey France
France
15 days using the app
Spocket replied December 5, 2024

Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que tout se passe bien jusqu'à présent. Si vous avez des questions ou besoin d'aide, n'hésitez pas à ...

December 11, 2024

So Easy and tons of variety to choose from

Just What You Were Looking For
United States
1 minute using the app
Spocket replied December 12, 2024

Thank you for your great feedback! We're so glad to hear that you found the process easy and that you’re enjoying the wide variety of options. We’re always working to offer ...