Reviews (6,786)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface that simplifies product searches and order management. Its seamless integration with platforms like Shopify and WooCommerce, responsive customer support, sample ordering, automated fulfillment, and branded invoicing are highly valued. The diverse product catalog helps merchants explore various niches and scale their dropshipping businesses efficiently.

October 14, 2024

good Merchants appreciate this app for its curated selection of high-quality products from reliable US and EU suppliers, which ensures faster shipping and superior product quality. The platform is user-friendly, making it easy to navigate and manage stores, and integrates seamlessly with major e-commerce platforms like Shopify and WooC

My Store
Indonesia
29 days using the app
Spocket replied October 16, 2024

Thank you for your wonderful review! We're thrilled to hear that you appreciate our curated selection and the quality of our products. It's great to know that our user-friendly platform is making your experience easier and more efficient. If you have any questions or need assistance as you continue to explore, feel free to reach out. Happy Dropshipping!- Eleanor

September 24, 2024

Spocket has been a fantastic tool for my dropshipping business! It’s super easy to use, and I love that most of the suppliers are based in the US and Europe, which means quicker shipping times for my customers. The product quality has been solid, and I really appreciate being able to order samples before committing to anything. Integration with Shopify is seamless, and customer support has been great whenever I’ve had questions. Overall, it’s saved me so much time and hassle, and I highly recommend it to anyone in dropshipping.

This keeps it concise while hitting all the main points!

My Store
United Kingdom
27 days using the app
November 12, 2024

Spocket is an essential dropshipping platform that connects retailers with high-quality suppliers, primarily based in the United States and Europe. By focusing on these regions, Spocket provides faster shipping times and superior product standards, enhancing customer satisfaction and trust.

The platform’s key benefits include branded invoicing, allowing dropshippers to build brand identity with customized invoices, and powerful automation tools that streamline inventory updates and order processing. Seamless integration with platforms like Shopify and WooCommerce makes it easy to search, select, and import products directly into an online store, simplifying operations.

Spocket’s commitment to quality extends to its supplier vetting process, ensuring reliability and product consistency. With discounted product prices and a free plan to get started, Spocket empowers retailers to scale profitably. Additionally, 24/7 customer support ensures quick problem-solving, making it a highly dependable partner in the fast-paced world of e-commerce.

Scent Luxe
Belgium
6 days using the app
Spocket replied November 14, 2024

Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that you’re finding Spocket essential for your dropshipping business. Our focus on fast shipping from top suppliers in the US and Europe, along with features like branded invoicing and seamless integration with Shopify and WooCommerce, is all designed to make your e-commerce journey as smooth and efficient as possible. We’re also proud of our rigorous supplier vetting process to ensure the highest quality products.

Your feedback means a lot to us, and we’re excited to continue supporting you with our customer service and tools as you scale your business. If you ever need assistance, our 24/7 support team is always here for you. Thanks again for choosing Spocket! - Eleanor

October 3, 2024

I love how updated their list of newer products are just so easy to work with. So far I'm still learning as I go.... but believe me when I say I DEFINITELY PLAN TO UPDATED REVIEWS!!!!

infinite possibilities
United States
About 1 month using the app
Spocket replied October 7, 2024

Thank you for your enthusiastic feedback! We're glad to hear you're enjoying our updated product listings and finding them easy to work with. Learning as you go is part of the journey, and we’re here to support you every step of the way. We can’t wait to hear your updated reviews! If you have any questions or need assistance, don’t hesitate to reach out. Happy Dropshipping! 🌟 - Eleanor

November 3, 2024

Overall this app is really easy to use. I love that there are a lot of products from the US, which cuts down on long shipping time. Lot of great products to choose from!

But it does tend to freeze up a lot. Once I connect my sprocket to my shopify store, it sent me to another page, instead of letting me import the items I'd already selected. I had to start all over

Aydah's Reading Retreat
United States
About 1 month using the app
Spocket replied November 5, 2024

Thank you for your feedback! 😊 We’re so glad to hear that you love the selection of US-based products and how that helps cut down on shipping times! It’s definitely a big plus for dropshippers looking to improve delivery speeds.

We’re sorry to hear about the freezing issues and the trouble with reconnecting your Spocket account. That definitely sounds frustrating, especially after selecting your items. If you haven’t already, I’d recommend reaching out to the support team—they can help troubleshoot the issue and assist with any syncing problems between Spocket and Shopify.

In the meantime, if you're running into freezes often, you might want to try clearing your browser cache or switching to another browser to see if that helps. Sometimes, this can improve the performance of the app.

Thank you again for sharing your experience. We hope this gets resolved quickly so you can get back to adding those great products to your store! 🚀 Feel free to reach out if you need any more help! - Eleanor

October 14, 2024

I am enjoying navigating through Spocket and it has been helping me tremendously. I seriously recommend spocket to anyone who is new to this type of digital marketing. I look forward to watching my business grew more and more.

Serene Harmony
United States
2 months using the app
Spocket replied October 16, 2024

Thank you so much for your kind words! We're delighted to hear that Spocket is helping you navigate your journey in digital marketing. Your recommendation means a lot to us! We're excited to be part of your business growth, and we're here to support you every step of the way. If you have any questions or need assistance, don’t hesitate to reach out. Here’s to your continued success! - Eleanor

December 7, 2024

Spocket is a solid platform for dropshipping, particularly for those looking to source products from suppliers based in the US and Europe. The user interface is clean and intuitive, making it relatively easy to browse and import products to your store. The integration with Shopify is seamless which is a big plus. One of its standout features is the fast shipping times, which are a major advantage over other dropshipping platforms that primarily source from China.

TruGlo Fit
United States
5 days using the app
Spocket replied December 9, 2024

Thank you for your thoughtful review! We're thrilled to hear that you find Spocket to be a solid platform, especially with its fast shipping times and seamless Shopify integration. We’re glad you appreciate the clean and intuitive interface too. If you ever need any assistance or have further suggestions, feel free to reach out—we're here to support you!Happy dropshipping!- Eleanor 😊

September 22, 2024

This is one of the best things I have had in a while. They are always ready to help and answer questions. My customers get things on time, and when I feel I made a mistake, they step right in to help me. You should give them a try. Spocket: EU and the USA Dropshipping is the best I have every used. Thanks team.

CharmingU
United States
About 2 months using the app
Spocket replied September 24, 2024

Thank you so much for your fantastic review! We’re thrilled to hear that you’ve had such a positive experience with Spocket. Our team is dedicated to providing the best support and ensuring everything runs smoothly for you and your customers. Your recommendation means a lot to us, and we’re here to help whenever you need it. Thanks for being a part of our community! - Eleanor

October 1, 2024

Hello Good Day All I Can Say Is Everything Every Single Thing This Is The Best Platform I’ve Come Across Since I Started Dropshipping.

Jayrhad Store
Jamaica
About 1 month using the app
Spocket replied October 3, 2024

Thank you for your incredible feedback! We’re overjoyed to hear that you consider Spocket the best platform for your dropshipping journey. Your support and enthusiasm motivate us to keep improving. If you ever need assistance or have any questions, we’re here for you! - Eleanor

Edited October 1, 2024

I'm relatively new using Spocket but I must say, their platform is fantastic for finding high-quality products for my store. Recently, I encountered a small anomaly with onboarding, causing some delays. I reached out to their customer service team, and I was genuinely impressed by how quickly they jumped into action.

The team was not only professional and courteous but also highly efficient in correcting the issue. They kept me informed throughout the entire process, making sure I had all the details I needed. Within a short time, everything was resolved, and I was able to proceed with no further delays.

It's rare to find such responsive customer service nowadays, and Spocket’s team truly exceeded my expectations. I’m confident knowing that if anything arises, they’ve got my back. Highly recommend the app for both its product offerings and top-tier customer support!

Qarakata
United Kingdom
27 days using the app
Spocket replied September 23, 2024

Thank you for sharing your experience, and I’m truly sorry to hear about the challenges you’ve faced with our tech and customer service. Your frustration is completely understandable, especially as a small business trying to get started. We are committed to improving our support processes, and your feedback is invaluable.

I encourage you to reach out directly to our support team at support@spocket.co, and we will prioritize your case to help resolve the issues with your account and explore your cancellation request. Thank you for your patience, and we hope to make this right for you.