Reviews (839)

Overall rating
4.4
Counts per rating level
  • 78% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its fast shipping from US and EU suppliers, user-friendly interface, and seamless Shopify integration. They value the high-quality products, automated order processing, and real-time inventory updates. Features like branded invoicing and the ability to order sample products are also highlighted. The responsive customer support is frequently commended, enhancing the overall merchant experience.

February 10, 2018

Very excited about this app!
Thanks for providing such amazing service to Shopify store owners. :)

www.clositherapi.com

Clositherapi
United States
10 days using the app
November 18, 2024

I love it

MagickTheka
United States
28 minutes using the app
Spocket replied November 19, 2024

Thank you so much! We're so happy to hear that you love it! 😊 Your support means the world to us. If you ever need anything or have feedback, feel free to reach out. Enjoy ...

April 27, 2022

Vash was very helpful sorting out my issues. It will be a couple months before my store goes live. I was subscribed and wished to not be billed while my store was not live. Vash took care of getting the billing stopped. No problem! William

TheOnlineMerch
United States
10 days using the app
Spocket replied April 27, 2022

It is you who reached out to us quickly that helped us resolve your issues right away. Please know that we are here to help you out and we truly appreciate you sharing your ...

December 18, 2022

Russel did a great job!!! He provided me with answers in detail that can help me learn how to use Spocket better. Would recommend Russel to anyone who needs help.

Borcelle Tech
United States
10 days using the app
Spocket replied December 20, 2022

We’re pleased that Russel was able to provide you with exceptional service and answer all of your questions! Feel free to reach out to us if you need further assistance and ...

June 13, 2023

greatest app ever! I really enjoy it. This app brings really fast shipping! I believe for future dropshippers this should be it!

Zordic Homes
United States
10 days using the app
Spocket replied June 14, 2023

Thanks for your awesome feedback! We are so glad to know that you love Spocket and find it reliable. Feel free to reach out to us 24/7 through our chat channel or you can ...

October 30, 2022

the price for this app is ridiculous. complete rip off. its about 4 times the price it should be and way more expensive than other apps that do the same thing

Cheap Snow Gear
United Kingdom
5 months using the app
Spocket replied October 31, 2022

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, ...

May 21, 2023

This dropshipping made is awesome. It was my first experience setting up an online store, and I didn't know where to start and was completely overwhelmed at first.

But Spocket just made my job so easy I was up and running in literally a few mins.

Sustainable Living Co.
United States
9 days using the app
Spocket replied May 21, 2023

We always strive to innovate and provide you with the best service possible. Thank you for sharing your experience with the Spocket team. Feel free to reach out to us 24/7 ...

November 8, 2019

I really love this App. My customers are very happy with the fast shipping and the great styles for less. I recommend using this App for your store.

Spice IT Up Boutique

Spice IT Up Boutique
United States
6 months using the app
Spocket replied November 10, 2019

We are so glad to hear that you and your customers are happy with the features and the products from Spocket! Thank you so much for the recommendation and we are excited for ...

Edited December 23, 2022

I gave this app a chance. I wanted to believe it could do what I needed to make my dropshipping business easier to source and fulfill orders. It did the opposite. The customer support is very accessible but they are not effective or truly helpful. They are very polite but you end up engaging several different reps over time about the same issue as if they never communicate or read what you've ...

Your Beauty Matters
United States
5 months using the app
Spocket replied December 27, 2022

We're very sorry to hear about your experience but thank you for sharing it! Our sincerest apologies if we were not able to meet your expectations at this time. One of our ...

May 26, 2024

I could not be more excited to continue my dropshipping journey with Spocket. I switched over from another major company as they were not user friendly and before committing I had a lot of questions. I reached out, and was connected with John, he was GREAT. I was throwing questions, at him a mile a minute, and he took the time to walk me step by step through their process and to ensure I was set ...

Busy Babies Boutique
United States
About 1 hour using the app
Spocket replied June 23, 2024

John is indeed a fantastic member of our team, and we're grateful to have him on board. He's dedicated to providing top-notch customer service and ensuring that our users ...