Reviews (6,809)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.

November 3, 2024

Acho que seria legal mudar a vida das pessoas

Fabulosa Star
Portugal
10 days using the app
Spocket replied November 5, 2024

Obrigado pelas cinco estrelas! ⭐ Agradecemos muito o vosso apoio. Se houver mais alguma coisa que possamos fazer por si, diga-nos! - Eleanor

October 18, 2024

great!

Nifty Car Stuff
United States
About 1 year using the app
Spocket replied October 21, 2024

Thank you for the great feedback! We’re so glad you’re enjoying your experience. If there’s anything else we can do for you, just let us know! - Eleanor

November 16, 2024

It's been great so far. Everything is very easy to navigate an is explained in a easy to understand manner.

Cincy's Discounted Smoking Accessories and Things!
United States
27 minutes using the app
Spocket replied November 18, 2024

Thank you for the kind words! We’re so glad to hear that you’re finding the platform easy to navigate and the explanations clear. Our goal is to make everything as simple as possible, and we’re happy to know it’s working well for you. If you need anything, don’t hesitate to reach out!- Eleanor

August 25, 2024

Spocket charged me without my authorization 2 months after I ended my subscription, simply because I opened the app up. I did not click any payment authorization. This is a fraudulent website. Stay away!

My Store
United States
3 months using the app
Spocket replied August 26, 2024

I’m very sorry to hear about your experience and the issues you’ve encountered with charges. This is not the experience we want for our customers, and we take unauthorized charges and fraud very seriously.

To resolve this, please reach out to our support team directly through our chat channel or send us an email at support@spocket.co with your account details and a description of the issue. We want to investigate this matter thoroughly and ensure that it is resolved promptly.

Your feedback is important, and we are committed to addressing any concerns and improving our processes. Thank you for bringing this to our attention. - Eleanor

October 22, 2024

love it

my Ali finds
Latvia
15 days using the app
Spocket replied October 23, 2024

Thank you! We’re so glad to hear that you love it! If you have any feedback or want to share what you enjoy most, we’d love to hear from you. Your support means a lot! - Eleanor

Edited September 1, 2024

I had an issue with their refund policy and the CEO of Spocket reached out to me and corrected the issue. Definitely worth this rating because their products and support are top tier.

ClassicDrops
United States
7 days using the app
Spocket replied September 2, 2024

Thank you so much for the 5-star review! We’re delighted to hear that the issue with the refund policy was resolved and that you’re satisfied with both our products and support. Our team, including our CEO, is committed to providing excellent service, and it’s great to know we met your expectations. Your feedback means a lot to us and reinforces our dedication to top-tier support. If you need anything else, please don’t hesitate to reach out. Thanks again for your support! - Eleanor

October 17, 2024

Best products guaranteed

My Store
South Africa
5 days using the app
Spocket replied October 18, 2024

Thank you for your positive feedback! We're dedicated to providing the best products and ensuring a great experience for our customers. If you have any specific favorites or suggestions, we’d love to hear about them! Happy DropShipping! - Eleanor

October 14, 2024

Achei muito interessante, na verdade estou começando, agora é explorar e tirar o máximo de aproveitamento!

Mundo Infantil
Brazil
29 days using the app
Spocket replied October 16, 2024

Olá! Fico muito feliz que você tenha achado interessante! É ótimo saber que está começando essa jornada. Aproveite cada momento e sinta-se à vontade para explorar ao máximo. Se precisar de dicas ou tiver alguma dúvida, estou aqui para ajudar. Boa sorte e divirta - Eleanor

November 29, 2024

Very user friendly, there are so many options it can be overwhelming, but I really like it so far

The Void
United States
5 minutes using the app
Spocket replied December 2, 2024

Thank you for your feedback! We’re glad to hear you find the platform user-friendly and are enjoying it so far. We understand that the many options can feel overwhelming, but we're confident you'll find exactly what you need as you explore more. We're here to help if you need any guidance along the way!Happy dropshipping!- Eleanor 😊

August 27, 2024

Lovely so far! Can’t wait to keep this going and to tell everyone I know to get involved. This is incredible.

My Store
United Kingdom
3 days using the app
Spocket replied August 28, 2024

Thank you so much for your amazing feedback! We’re thrilled to hear you’re loving it and excited to share it with others. Your support and enthusiasm mean the world to us. If you have any questions or need assistance, don’t hesitate to reach out. We can’t wait to keep delivering an incredible experience for you! - Eleanor