Reviews (6,475)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its selection of quality products from reliable US and EU suppliers, which ensures fast shipping. They appreciate the user-friendly interface that integrates smoothly with platforms like Shopify and WooCommerce and commend the responsive customer support. Features like sample ordering, automated order fulfillment, and educational resources are also highlighted. Additionally, the app supports custom branding options through some suppliers, enhancing the customer unboxing experience. Merchants benefit from a diverse product range, low startup costs, and scalability without the need for inventory management.

July 6, 2017

Awesome app, you are the best, and free also. very very good work guys.
thank you. thins are beautiful to find

The Shark Watch Co
Australia
About 23 hours using the app
October 8, 2023

Support team very helpful and kind.

My Store
Mauritius
About 22 hours using the app
Spocket replied October 10, 2023

Hi there! Thank you for your review. We will share this with the Customer Support team to let them know how we are doing. We are very grateful. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

February 16, 2020

I like how easy Spocket is to use, but it would be absolutely 5 stars if I was able to alter the description/tags/etc from the 'My Products' tab after it was pushed to my store. However, that is just a minor flaw in an otherwise really good addition to any store.

Stockhill Designs
United Kingdom
About 16 hours using the app
Spocket replied February 19, 2020

We're glad you find the platform easy to use. Please feel free to reach out though should questions about its usage arise. Regarding being able to edit some aspects of a product, it's something we can consider working and so we're noting it. Thanks for the review in any case!

May 8, 2023

Prinz was verry helpful on the Chatbox , he answered quickly to my questions about the app subscriptions... great customer support

Mili & Abi Shop
Romania
About 15 hours using the app
Spocket replied May 8, 2023

We’re pleased that Prinz was able to provide you with an exceptional Spocket service! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

February 12, 2021

I just registered and I hope from from America to Europe the shipments will be short and the products will be sufficient

Adams Quality
Germany
About 8 hours using the app
Spocket replied February 13, 2021

You can be sure that things will start to look up soon! The awful pandemic situation has certainly affected all shipments around the world but let's remain optimistic! Reach out to us at support@spocket.co anytime. We're always available to help you anytime!

August 4, 2022

Prinz is a TOTAL ROCKSTAR who saved my evening! it was a late night, I was tired and I was struggling with importing my products from Aliexpress. Each time I imported a product, I would get an error telling me my product list was empty. After many frustrating attempts, I contact the CS department and Prinz patiently helped me figure things out! It turns out (not surprisingly haha)t the error was MY FAULT. I was accessing the extension from the wrong email! I really appreciate the patience Prinz showed. Once we got that sorted out everything else worked like a dream! Love Spocket, love their tech and support team, and will definitely be upgrading my package. :-)

The Human Hair Store
United States
About 8 hours using the app
Spocket replied August 5, 2022

Thank you for your great review. At Spocket, we work hard to offer high-quality service to every dropshipper. We made sure to share this feedback with Prinz to give him the recognition that he deserves. He was delighted to hear your feedback. - Erwin

September 15, 2021

I like this app, definitely helpful. I'd like to use it on daily basis to boost sales and provide good delivery service.

Pretty Fashionation
Canada
About 6 hours using the app
Spocket replied September 18, 2021

Thank you for choosing Spocket to help boost your sales and provide fast shipping! We'll do our best to make sure you get all the help you need. Don't hesitate to reach out to us at support@spocket.co if you need any assistance! -John

July 31, 2023

Good app, with a good selection of products to filter through. Overall easy to find new products for my business

My Store
Canada
About 4 hours using the app
Spocket replied August 2, 2023

Thanks for taking the time to send your feedback! We are glad you love our products. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

November 10, 2019

Easy to use so far!! The videos are very helpful in learning how to navigate the app. Figuring out the shipping took the most time out of everything.

MelKay Beauty
United States
About 2 hours using the app
Spocket replied November 11, 2019

Appreciate the feedback. It helps us know the area we should improve on. If you have further questions about shipping, do not hesitate to contact our amazing support team.

October 9, 2023

It makes dropshipping alot more easier

LAIXEN STORE
United Arab Emirates
About 2 hours using the app
Spocket replied October 11, 2023

Lovely LAIXEN STORE! Spocket is most recommended for beginners in dropshipping business hence we made this easy for everyone. Thank you for your review! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby