Reviews (6,823)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its curated selection of high-quality products from US and EU suppliers, ensuring faster shipping and better quality control. The user-friendly interface facilitates efficient store management and product discovery, with seamless integration into major e-commerce platforms. Features like responsive customer support, sample ordering, branded invoicing, and automated order fulfillment are highlighted. The diverse product range and educational resources are also valued for optimizing dropshipping operations.

March 8, 2022

thanks! you guys real are easy to figure out and use when it comes to platforms. I cant wait till i get my first sale! yaaaah

antiagecollagen
United States
1 day using the app
Spocket replied March 8, 2022

We are working hard to make things easy for our retailers like you. We appreciate your feedback and we can assure you that we will always be here to help you! Reach out to support@spocket.co if you should need anything. Thank you for choosing Spocket! - AJ

June 6, 2023

Honestly its pretty use friendly just wish they had a longer trial period, but aside from that the interface and general feel of the software is great and its compatibility with aliexpress is nice!

68 Chainz
United States
About 24 hours using the app
Spocket replied June 6, 2023

Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co so we can share more options and suitable promotions for you! - Abigail

July 6, 2017

Awesome app, you are the best, and free also. very very good work guys.
thank you. thins are beautiful to find

The Shark Watch Co
Australia
About 23 hours using the app
October 8, 2023

Support team very helpful and kind.

My Store
Mauritius
About 22 hours using the app
Spocket replied October 10, 2023

Hi there! Thank you for your review. We will share this with the Customer Support team to let them know how we are doing. We are very grateful. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

February 16, 2020

I like how easy Spocket is to use, but it would be absolutely 5 stars if I was able to alter the description/tags/etc from the 'My Products' tab after it was pushed to my store. However, that is just a minor flaw in an otherwise really good addition to any store.

Stockhill Designs
United Kingdom
About 16 hours using the app
Spocket replied February 19, 2020

We're glad you find the platform easy to use. Please feel free to reach out though should questions about its usage arise. Regarding being able to edit some aspects of a product, it's something we can consider working and so we're noting it. Thanks for the review in any case!

May 8, 2023

Prinz was verry helpful on the Chatbox , he answered quickly to my questions about the app subscriptions... great customer support

Mili & Abi Shop
Romania
About 15 hours using the app
Spocket replied May 8, 2023

We’re pleased that Prinz was able to provide you with an exceptional Spocket service! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

February 12, 2021

I just registered and I hope from from America to Europe the shipments will be short and the products will be sufficient

Adams Quality
Germany
About 8 hours using the app
Spocket replied February 13, 2021

You can be sure that things will start to look up soon! The awful pandemic situation has certainly affected all shipments around the world but let's remain optimistic! Reach out to us at support@spocket.co anytime. We're always available to help you anytime!

August 4, 2022

Prinz is a TOTAL ROCKSTAR who saved my evening! it was a late night, I was tired and I was struggling with importing my products from Aliexpress. Each time I imported a product, I would get an error telling me my product list was empty. After many frustrating attempts, I contact the CS department and Prinz patiently helped me figure things out! It turns out (not surprisingly haha)t the error was MY FAULT. I was accessing the extension from the wrong email! I really appreciate the patience Prinz showed. Once we got that sorted out everything else worked like a dream! Love Spocket, love their tech and support team, and will definitely be upgrading my package. :-)

The Human Hair Store
United States
About 8 hours using the app
Spocket replied August 5, 2022

Thank you for your great review. At Spocket, we work hard to offer high-quality service to every dropshipper. We made sure to share this feedback with Prinz to give him the recognition that he deserves. He was delighted to hear your feedback. - Erwin

September 15, 2021

I like this app, definitely helpful. I'd like to use it on daily basis to boost sales and provide good delivery service.

Pretty Fashionation
Canada
About 6 hours using the app
Spocket replied September 18, 2021

Thank you for choosing Spocket to help boost your sales and provide fast shipping! We'll do our best to make sure you get all the help you need. Don't hesitate to reach out to us at support@spocket.co if you need any assistance! -John

July 31, 2023

Good app, with a good selection of products to filter through. Overall easy to find new products for my business

My Store
Canada
About 4 hours using the app
Spocket replied August 2, 2023

Thanks for taking the time to send your feedback! We are glad you love our products. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail