Reviews (839)

Overall rating
4.4
Counts per rating level
  • 78% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its fast shipping from US and EU suppliers, user-friendly interface, and seamless Shopify integration. They value the high-quality products, automated order processing, and real-time inventory updates. Features like branded invoicing and the ability to order sample products are also highlighted. The responsive customer support is frequently commended, enhancing the overall merchant experience.

May 9, 2023

very cool....................................................................................................

Synesthetic
France
4 days using the app
Spocket replied May 9, 2023

Perfect! We’re proud to deliver great value to our dropshippers. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co ...

July 25, 2022

Very easy to use and absolutely AMAZING customer support. Russel helped answer all of my questions quickly and thoroughly with great detail so that I understood everything clearly. I am very pleased and happy with my choice to use Spocket for my new dropshipping store on Shopify. Highly recommended! :)

Palaj Fit
United States
4 days using the app
Spocket replied July 26, 2022

Thanks for your wonderful feedback! This has been shared with our entire team including Russel at Spocket. When we hear from happy users like you, we spread the positivity ...

Edited June 4, 2023

Its pretty good! Easy to use and creates a pretty wseemless connection between products and your store

Tedd
United States
3 months using the app
Spocket replied June 5, 2023

Thanks for the wonderful feedback! We are so happy to hear that you love Spocket! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at ...

March 16, 2024

Great customer service

Tape & Supply
United States
4 days using the app
Spocket replied March 17, 2024

Hi Tape & Supply!
Thank you so much! It fills us with pride to know that our service is valued by our drop shippers. We strive to be the best we can be every day. We’ll make ...

March 2, 2024

I have beeing using Spocket for only one week and therefore cannot give an exhaustive opinion but their support service is great. Thanks to Erwin for his quick and efficient support.

Lumagyn
France
4 days using the app
Spocket replied March 11, 2024

Hi there!
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team, especially Erwin will definitely be happy ...

October 22, 2023

Great products

My Love
United States
4 days using the app
Spocket replied October 25, 2023

Hello My Love! At Spocket, we work hard to offer high-quality service to every dropshipper. Feel free to reach out to us 24/7 through our chat channel or you can send us an ...

Edited April 16, 2020

I have a business physically, with more than 500 products in 3 physical stores. I decided to put this App to add some products that I do not have, for online sales. I found myself with unqualified suppliers, very high shipping prices, the first trial order was canceled after 12 days of waiting. It was for me, I wanted to test the system before taking my clients. The customer service is ...

Voceteo Outlet
United States
2 months using the app
Spocket replied February 12, 2020

We can definitely assure you that you'll find the best of the best from our roster of US suppliers. Please feel free to drop us a message if you need assistance with your ...

November 27, 2018

I'm just new to this app but i really like it. Good products and good video explanations. I do like the fact that the shipping days are lower compared to others drop shipping apps.

Roseandjoy
United Kingdom
4 days using the app
March 23, 2024

If I could give you no stars, I would. I uninstalled this app and they continue to try charge my credit card three sometimes four times a week.
This locks my card up every time and I have to call and get a new card and contact everyone that I have set up to pay on my card and give them my new card... THREE TIMES A WEEK!

Waverly Claire
United States
2 months using the app
Spocket replied March 30, 2024

We're truly sorry to hear about your experience, Waverly Claire, but we appreciate you sharing it with us. Your feedback is invaluable as it guides us in areas where we can ...

June 1, 2020

I've been using this for 2 months, so I can give an extensive opinion.
You Should NOT install this app if you're just starting out with dropshipping or if even if you have been dropshipping for a while and I will extensively explain why...

Let me start off with the positives:
//Customer Service//
Spocket's customer service is top of the line! My questions were answered within 12 hours, sometimes ...

Divyne Store
United States
2 months using the app
Spocket replied June 1, 2020

Thank you for the detailed review! We certainly respect your feedback and opinion that are based on your personal point of view or experience. We apologize if there was any ...