Reviews (6,815)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.
Refine
-
By rating
so far so good, im a beginner lol. anyways i havent any issues. its beginner friendly and easy to adjust too.
Awesome! Thanks for letting us know that the app helped you start your business. If you have any questions or concerns feel free to contact us. - Erwin
Spocket is a good Dropshipping app for e-commerce Stores. You can find a variety of products to sell in your online store.
We appreciate you taking the time to provide us with feedback. It is our pleasure to provide you with the best dropshipping app available, and rest assured that we will continue to strive. Have a fantastic day! - Irene
I got on the Empire plan that doesn't let you sell to Amazon, Google Shopping, eBay, and isn't integrated with FaceBook. These are my major selling places, and their customer service doesn't have any idea of what's going on. I've talked to several people that can only try to give me an answer by having me wait for someone else. I went from AliExpress to here because I wanted to have an American influence, but the ended up finally being told that I would be in competition with the manufacturers by trying to sell on these platforms.
We hope to provide a service across diverse platforms soon but currently Spocket is compatible with Shopify and WooCommerce exclusively at the . moment. However, please know that we are in the process of expanding it to other platforms, including personal brand channels!
So far, so good, but I'm yet to test the platform's advantages and downsides, though. I guess Spocket's main advantage is its wide variety of products from the U.S. and Europe, which are vastly different from the usual and widespread chinese fare you find in other marketplaces.
Hello Kiraras Store! Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our drop shippers and rest assured that we are focusing on supplier sourcing and hoping that we can add more products with various niches. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Useful, efficient. Made it easy to coordinate with multiple sources and ovtain many different products.
Thank you for your input! It gives us great pleasure to know that you enjoy the app and our products. Please know that we will do everything we can to get more products that will help you earn more positive returns. - Erwin
I have uninstalled the app due to a few usability issues:
- Navigation thru Vendors is prey limited.
- Products titles, description, and other info is completely messed and in some cases, and cannot be used.
- A number of smaller, but very annoying issues.
I have uninstalled the app from Shopify, however, I was charged again after 1 month for the service. Customer service was not helpful it all (put me in ignore mode). I have filed a dispute with PayPal.
UPDATE: John from Spocket contacted me on the same day and resolve the issue in a polite and professional manner.
Sorry to hear about your concerns! We would be more than glad to help address your issues with our platform. We'd also be grateful to know more details about your feedback. Thank you for letting us know about it. One of our account managers will reach out to you directly to rectify the issues. Thank you for your patience and understanding.
So they have "US Suppliers" with a sneaky disclaimer saying that the item will ship from China if showing OOS. Got the free trial, made a sale, made the purchase of the item, and it comes from China, I could have place the order myself on Aliexpress and save the extra fees and overpriced item for "US Supplier". Another thing, if your work with capturing orders manually because as a business you can fulfill them 1st , they wont let them sync to their system.
Thank you so much for taking the time to write this feedback. Our sincerest apologies if we were not able to meet your expectations at this time. Most of our retailers are receiving their products from US warehouses hence sometimes stock is coming from China especially those suppliers with fast-moving products. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. - Erwin
Pretty simple to use great products integration was fairly easy as well as adjusting item details so wish they onboard the retail price not the price i pay
Thank you for sharing your experience with our products! We’re so glad to hear that our app was easy and intuitive for you. We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you! - Erwin
Easy to use, a bit expensive for a very low budget drop shippers especially for who have high exchange rate, great features, great feature to provide a branded invoice, too many choices, thanks for creating this app
Thanks for leaving us a review. We are glad you like Spocket. Meanwhile, we have forwarded your feedback to our developer team regarding the plan pricing. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co so we can also discuss with different promotional plans that we offer. - Abigail
testing will update soon :))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))