Reviews (6,826)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its curated selection of high-quality products from US and EU suppliers, ensuring faster shipping and better quality control. The user-friendly interface facilitates efficient store management and product discovery, with seamless integration into major e-commerce platforms. Features like responsive customer support, sample ordering, branded invoicing, and automated order fulfillment are highlighted. The diverse product range and educational resources are also valued for optimizing dropshipping operations.
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I had a reallt great time talking to one of the assisstants here at spocket i never tried the app yet but i will The assisstant AJ made it so easy for me !
Perfect! We are thrilled that you loved your experience, especially with our customer support service. We’ll make sure that AJ receives your feedback. We hope we’ll have the opportunity to assist you again. - Erwin
AVOID!!! They took 2 payments from my account for £64 on 2 days back to back! They have no customer service and no one will respond to you! They will just take more payments. I had to cancel my card and get a new one!! I know someone will reply to this comment saying email us and we will get it sorted blabla!!! the truth is they don't want to sort it out or refund or anything. They don't respond to your emails!
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby
Love love love! All the products are beautiful and I love that you can choose which country to sell from really makes things a whole lot easier the product quality is also very great!
Just installed. seems a good app but need to test. It looks very great and available for free. Will update later.
It looks great so far. Haven't even launched the website, but I think it'll be great. It definitely lacks some features, but as one of the employees just told me, they're improving the app every day. Good luck to everyone!
Thank you for your feedback! We always strive to innovate and provide you with the best service possible. Thank you for sharing your experience with the team. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Pretty simple to use. Excited to see how customers react to the merchandise and if it will drive more traffic to my site
We're also excited to see the results, so feel free to update us! We can assure you though that all our products are of topnotch quality as they come from suppliers who are reliable and trustworthy.
No sales so far, cannot afford to pay so many apps. I will just stick with EPROLO. it`s free and better.
worst experience of my life. Fraud office that collects money for nothing. I used the opportunity to pause the subscription, it was clearly written there that no money will be collected until I continue the subscription. Money is suddenly withdrawn from the card. Then I had tried their product geniusdrop, where they create your own store. The ad said $1, I entered the data, I didn't get access to any of the stores, and €36 was charged to my card. I wrote a complaint to them, but it's useless, they always give the same answer that the money will not be returned and they are very sorry that it happened. Someone else answers all the time, just replies to emails every few days. Never fall into their trap like I did.
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. - Abigail
Interesting platform so far, superb customer service too. Well done guys.
I love it but I wish things were a little bit cheaper and if there were reviews on the products or reviews on the manufactuers
Great! Appreciate the feedback! Product reviews and supplier reviews is actually something we are working to possibly implement in our future updates. Reach out to us at support@spocket.co anytime you need help and we'll gladly assist you! Thank you!