Reviews (6,813)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.
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I used it for at most an hour and it was immediately taken off my account, while it said that you could test it for free.
For some time working to get my money back because I do not want to use your service
Thanks for taking the time to leave us a review! We do have a 7-day trial period given to those who would like to get on our monthly plans. Users have one week to test the app out completely free of charge so if there was a billing error on our side, please reach out to us at support@spocket.co and our team will be working with you closely in order to investigate possible issues.
We would also like to note that we are in the process of updating our billing system and it is our goal to make to provide a streamlined process for our customers.
No doy cinco estrellas porque particularmente no atendió mis necesidades, pero sí es una buena opción para los que estén iniciando en este camino del dropshiping. La otra razón es porque hubo un gran mal entendido pero fueron bastante atenciosos conmigo y lo resolvieron lo mas rápido que pudieron. Si siguen trabajando así, creo en que les va a ir muy bien a los desarrolladores. Merecen unas felicitaciones. Buena Suerte a Todos!!!
¡Nuestras más sinceras disculpas por la situación! Esto definitivamente es solo un gran malentendido y puede estar seguro de que su solicitud ya ha sido aprobada. Manténgase en contacto con nosotros y nos aseguraremos de que se tomen las medidas adecuadas. ¡Gracias por su comprensión y paciencia!
Our sincerest apologies regarding the situation! This is definitely just a big misunderstanding and you can rest assured that your request has already been approved. Please keep in touch with us and we'll make sure that the appropriate actions are taken. Thank you for your understanding and patience!
I did not like their services, they have premium products, which most of the nicer products are premium products and with a paid account at the almost $50 a month mark, you only get to add 25 premium products. You have to pay almost $100 a month just to add premium products. Also, shipping is slow. I placed a test order to see how shipping would be, they still haven't shipped the items out and the order was placed 3 days ago. It is always best to test your suppliers prior to customers placing orders so that way you can work out the kinks. Not happy, so I decided to cancel. You can't just cancel your account, you have to talk to someone and hope they cancel your account. I ended up having to cancel my debit card instead to keep them from being able to charge me. I do not reccommend, try Modalyst instead. They ship faster and are more reasonably priced.
Thanks for dropping us this review! We're always striving to be better and so you letting us know which aspects we are lacking in helps us improve.
On the subject of shipping, we do always suggest that our dropshippers always get products from suppliers who are based in or near the area their target customers are located. Doing this greatly decreases shipping time in most cases.
As mentioned, we would love to know how we can be better and perhaps bring you back as a customer. Someone from the Support team will be in touch with you soon!
I used this app to find better quality products for my drop shipping store: magicalmediamerchandising.com and haven't looked back since!
I love how everything is set up on this app. The only thing is that Spocket does not supply much of my product line.
I used this app to help build my website. Many awesome products to choose from. I have my products being shipped from warehouse closer to my customers so shipping is faster.
The concept is great, but the problem is that most of the best items are preferred products and you have to join a paid plan to use them. It would be great if there was more variety and better quality for the free plan items.
opalorchidboutique.com
Very useful for finding some products, although it does not show all items. Have to use with other apps to get full potential
Thank you for the review! There are indeed certain items which is not permissible with drop shipping such as branded products from big companies but with Spocket, you don't have to worry about the items you add from our platform because they are all verified and allowed for drop shipping. Reach out to us at support@spocket.co in case you need clarification or if your have any questions and we'll gladly help you out!
En soumettant un avis, vous acceptez nos conditions de service
Votre avis ne doit pas être menaçant ni diffamatoire, et il ne peut pas être laissé en échange d'une mesure incitative. S'il est publié, nous inclurons peut-être des informations supplémentaires au sujet de votre boutique pour faciliter la lecture des avis pertinents.
Merci pour la merveilleuse critique et d'avoir pris le temps de partager vos commentaires avec Spocket. Nous apprécions votre contribution et vous encourageons à nous faire part de plus de détails sur votre expérience avec nous.
N'hésitez pas à nous contacter 24h/24 et 7j/7 via notre canal de chat ou vous pouvez nous envoyer un e-mail à support@spocket.co - Abigail
Good service and a large choice of products.
Looking forward to the success of your store.
Thanks for taking the time to send your feedback! We are glad that you love Spocket products. Know that we will be with you every step of the way! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail