Reviews (6,811)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.

July 16, 2019

***WARNING*** This company uses deceptive techniques to entice customers to purchase an annual subscription. I made the mistake of purchasing the Pro subscription and choosing the annual billing option since it was more affordable with the false assumption that their 7-day "trial period" still applied. When I discovered that this app did not meet the needs of my business, I attempted to revert to the free plan and receive a refund, but was told by support that because I chose to pay for an annual subscription, no refund would be given. TL;DR - don't sign up for an annual plan and hope to get a refund, they will keep your money.

Crooked Tree Baby
United States
2 days using the app
Spocket replied July 17, 2019

Thank you for your feedback on this matter! Please know that we have always been transparent with our users when it comes to charges as this is stated on the upgrade page that your annual subscription will start as soon as you proceed. We're sorry to hear about the outcome of your request, but please know we would never process a payment without you agreeing to our terms and refund policies.

Edited November 10, 2019

pretty fair app. I wish the products were alot cheaper with statistics on the orders, import and page views. All the same the shipping time is a small win.

thepepstore
Nigeria
2 days using the app
February 19, 2018

Looks much much better than oberlo in terms of shipping time

Antiques18
India
About 2 hours using the app
November 16, 2018

They ship a lot of stuff from China. I'm not sure if clothing shipping from China has US size or Asian size, asked them twice but for whatever reason, they are not replying. Uninstalled.

HIS.BOUTIQUE
United States
2 days using the app
January 3, 2018

very easy to use and simple love it!

Ukstockshop
United Kingdom
About 2 hours using the app
March 8, 2022

thanks! you guys real are easy to figure out and use when it comes to platforms. I cant wait till i get my first sale! yaaaah

antiagecollagen
United States
1 day using the app
Spocket replied March 8, 2022

We are working hard to make things easy for our retailers like you. We appreciate your feedback and we can assure you that we will always be here to help you! Reach out to support@spocket.co if you should need anything. Thank you for choosing Spocket! - AJ

Edited March 31, 2019

one of the best for us shipping and i would recommend this to anybody that is having shipping issues. so go get it today.

Pet Print Merch
United States
About 2 hours using the app
October 7, 2023

One of the best apps to use for dropshipping. Everything is so easy to use on this app, from the suppliers, to quality products, to quality photos. If your just starting out with dropshipping, I recommend you use this app as it can transform your store by a mile.

Furry Friends Haven
United States
2 days using the app
Spocket replied October 8, 2023

Hello Furry Friends Haven! We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Abigail

Edited November 23, 2019

Spocket is spot on! No auto-bot generic support via chat! Quick, quality responses to questions about processing and shipping times for drop ship product in the US. I wasted time clicking around on other competitor websites. I'm new at this, so having a real person respond was very reassuring. The rep even helped me find products that I was looking for by sending me direct links. My only regret is that I didn't start with Spocket first!

En Route Passports
United States
About 2 hours using the app
Spocket replied November 25, 2019

We're truly happy to hear that we're able to assist you with your questions right away. We look forward to partner with you in your success!

Happy Spocket-ing!

May 13, 2023

Spocket is awesome! I have not started my store as of yet, but i have researched about Spocket and feel I can go ahead and give an awesome review! Thanks Spocket!

The Pink Spell
United States
About 1 hour using the app
Spocket replied May 14, 2023

Thanks for leaving us such a wonderful review. We are glad you like Spocket. Know that we will be with you every step of the way! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail