Reviews (6,811)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.
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Honestly its pretty use friendly just wish they had a longer trial period, but aside from that the interface and general feel of the software is great and its compatibility with aliexpress is nice!
Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co so we can share more options and suitable promotions for you! - Abigail
very good orginaized, lovely. easy to come around. simple and quick. and you get the best offers to sell on your page.
Awesome user experience and easy-to-navigate features is our game after all. Thanks for your feedback! We hope our offers benefit you and your store greatly.
Awesome app, you are the best, and free also. very very good work guys.
thank you. thins are beautiful to find
This app is great, filled with high quality products with great product shots, helps a lot with marketing.
Support team very helpful and kind.
Hi there! Thank you for your review. We will share this with the Customer Support team to let them know how we are doing. We are very grateful. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
very helpful customer service edrielle thank so much for lighting me :))) good app atm for me,i must learn a little but i will ,so fast and help information by Edrielle thanks
Thanks for sharing your positive review of Edrielle's service! It's part of our goal to continue to empower you toward success. Reach out to us at support@spocket.co anytime you need help! - Irene
Spocket has always been helpful and prompt with their replies. My latest experience was with Robbie who not only thoroughly answered my question, but followed up to make sure everything worked out. That's not always the case with some of these companies so I'm really grateful.
Wonderful! Thanks for your feedback and we're glad your inquiry was resolved efficiently and professionally. We’ll make sure we pass your kind words along to Robbie. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I was charged 49.99 even when I canceled before the trial usage. I did not realize it until the second month in and I saw my bank statements.
We extremely apologize, this has happened. Would you mind reaching out to us via email at support@spocket.co with more details about the situation so we can look into this matter right away? - Erwin
Is ok little bit confusing but I assume is the way it is. I Like you can add products straight away
Thank you for sharing your thoughts with us! We would love to get in touch with you to rectify your concerns and make your Spocket experience that best one!Let us know how we can help you, you can chat with us we're available 24/7 or send us an email at support@spocket.co and we'll rush in to help!
HORRIBLE HORRIBLE HORRIBLE HORRIBLE customer service. I deleted the app, the found out spocket charged me, and reached to their customer service about refunding just one day after the first charge. Not only they don't want to refund me, and they also restarted my plan after I downgraded and told me I will be charged again in the next bill cycle. And after downgrading, I lost all the privilege. I was charged for $49 for one day of "unused" service. They are fast at taking your money. Sure now they updated their policy to say uninstalling doesn't cancel the plan, but they never mentioned this during installation. They want you to install it, and forget about it and just charge you in secret. SCAM.
We are very sorry to hear about your experience. Thank you for letting us know! We will make sure to sort out any misunderstanding regarding your account. Our account specialist will reach out to you to resolve your concern as soon as possible! Feel free to contact us as well via support@spocket.co and we'll make sure to rectify the issue. Thank you for your understanding and patience!