Reviews (6,811)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.
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So far so good! I have found things that I will use on my sight. I will use this app has been better then other apps that I have tried. I found the products I need for my website.
It's great to know that the app is suitable for your needs and we would love to make sure you get all the assistance you need, just chat with us or send us an email at support@spocket.co.
The shipping costs are to high making my product over priced. Profit margin is to small. Even shipping from US to US is to much
Our sincerest apologies if you felt like our shipping costs are overpriced. Please know that this is the standard price for shipping services so that your customers can receive items within a shorter timeframe. You will see that this is the case with many other dropshipping platforms as well!
As mentioned, if you see any suppliers where their shipping costs are unreasonably high, we'd like to be notified right away so that we can look into their shipping rates and fix it as soon as possible.
They have an awesome selection of products and awesome customer service!! The mockups on the products are very high quality and look great in my store!!
Thanks for your feedback! It gives us much pleasure to know that you love the app and our products. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. -Mhike
These guys scammed me. Charged me for a whole year when I only wanted a month. Not to mention, it was suppose to be free to try first. They didn't confirm the order.
I’m truly sorry to hear about the billing issues you’ve encountered. This is not the experience we aim to provide. - Eleanor
excellent and easy to use! Varied products and good quality seem, although little high price for me ... I recommend it
Thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us via chat or support@spocket.co with any further comments or suggestions you wish to share.
So many quality products to choose from! It saves so much time and energy finding US based products!
Poor implementation, no filter option for "shipping to". Unbelievable prices, scrap that costs 70 cents in China is offered here for 60 euros and more. Are you kidding me?
Thank you for bringing these concerns to our attention, we regret that your experience did not meet your expectations and have shared your feedback with our team, however, we do have the "ship to" feature in our app, We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in detail and offer a resolution to your concerns. -Erwin
Russel provided amazing customer service when I ran into an issue. Russel had very speedy replies highly recommend.
Thanks for your feedback! It gives us much pleasure to know that you love the app and that Russel was able to provide you with the assistance you need. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Irene
The free plan includes uploading 25 products on the store. I tried to upload 20 and it was not uploaded , i delet it , we can not work with liars
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abigail
I like how easy Spocket is to use, but it would be absolutely 5 stars if I was able to alter the description/tags/etc from the 'My Products' tab after it was pushed to my store. However, that is just a minor flaw in an otherwise really good addition to any store.
We're glad you find the platform easy to use. Please feel free to reach out though should questions about its usage arise. Regarding being able to edit some aspects of a product, it's something we can consider working and so we're noting it. Thanks for the review in any case!