Reviews (6,811)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.

May 8, 2023

Prinz was verry helpful on the Chatbox , he answered quickly to my questions about the app subscriptions... great customer support

Mili & Abi Shop
Romania
About 15 hours using the app
Spocket replied May 8, 2023

We’re pleased that Prinz was able to provide you with an exceptional Spocket service! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

Edited May 4, 2023

This was totally worth it! I saw huge results after a week of using Spocket. I couldn"t think of running a store without it!

DCCommerce LLC
United States
42 minutes using the app
Spocket replied May 5, 2023

Thank you so much! It fills us with pride to know that our service is valued by our dropshippers. We strive to be the best we can be every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

January 13, 2019

Useless app!Products sucks!Same products you can find in some pakistani corner shop in Brooklin or Harlem.Even you delete the app,they will still charged you for a paid plan every month to end of your life!

back&down
Czechia
About 16 hours using the app
Spocket replied April 8, 2019

We are sorry to hear if you did not like the products we carry on the platform. Please know that we are continuously bringing in more suppliers every week so that our users will find a supplier that they can work with long term and will cater to their needs so they can launch a successful drop-shipping business.

We do hope to see you again and be a part of the Spocket community as we continue to grow and help you thrive in this industry.

November 9, 2017

Would be great if the etsy shop owners actually knew and agreed to this app. Since you have to contact each and every shop owner to get permission to sell their products what I have been finding is they can't do this. They all seem to not even be sure why I would ask and that they can't accommodate. So it seems the app randomly pulls people's products out for important without their knowledge then you have to hope to get lucky with a vendor who' interested in this. So far I have 7 no's. This very much like cold calling for a supplier

Black Heart Jewel
United States
About 15 hours using the app
Spocket replied September 11, 2024

I’m sorry to hear about the difficulties you’ve faced with contacting shop owners and the permission process. We’re working on improving our app’s integration and communication with vendors to make this process smoother. - Eleanor

April 15, 2023

Fast and convenient customer support from Erwin. Couldnt ask for an easier first experience with this app!

CATURDAY
Austria
36 minutes using the app
Spocket replied April 15, 2023

Fantastic! We are glad you love the Spocket experience and that Erwin was able to help you with your concern efficiently! It is great everything on your end is going smoothly. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

March 26, 2020

This app is absolutely terrible to use, you cannot filter anything and there is just junk everywhere at inflated prices. SCAM! SCAM! The items are not unique, the brands are selling themselves through their own websites, amazon and even etsy stores and are all easily found Google. This is insane all those reviews and case studys; and not even 1 single product can be sold uniquely as you verily claim on those case study's. Also there is a massive problem with your filters; you do not give enough options to select a small group of products or just products that only have 4-7 days shipping. In my opinion to make such false claims and then charge such amounts can only mean one thing; its just a SCAM!

bedealzy
United Kingdom
About 14 hours using the app
Spocket replied May 24, 2020

We respect your opinion and we understand that you had certain expectations with our app. We're sorry to hear we were not able to meet those expectations at this time but you can be sure that we are continuing to do our best to further improve our app consistently. We thank you for your feedback and we hope you can still give us another chance in the future. Please feel free to reach out to support@spocket.co and we'll gladly answer any questions you may have and help you the best we can.

March 9, 2023

So far its been a great app. Other than that, the support has been superb. Thank you so much for your assistance.

TankMatez
United States
35 minutes using the app
Spocket replied March 10, 2023

Thank you for leaving us a review! We're pleased to know that you liked the platform and how the team provided you with exceptional support! - Irene

March 29, 2020

i like spocket its amazing , easyto use and its so simple, i love it, soooo muchh products!!!!!! WOW!!!!

Ficociello
Australia
34 minutes using the app
Spocket replied March 31, 2020

Thanks for your review. We loved to hear about your experience, so that we can use your valuable feedback to deliver an even better experience next time!

May 24, 2022

Very helpful and exact with helping. Easy to understand guidance. Much appreciated. Lots of products to choose from

SaltyInScrubs
United States
32 minutes using the app
Spocket replied May 24, 2022

Thanks for your feedback! It gives us much pleasure to know that you love the app and our products. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Erwin

May 7, 2022

Peejay treated me very well, he was very courteous, he answered my questions and everything was ok, thanks

Wowstoreonline
United States
32 minutes using the app
Spocket replied May 9, 2022

Thanks for your wonderful feedback! This has been shared with our entire team including Peejay at Spocket. When we hear from happy users like you, we spread positivity around! Hope to serve you again soon. - Erwin