Reviews (6,810)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.

August 31, 2019

Everything I selected for my site was “premium”, requiring a higher monthly rate. I tried to contact them and got a bot. I removed this app.

Nicole Marie Fashions
United States
32 minutes using the app
Spocket replied September 2, 2019

Thank you for letting us know, however, the plans we offer have stated the inclusions in clear view as we would not want to give our valued customers like you any misunderstandings with regards to what we offer. Should you want us to discuss your request, just let us know and we will be there to help!

May 7, 2022

Peejay treated me very well, he was very courteous, he answered my questions and everything was ok, thanks

Wowstoreonline
United States
32 minutes using the app
Spocket replied May 9, 2022

Thanks for your wonderful feedback! This has been shared with our entire team including Peejay at Spocket. When we hear from happy users like you, we spread positivity around! Hope to serve you again soon. - Erwin

December 8, 2018

Seems to be a really easy app. It sort of helps you, which I need as I am a newbie and it has taken me a long time to set up my Shopify store alone. Even though I have quite a few products on my store it looks like this app will help me get them on faster. Great app, tis Sprocket.

Welcome to My Place
Australia
31 minutes using the app
February 10, 2019

Im being bribed by sprocket to leave this 5 star. Review. Not very classy if you ask me. Actually pretty disgraceful

Big Summit Outdoor Gear
United States
31 minutes using the app
July 6, 2023

Spocket is very useful in terms of easy to use and rich product variety. I've always been curious about dropshipping and couldn't decide how to start. Then I met Spocket. And now I am listing dropshipping products in my store. Everything is so easy!

commemiel
Germany
29 minutes using the app
Spocket replied July 6, 2023

Fantastic! Thanks for sharing your Spocket experience and we are glad that it was very smooth. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

July 28, 2023

I'm impressed with their selection of products to choose from and the site is pretty easy to use so far.

Little Lily's Boutique
United States
28 minutes using the app
Spocket replied July 30, 2023

Cool! Spocket is absolutely easy to use so you'll have a great time exploring our platform! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

August 16, 2019

Spocket is AWESOME!!!! They really made my day! Their customer service is top of the line! very responsive and a great help for my store! THANKS!!!!!!

JOHNMERHCANDISE
Philippines
27 minutes using the app
Spocket replied August 16, 2019

Thanks for the feedback about our Support team! We've been ramping up our support so expect only the best from us going forward.

Edited November 23, 2018

No worth it! The pictures of the items are very minimal. Not enough information about the products and the pricing are not the prices directly from manufacturers or brands. They are all from drop shippers...so it's drop shipper ordering from another drop shipper. In other words, you'll end up paying more!

Spocket needs to rethink its strategy, layout design, efficiency, and better subscriptions deals.

URBAN28
Hong Kong SAR
26 minutes using the app
Spocket replied September 11, 2024

I’m sorry to hear that you’re dissatisfied with the product information, pricing, and overall value. Your feedback is important, and we’re taking it seriously as we work on enhancing our app. - Eleanor

August 25, 2023

good but i cant play it can eny one from support team talk to me i need help
how about emaling me

EMMA JEWELRY & ACCESSORIES
Egypt
26 minutes using the app
Spocket replied August 26, 2023

Thank you for your Review! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concerns. Please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abigail

July 15, 2023

HELP SO MUCH

TheFleming’s
United States
25 minutes using the app
Spocket replied July 18, 2023

Thank you for the wonderful review and for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail