Reviews (6,810)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.
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Basic plans will not allow you to import product. So frustrated and terrible app for beginners like me.
I’m sorry to hear about the frustration with the Basic plan and product import limitations. We understand how important these features are, especially for beginners. - Eleanor
The app's proposal is very good because I stopped importing from China to use the app, which has a very fast delivery, I highly recommend it...
Thank you so much! It fills us with pride to know that Spocket is valued by our dropshippers. We strive to be the best we can be every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Going to have to give this a low ballpark at the moment purely because the 'free' plan isn't great in comparison to other tools out there. Especially with the lack of features it has.
While some may have a better experience, we didn't really find products that fit with our intended market, other than many that were linked to Etsy shops. As Etsy shop owners, we weren't too pleased with seeing our products, photos, & links in the search results without our permission. As far as products directly from Spocket (non-Etsy products), we didn't see much that would appeal to our customers or fit with our brand. Having said that, I can't provide much insight to the products themselves or customer service as we didn't actually place any orders. Overall from what we could tell, the app itself was laid out with ease of use in mind, & seems that it may be helpful to some other companies.
Why not!? If they are a company supporting those who wanna survive such a hard world, why not!
Hi there!
Thanks for your kind words. We are glad you like your experience. It is good that you were able to start using our service and rest assured that it will get better from here. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
It good store has insane delivery time that's all I know so far I am just getting started but I optimistic about it
Thanks for your feedback! That's really one of the best features Spocket has! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
J'ai fait un essai d'une heure, j'ai retiré l'application et j'ai la surprise de voir que je suis facturée 39.99 $ merci de me rembourser car il est mentionné essai gratuit de 14 jours !
Nous sommes vraiment désolés d'apprendre votre expérience mais merci de l'avoir partagée ! Cela nous aide à savoir ce que nous pouvons améliorer et vous pouvez être assuré que les mesures appropriées seront prises pour résoudre ces problèmes. Nous sommes une entreprise axée sur la résolution et nous serions ravis de régler ce problème pour vous. L'un de nos responsables de compte vous contactera directement pour résoudre tout problème que vous pourriez rencontrer. Sinon, veuillez discuter avec nous ou envoyez-nous un e-mail à support@spocket.co afin que nous puissions examiner cette question immédiatement. - Abby
This app is a great way to discover new designers. The support staff (Rochelle) is amazing! Very helpful and competent.
Lots of discoveries and opportunities await! We're happy to help you in achieving your goals. Reach back to us anytime! Thank you! -John
Don't be fooled. Shipping costs are super high. They dropship from Ali Express to dropshippers, taking all of your profit forcing you to have to sell at higher costs. Just google suppliers in your niche in the U.S. with the word "dropship" after it and find a direct link. Its usually easy to sign up and fast 3-5 day shipping with 1-2 day processing. Fu** These guys and apps and others like this that keep trying to be cloaked middle men out there. LET THE PLAYING FIELDS BE FAIR YOU ASSHOLES!! You filtering apps and easy importing are not worth this upcharge.
Thank you for taking the time to leave us a review! We completely understand how shipping costs may appear expensive. However, this is the standard price for carrier services so that customers can receive items within a short timeframe as fast shipping is crucial to the success of a drop-shipping business. However, if you see any of our suppliers where their shipping costs are unreasonably high, we'd like to know and be notified of it right away so we can look into their shipping rates.
Again, thanks for taking the time to leave us a review and we hope that you do get a chance to try Spocket sometime in the future!
I was charged twice for one month, they didn't have a cancel button => your trial registration will result in you being charged or canceling your credit card
I signed up with Paypal, and tried to cancel before I got paid, but they didn't have a cancel button, they still charged my Paypal. I was charged twice by them a day, be careful, they won't refund you, this is a lesson.
We're sorry to hear about the unfortunate circumstance that you experienced! Please note that you can find the cancel/downgrade button in your account billing page. We would be more than glad to be able to sort things out for you and help you with your account. Please reach out to us at support@spocket.co and we'll gladly help you the best we can. We'd be looking forward to assisting you soon!