Reviews (857)

Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its fast shipping from US and EU suppliers, high-quality product selection, and seamless Shopify integration. Features like automated order processing and inventory synchronization streamline operations, while branded invoicing enhances brand identity. Responsive customer support, the ability to order sample products, and access to educational resources further support dropshipping businesses in scaling and improving customer satisfaction.

January 6, 2022

WoW! I just started diving into the world of drop shipping and with Spocket it makes everything so easy! I highly recommend you look into Spocket before you decide to use anyone else.

DreamOnAZ
United States
3 days using the app
Spocket replied January 8, 2022

Thank you for the recommendation! You're absolutely right that anyone dropshipping should at least try us out first to experience how easy we make it for you! We appreciate ...

Edited March 5, 2023

Not sure where these items are sourced from but looks kind of like Ali products. You can not sell anything on any platform but your Shopify website. They are extremely over priced for us. Sourcing yourself may be a better option unless you already have an established dropshipping only store, but for us we sell handmade stuff and just wanted crystals and accessories to go with our Spiritual ...

Spiritual Couture Collection®LLC
United States
3 months using the app
Spocket replied March 6, 2023

We deeply regret that this occurred. Would you mind sending us an email at support@spocket.co with more information about the situation so we can look into it right away?

May 17, 2020

Recently installed and working on its various aspects, enjoying this app. Lets see how the shipping will work.

Athletin
United States
3 days using the app
Spocket replied May 19, 2020

Welcome to Spocket! Glad to know you are enjoying our app. Let us know if you need any help or have any questions regarding shipping and we'll gladly assist you!

Edited October 4, 2020

I enjoy this app. Although, the product limit for the pro plan compares to the empire plan is a huge difference. I wish it was a product limit of 500 (regular and premium) at least compared to the empire plan. The price of the empire plan is entirely too much.

Millennial Swag
United States
About 2 months using the app
Spocket replied October 4, 2020

Thank you for the feedback! We're happy you are enjoying the app. The Empire Plan is usually used by seasoned sellers as they can already sell more selections. But don't ...

May 17, 2024

Great App!Very easy to use. Tones of nice products!

Keep Fit Fitness Store
United Kingdom
About 1 year using the app
Spocket replied May 19, 2024

Hi Keep Fit Fitness Store!

Cool! We are happy to know that you found the best app that will fit your needs in creating an online store. Take your time browsing our products ...

Edited December 14, 2021

An expensive app. I asked to downgrade to a basic plan after months of paying $99 per month with no sales, but they keep giving me a hard time. Keep dragging it to another month to make me pay more. I told them there was an error when I tried to manage the bill. They also said all products that I imported would be deleted from the store after downgrading to a basic plan. WASTED ALL MY TIME ...

Annizon Home Essentials
United States
About 1 month using the app
Spocket replied November 2, 2021

Thank you for the feedback! We'll make sure your investment is worth it so don't hesitate to reach out to us at support@spocket.co if you ever need any help. Your success is ...

November 7, 2019

I have found the suppliers run out of stock and don't restock for weeks on end. The products are FAR more expensive than AliExpress ..the shipping costs are extortionate. I wish the "cost" would import to Shopify along with the price etc. I always have to manually go in and maintain "cost" on Shopify after an import

My Bare Face
United Kingdom
2 months using the app
Spocket replied November 11, 2019

Thanks for your feedback! We are grateful to hear your comment as this helps us know which areas in Spocket we need to improve on especially when it comes to suppliers. ...

Edited February 11, 2022

easy breezy! Love it. Highly recommend it. I just started using it and so far I love it. Highly suggest. Update! Bad customer service. They refused to give me a refund, even though I canceled the subscription and uninstalled their app! I will never use them.

Discount Prices US
United States
About 1 month using the app
Spocket replied September 11, 2021

Thanks for the recommendation and welcome to Spocket! We're happy you are loving our service! -John

November 29, 2024

no free plan

Southern Maryland Outdoor Power Equipment
United States
3 minutes using the app
Spocket replied December 2, 2024

Thank you for your feedback! We understand how important a free plan can be for some users. While we currently don't offer one, we have a 14- day free trial you may avail,we’ ...

June 3, 2020

I’ve been using this app for about 3 months. The only reason why i didn’t give it 1 star is because of the customer service from spocket. It’s great. BUT... the suppliers Do not care about your business. Careless mistakes, sending the wrong product, send one item when the customer ordered 2. The shipping times DO NOT.. i repeat DO NOT match what spocket writes on the product descriptions. Some ...

Mocha Glow
United States
2 months using the app
Spocket replied June 6, 2020

Thank you for the honest review! We appreciate it as it helps us further improve our platform even more. You can rest assured that we will do our best to work with the ...