Reviews (6,809)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.

December 15, 2023

epensive

Future Jewelry
Netherlands
6 minutes using the app
Spocket replied December 17, 2023

Hello Future Jewelry! We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at support@spocket.co anytime. Thank you for giving us a chance and we wish you all the best! - Abby

Edited April 13, 2019

thx for the free spocket account i like the way you people think and i gonna check it out now if its a good app. why do i have to make it sow long

Starlight Giftshop
Netherlands
9 minutes using the app
November 5, 2019

its decent app wish they had better products though and maybe a tad better prices. there are many chatsky products and there needs to be more winners

Emvender
United States
8 minutes using the app
Spocket replied November 11, 2019

We definitely would like to make the app a winner so we appreciate you for letting us know your thoughts. Someone from the support team will be in touch so they can check specifically what you need and we'll take action. Thank you!

July 1, 2018

They basically had nothing shipping from the U.S. that my customers would want, in quite a well-known niche with a huge following.

The Midnight Hour
United States
7 minutes using the app
Spocket replied September 10, 2024

Thank you for your feedback. We’re sorry to hear that you couldn’t find the products you were looking for, especially in a niche with high demand. Our goal is to offer a diverse range of products, including those with U.S. shipping options. We appreciate your input and will take it into account as we work on expanding our product selection. If you have specific needs or suggestions, please reach out to our support team. We’re here to help and improve your experience.

June 7, 2024

Bin zufrieden!

Mysalia
Germany
Spocket replied June 23, 2024

Danke schön! Wir freuen uns, dass Sie zufrieden sind! - Erwin

Edited December 11, 2018

This app is not useful, they said it is unlimited products, but its is not.
It does not allow more then 20000 Products.
We do not recommend this app.

KeeboVet Veterinary Ultrasound Equipment
United States
6 minutes using the app
Spocket replied September 10, 2024

Thank you for your feedback. We’re sorry to hear that you’re disappointed with the product limits. While our app does offer a broad range of features, we understand that limitations can be frustrating. We appreciate your input and will take it into consideration as we work to improve our service. If you have any specific issues or need assistance, please reach out to our support team. We’re here to help and address any concerns you may have.

January 7, 2019

This is a great app for finding products for my store. I have tried other apps but I keep coming back to this one.

Phantom Zoo
United States
6 minutes using the app
March 23, 2019

Let's use and I will adjust my rating again, for now they force me to write review for upgrading plan

Lofthigher
Italy
6 minutes using the app
Spocket replied April 1, 2019

Hi there! Thank you for taking the time to leave us a review. We’re incredibly sorry that you felt you were forced to leave us a review. We’d love to talk to you more about your experience and hear your input so we can work on it. If you want to speak to us, you may reach our team at support@spocket.co and we will be there to answer right away.

We are, however, glad that you are using Spocket! We surely hope that you are enjoying the use of our app in running a successful online business.

May 3, 2018

Great looking products, but doesn't specify if vendor will ship internationally and what those shipping costs/turn around would be.

Cathy Jamison
Australia
5 minutes using the app
April 9, 2018

Very limited product line, with very high prices. Each category consists of 1-3 pages of unbranded overpriced products. Requires account setup to view disappointing product line.

Amkha Seed
United States
5 minutes using the app
Spocket replied September 10, 2024

Thank you for your feedback. We’re sorry to hear that you found our product line limited and the prices high. We strive to offer a diverse range of quality products and understand that pricing and selection are important factors for our users. We appreciate your comments and will take them into consideration as we work to improve our offerings. If you have specific needs or suggestions, please contact our support team. We’re here to help and ensure a better experience for you.