Reviews (6,809)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.

March 23, 2019

Let's use and I will adjust my rating again, for now they force me to write review for upgrading plan

Lofthigher
Italy
6 minutes using the app
Spocket replied April 1, 2019

Hi there! Thank you for taking the time to leave us a review. We’re incredibly sorry that you felt you were forced to leave us a review. We’d love to talk to you more about your experience and hear your input so we can work on it. If you want to speak to us, you may reach our team at support@spocket.co and we will be there to answer right away.

We are, however, glad that you are using Spocket! We surely hope that you are enjoying the use of our app in running a successful online business.

June 7, 2024

Bin zufrieden!

Mysalia
Germany
Spocket replied June 23, 2024

Danke schön! Wir freuen uns, dass Sie zufrieden sind! - Erwin

April 9, 2018

Very limited product line, with very high prices. Each category consists of 1-3 pages of unbranded overpriced products. Requires account setup to view disappointing product line.

Amkha Seed
United States
5 minutes using the app
Spocket replied September 10, 2024

Thank you for your feedback. We’re sorry to hear that you found our product line limited and the prices high. We strive to offer a diverse range of quality products and understand that pricing and selection are important factors for our users. We appreciate your comments and will take them into consideration as we work to improve our offerings. If you have specific needs or suggestions, please contact our support team. We’re here to help and ensure a better experience for you.

May 3, 2018

Great looking products, but doesn't specify if vendor will ship internationally and what those shipping costs/turn around would be.

Cathy Jamison
Australia
5 minutes using the app
February 24, 2018

App has a very nice interface. Very easy to use.

My problem is the prices being charged for the items.

$20 t-shirts, $27 bracelets - this is your cost to buy the items, not the suggested retail prices.

Too high for dropshipping.

Buddha Cube
United States
4 minutes using the app
March 23, 2019

This app is pretty cool. I look forward to continuing to grow my dropshipping e-commerce business using the spocket service.

The Modern Lich
United States
2 minutes using the app
December 23, 2020

WARNING - DO NOT USE OR INSTALL THIS APP Out of all the terrible drop shipping apps, this one takes the cake. I have used them for about 4 months and can tell you honestly that this is one of the worst apps on Shopify for the reasons that they don't let you talk to your suppliers. Imagine your customers order being stuck in limbo because you cant even talk to the person who is shipping your order. Not only this, they allow suppliers to have prices that are clearly insane. Imagine trying to sell jewelry at $100's of dollars. Nasa Depot can do so much better than this. DO NOT USE SPOCKET

TheTshackonline
United States
1 minute using the app
Spocket replied December 26, 2020

We understand and we humbly accept your opinion about our app. It is true that the ability to be able to contact the suppliers directly would really be helpful to both you and our own team which is why it is something we have been working really hard on to implement in our future updates. Sadly, we will still need the consent of thousands of suppliers on board with us before we can roll out this said feature. As you may know, we have thousands of users as well so some of our suppliers mentioned that they might get flooded with messages and may not be able to respond or process orders on a timely manner. Rest assured however that we will still be doing our best in facilitating your concerns with them in the meantime. We appreciate your understanding and we wish you well in your business! Thanks!

May 31, 2018

I've been enjoying the app quite a lot. I have seen great value in the products they bring to the table and have available. If you not sure about it I suggest just trying it out.

With the free plan there is really nothing to lose. Also, I have been in contact with customer service a few times and they have been outstanding in responding to me and helping with any questions I've had. I know Spocket only focuses on products source in USA and Europe mostly, but would love to see more lower ticket products.

Also, shipping times for the products are great honestly. Instead of waiting for 3-4 weeks products come from China, it takes 5-7 days in USA. LOVE this part of the app.

Good to me so far.

Beanieking
Canada
Edited May 31, 2018

Spocket has been amazing for me!! I started my store just a few days ago, and added a few products to test, everything seemed to transfer over smoothly so I actually gave spocket a real shot.

First I picked a niche that i thought wouldn't be too saturated and I pushed a ton of products over from Spocket. Then I decided to spend around 30 dollars on facebook ads, I actually received my first sale from the traffic!

I know it's not much yet and I still need another sale or two before i'll start profiting but I am loving the experience, Spocket is GREAT! A++!!!

Topmass
Canada
Edited April 13, 2019

Works as intended. Margins are a little smaller due to cost, but products are better quality than other apps.

partypond
Canada