Reviews (6,793)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the selection of high-quality products from US and EU suppliers, noting fast shipping and a user-friendly interface that simplifies store management. The app integrates well with platforms like Shopify and WooCommerce, facilitating easy product imports and inventory management. Features like sample ordering, automated fulfillment, and branded invoicing are praised. Responsive customer support and educational resources further enhance merchant satisfaction.

October 15, 2023

WickeD Rivers LLC
United States
2 months using the app
Spocket replied October 16, 2023

Hello WickeD Rivers LLC! Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby

October 16, 2023

The Good Stuff
United States
3 months using the app
Spocket replied October 17, 2023

Hello The Good Stuff! We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Abby

October 5, 2023

My Store
United States
About 2 months using the app
Spocket replied October 6, 2023

Hi there! Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

November 6, 2023

Rashtoor
Australia
3 days using the app
Spocket replied November 9, 2023

Hello Rashtoor! Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

October 9, 2023

KinkNest
United States
About 2 months using the app
Spocket replied October 11, 2023

Hi KinkNest! Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

December 7, 2023

Behice
United Kingdom
2 days using the app
Spocket replied December 11, 2023

Hello Behice! Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

December 4, 2023

LUXERA HUB
United Kingdom
About 1 month using the app
Spocket replied December 6, 2023

Hello LUXERA HUB! Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

October 21, 2023

My Store
South Africa
About 2 months using the app
Spocket replied October 22, 2023

Hi there! Thanks for sharing your feedback! We would like to hear more about your experience and how we could improve our service even more. Please reach out to us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Abby

November 5, 2023

Techzilla
Lebanon
About 1 month using the app
Spocket replied November 9, 2023

Hi Techzilla! Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

July 22, 2024

My Store
India
Spocket replied July 24, 2024

Thanks for choosing us and for being an amazing customer - we appreciate it! - Erwin