Reviews (6,475)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its selection of quality products from reliable US and EU suppliers, which ensures fast shipping. They appreciate the user-friendly interface that integrates smoothly with platforms like Shopify and WooCommerce and commend the responsive customer support. Features like sample ordering, automated order fulfillment, and educational resources are also highlighted. Additionally, the app supports custom branding options through some suppliers, enhancing the customer unboxing experience. Merchants benefit from a diverse product range, low startup costs, and scalability without the need for inventory management.

August 16, 2017

Worked great at first, but stopped working and won't search products to upload anymore.

Crowned Lily Co
United States
3 months using the app
Edited May 27, 2020

I’m brand new to this company but so far it’s really cool. I’m excited for all the inventory in my store and can’t wait to keep selling cool products. Definitely a really great way to make extra money. I cannot figure out the process of getting things paid and shipped very confusing to me.

Queen Bee’s Royal Living Company
United States
2 months using the app
Spocket replied May 26, 2020

Glad to have you with us! Happy to hear you are enjoying Spocket so far. We wish you the best your drop shipping business!

Edited March 10, 2019

Amazing to be able to fully automate the drop shipping process but would be great to get some AU suppliers on here.

lovemebub
Australia
2 months using the app
Spocket replied March 19, 2019

Glad to hear you are enjoying Spocket! We are in the process of adding new suppliers every week and although majority of them will be from EU/US, we also hope to cater more for our friends in Australia! So if you know AU suppliers that we can work with, hit us an email at support@spocket.co and we'll try to get them on board.

December 20, 2020

So far so good all except I'm struggling with shipping settings. All these app extensions are killing me and takes up so much space.

NatSeqHardware
United States
2 months using the app
Spocket replied December 21, 2020

Glad to know everything is going well! Setting up your shipping zones on your Shopify settings can indeed be confusing at first but we would be more than happy to extend our assistance. Reach out to us at support@spocket.co and we'll gladly do our best to assist you!

April 19, 2020

haven't had a order yet but nice items..............................................................

EmpowerWitch
United States
2 months using the app
Spocket replied May 24, 2020

We're glad to know you are finding our products nice enough to put on your store. We would be happy to extend our assistance to help give you a few tips in getting your first order soon! Please feel free to reach out to us at support@spocket.co and we'll gladly assist you!

June 27, 2022

not happy that a regular bank card wont work, but let me tell you that Melvin is the best he calmed me down and was very patient with me answered every question. please give him a raise he rocks.

Mae's Things
United States
About 2 months using the app
Spocket replied June 29, 2022

Thanks for taking the time to leave feedback! Our product development team is continuously working on improvements there. We value your input and encourage you to let us know more details about your experience with us. - Erwin

July 23, 2023

Easy to use
.took all the hassle of building a store.

My Store
Ireland
About 2 months using the app
Spocket replied July 25, 2023

We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Abigail

January 3, 2022

I gave this app 3 stars because although it has a good product selection, it needs work on functionality. Whenever I import a product, the cost of the product does not import over to my Shopify account, so I have to open the Spocket app and do a search for the product to get the cost and then go back to my Spotify account and enter the cost in to see a profit. This is time consuming for each product and not user friendly. I have also had issues when searching for a product where the page will just freeze up every time, causing me to have to go back out and do a search again. For $99 a month, this is not worth the hassle.

Lemontully
United States
About 2 months using the app
Spocket replied January 3, 2022

Thank you for letting us know! Our apologies for any inconvenience you may have experienced. That should not be happening and there must be something that is causing such error as it should automatically detect the default retail price and sync it once it is pushed to your store. No similar issues are being reported so far by other users and commonly, the cause is if there is Global Pricing Rule setup from the settings or directly on your Shopify price settings. We're more than happy to troubleshoot this for you and make sure that everything is working as it should. Please reach out to us at support@spocket.co and we'll gladly assist you! Thank you for your understanding! -John

May 14, 2023

This app is okay. Doesn't really make Drop Shipping easier then any other website. The App was hard to download and shuts down a lot.

WITTYSPHERE
United States
About 2 months using the app
Spocket replied May 14, 2023

Thanks for sharing your feedback! We would like to hear more about your experience and how we could improve our service even more.Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

November 23, 2022

The support seems good, however the products that I sell are with another similar service and it's free. Even though Spocket does have good deals on some things the cost is extremely high and there is not much profit left.
I do appreciate the service; however, I see no benefit in it. No profit margin is left. When I ask for a list, they provided one however with the monthly fee I expected to find my products. I found none of them. So, while they appear they want to help, in the end they don't. Only on signup.

LuxRoomCo
Canada
About 2 months using the app
Spocket replied November 24, 2022

Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Erwin