Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping solution for its curated selection of high-quality products from reliable suppliers. The app's ability to filter products from specific warehouses is praised for reducing shipping times and boosting customer satisfaction. Its seamless integration with major e-commerce platforms simplifies store management. The platform's user-friendly interface and responsive support team are also highly valued. Merchants also commend the automatic inventory updates for accurate listings, contributing to a strong brand reputation.

March 24, 2024

Ria is the BEST customer service representative I've ever dealt with! She makes sure everything is right!

Cervantes Supplies
United States
15 days using the app
Spocket replied March 31, 2024

Awesome! Thanks for your review. We are happy to know that customer support especially Ria is doing an impressive job assisting you with your inquiries in a timely manner. Reach out to us anytime!

Happy Spocket-ing!

Edited January 22, 2024

After working with Abigail, who made the transition very painless, she was able to completely take care of me and provided me with the upmost respect and professionalism. She was great to work with and I hope to work with her again in the near future!!!! 5 STARS all the way!

B2B Paranormal
United States
16 days using the app
Spocket replied January 21, 2024

Hi B2B Paranormal!
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concerns. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience. - Abby

March 14, 2024

I love that spocket gives me the freedom to be my own boss.

My Store
United States
About 1 month using the app
Spocket replied March 18, 2024

Hi there!
Thanks for the review! We are happy to know that Spocket helps you with your business. Rest assured that we always have your back. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

March 4, 2024

I'm just getting started, but I'm liking it so far

Peeps place
United States
About 2 months using the app
Spocket replied March 11, 2024

Hi Peeps place!
Thanks for your review and for loving Spocket! There are so many features and products to look for. We assure you that your dropshipping journey will be amazing! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

April 21, 2024

Leah was amazing
She was friendly and very fast to respond. My issue would not have been fixed without her.

Gary’s Market Place
United States
3 days using the app
Spocket replied April 23, 2024

We're so glad to hear that Leah provided you with amazing support! We pride ourselves on having a friendly and responsive team who are dedicated to resolving any issues promptly. If you ever need further assistance or have any questions in the future, don't hesitate to reach out. We're here to help!

Happy Spocket-ing!

April 20, 2024

Spocket has made this new adventure for me very fun and motivating. I'm looking forward to working with both Shopify and sprocket in the future.

bonbon&butterflies
United States
2 days using the app
Spocket replied April 23, 2024

We're thrilled to hear that Spocket has added fun and motivation to your new adventure! We look forward to continuing to support you on your journey with both Shopify and Spocket in the future. If you ever need anything along the way, don't hesitate to reach out. Here's to many more successful ventures ahead!

Happy Spocket-ing!

January 16, 2024

I’m satisfied with spocket. The main thing I learned is to order the product myself so I can recommend to the customer. As an owner of a business, I’ve learned that success won’t come overnight, and having an experienced team like spocket is essential. I do recommend them.

Smart Pet Emporium
United States
About 1 month using the app
Spocket replied January 21, 2024

Hello Smart Pet Emporium!
Thank you for the wonderful review and for taking the time to share your feedback with Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we will always do our best as your partner to success. We also appreciate you recommending Spocket. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

January 28, 2024

I LIKE IT HOW IT IS WORK AND I HOPE GOOD LUCKY TO EVERY ONE HOW WILL USE THIS APP AFTER ME THANKS FOR YOUR GOOD JOB
ALHASSNAI

HAH
Italy
15 days using the app
Spocket replied January 30, 2024

Thanks for your feedback! It gives us much pleasure to know that you love the app and our products. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

March 12, 2024

Everything done for you! You just need to shoe up! Very exciting journey. I would recommend this app because the process was quick without all the red tape.

By Grand Design 369
United States
1 day using the app
Spocket replied March 15, 2024

Hi By Grand Design 369!
Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we will assist you every step of the way. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

January 9, 2024

Easy to use and understand. Great customer service. When I had an issue, Ria (customer service agent) helped me quickly and was very nice and professional.

Celestial Charms
United States
2 months using the app
Spocket replied January 13, 2024

Hello Celestial Charms! Amazing! We are happy to know you love the experience with the app. This is really easy to navigate and beginners will have a smooth start with their store adding our products. We are glad Ria was able to help you with your queries. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby