Reviews (6,794)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the selection of high-quality products from US and EU suppliers, noting fast shipping and a user-friendly interface that simplifies store management. The app integrates well with platforms like Shopify and WooCommerce, facilitating easy product imports and inventory management. Features like sample ordering, automated fulfillment, and branded invoicing are praised. Responsive customer support and educational resources further enhance merchant satisfaction.

November 21, 2024

great app

K & S Concepts Inc
United States
About 2 months using the app
Spocket replied November 26, 2024

Thank you for the great review! We're so glad you're enjoying the app. If you ever need any help or have questions, feel free to reach out— we're always here to assist!Happy dropshipping!- Eleanor 😊

November 19, 2024

Super cool

Gigadeals
Germany
Spocket replied November 21, 2024

Thanks a lot! We're so glad you think so. If there's anything else we can do to make your experience even better, just let us know. We’re here for you! Happy dropshipping!- Eleanor 😊

December 10, 2024

helpful & prompt chat support
thanks Ria!

WhirlSpot
Canada
About 1 month using the app
Spocket replied December 12, 2024

Thank you for the wonderful review! We’re so glad to hear that our chat support was helpful and prompt. We’ll be sure to pass your thanks along to Ria—she’ll be happy to hear it! We’re always here to assist you whenever you need!Happy dropshipping!- Eleanor 😊

December 22, 2024

So easy to use, would recommend!

NOTATWORK.FYI
Australia
About 1 month using the app
Spocket replied December 23, 2024

Thank you for your fantastic review! We’re so happy to hear that you found the product easy to use. Your recommendation means the world to us, and we truly appreciate your support. If you ever need assistance or have any questions, we’re here for you!Happy dropshipping!- Eleanor 😊

November 23, 2024

Terrible app, terrible services and products.
I switched to another app, they continue to charge me the monthly cost, because there is no DELETE PLAN button in the account and despite the reminders and the uninstallation of the app, they ignore every request.
I will take legal action.

Eder Boutique
Italy
About 2 months using the app
December 17, 2024

su atención al cliente excelente y la interfaz de la pagina muy bien explicado todo

Shopindiestyle
Spain
About 1 month using the app
Spocket replied December 19, 2024

¡Muchas gracias por tus amables palabras! Nos alegra mucho saber que nuestra atención al cliente y la interfaz de la página fueron de tu agrado. Trabajamos constantemente para ofrecer la mejor experiencia, y tus comentarios nos motivan a seguir mejorando. ¡Esperamos seguir atendiéndote siempre con la misma dedicación! - Eleanor

December 20, 2024

I love the ease of editing and importing products on my platform.

Qasa Luxe
Finland
About 1 month using the app
Spocket replied December 21, 2024

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the ease of editing and importing products on the platform. Our goal is to make the process as seamless as possible, and it's great to know that it's working well for you. If you ever need any assistance or have feedback, feel free to reach out! - Happy dropshipping!- Eleanor 😊

October 31, 2024

Bad customer service.
If you forgot cancel a free trail, they would only refund 20% even if it's only minutes past the free trial.

Toyment
United States
3 months using the app
Spocket replied November 1, 2024

I’m sorry to hear about your experience. We strive to provide excellent customer service, and I appreciate your feedback. I understand your frustration regarding the refund policy. Please reach out to us directly so we can look into this further and see how we can assist you better. Please send us an email or chat with us at support@spocket.co

Your satisfaction is important to us, and we want to make things right.

Thank you for bringing this to our attention. - Eleanor

December 4, 2024

I would highly recommend this app because it’s easy to set up and They give you the opportunity to choose for yourself. Are they choose for you if you’re unsure I’ll know what to do with your upcoming business.

SheStyles
United States
About 1 month using the app
November 3, 2024

Amazing products, good price and good support team

LELALOLI 1825
United Arab Emirates
3 months using the app
Spocket replied November 4, 2024

Thank you for your fantastic feedback! We’re thrilled to hear that you’re enjoying our products and appreciate our pricing and support team. Your satisfaction is our priority, and we look forward to serving you again! - Eleanor