Reviews (6,811)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.
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I love how you have the option to have AI setup the store and generate great products to sell
Thank you for the wonderful feedback! We're thrilled to hear that you love the AI setup feature and the product generation options. It's our goal to make your experience as smooth and efficient as possible. We’re excited to continue supporting your store’s success!Happy dropshipping!- Eleanor 😊
Regarding Jubilee
This is the second review that I am writing as my issues have yet to be resolved. I had what I thought was a productive conversation with Rochelle after my first review. However, it was a lot of lip service and NOTHING has been resolved to date.
1) I have PAID FOR products, by a customer that have not shipped in over 15 days. However, I was given a USPS tracking number for products that are still showing in “Pre-Ship”, which means a label was created by the supplier at their office, but no product has been provided to USPS. (Supplier FL Beauty).
2) I have PAID FOR product, by a customer that I cannot check out on the Jubilee site because the supplier MB Beauty is having “known check-out issues” per Rochelle. I was asked to allow 48 hrs. to correct the issue. It has now been 144 hours and I still can’t check out products. If this would potentially affect the revenues of Jubilee, why wouldn’t they put pressure on MB Beauty to have it resolved expeditiously??? ANSWER: MB Beauty is OWNED by Jubilee, it does not impede their bottom line.
FRAUD: I called back the number that Rochelle and I spoke on, and low and behold it was the dropshipping company SPOCKET. Based on the level of poor service I can only assume that their 474 five star reviews are either paid reviews or AI generated reviews. I have NEVER, and I mean EVER had this deplorable level of service in a B2B seeting. SHAME ON YOU Jubilee for not acting at all. (I am a new customer of yours. Less than a month) and this is my first impression. SHAME ON YOU Spocket for not having checks and balance on your operations and allowing this level of service. SHAME ON YOU Shopify for allowing a company to operate on your website who have who have these business practices.
I am a hard-working person with a family to support, who is trying to start a small business with my personal hard-earned money, from my day job and this is what I get after paying for a Shopify membership and their ad-on, after paying Jubilee membership and after paying for Spocket.
What’s Next: You now have 24 hours to
RESOLVE my issues. Or my next correspondence will be…
1) Send a formal complaint to the U.S. Attorney General naming Jubilee, Spocket & Shopify.
2) Send a formal complaint to the BBB (Better, Business Bureau) naming Jubilee, Spocket & Shopify.
3) Go into extreme detractor mode on Jubilee, Spocket & Shopify on Google, Yelp, Birdeye reviews.
I will post a review weekly or even DAILY until this is resolved.
Please resolve my issue NOW!
We’re truly sorry to hear that your issues remain unresolved despite your previous interaction with our team. This is not the experience we aim to provide, and we understand your frustration. Please contact us directly
It has been fortunate so far
Thank you for sharing your experience! We’re glad to hear that things have been going well for you so far. If you have any feedback or need any assistance as you continue, please feel free to reach out. We’re here to support you and ensure your ongoing success! - Eleanor
I love the selections of products to choose from, I also like how easy it is to use
Thank you so much for your positive feedback! We’re thrilled to hear that you love our product selection and find our platform easy to use. We work hard to curate a diverse range of products and ensure a seamless experience, so it’s fantastic to know that it’s making a difference for you. -Eleanor
Ease of use and perfect collection of goods. Great for new dropshippers and steady business flow.
Thanks for the great feedback! We’re so glad to hear you’re finding it easy and fun to use. If you have any questions or need assistance, feel free to reach out. Enjoy your experience! - Eleanor
Intuitive! and a time saver.
Thanks for the feedback! We’re glad you find the app intuitive and a time saver. If you have any tips or need further assistance, we’re here to help! - Eleanor
Love this app
We’re so glad to hear that you love the app! Your support means a lot to us. If you have any feedback or need help with anything, feel free to reach out. Thanks for being a part of our community! - Eleanor
A little expensive but I am just getting started with my store. I like that Spocket has quality products.
Thank you for sharing your thoughts! We understand that starting a store can be challenging, and we’re glad to hear you appreciate the quality of our products. Investing in quality can really pay off in the long run. If you have any questions or need tips as you get started, feel free to reach out. We’re here to help! - Eleanor
All clearly divided into product categories
Thank you for your feedback! We're glad to hear that you appreciate how our products are clearly divided into categories. We aim to make your shopping experience as seamless as possible. If you have any other suggestions or need assistance, feel free to reach out!Happy dropshipping!- Eleanor 😊
This is a Good app
Thank you so much for the positive feedback! We're thrilled to hear you're enjoying the app. If you have any suggestions or need assistance, feel free to let us know. Your support means a lot! - Eleanor