Reviews (6,811)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.

August 13, 2024

The support provided by Spocket customer service is outstanding!

ChicFinessin
South Africa
About 2 months using the app
Spocket replied August 14, 2024

Thank you so much for your kind words! We’re delighted to hear that you’ve had a great experience with our customer service team. We strive to provide the best support possible, and your feedback truly motivates us. If you need any further assistance or have any additional questions, don’t hesitate to reach out. Thanks again for your support! - Eleanor

October 17, 2024

I am just getting started but it looks promising

Fast Shipping
United States
9 minutes using the app
Spocket replied October 18, 2024

Thank you for your feedback! We’re excited to hear that you’re just getting started with us and find it promising. If you have any questions or need assistance as you grow, we’re here to help. Wishing you all the best on your journey! - Eleanor

August 5, 2024

Ms. Elenor went above and beyond to resolve my situation, she was very professional and genuinely caring. She is by far the best Spocket Rep that knew what she was doing and applied her professionalism to make me a very happy customer and a long term business relationship. Ms. Elenor is a 11 out of 10....Thank You Helen
Bot · Just now.

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Colons Home
United States
3 days using the app
Spocket replied August 6, 2024

Thank you so much for your wonderful feedback! We’re thrilled to hear that Ms. Eleanor provided such outstanding service and went above and beyond to resolve your situation. It’s great to know that her professionalism and care made a positive impact. We’ll be sure to pass along your kind words to her. If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to continuing our business relationship with you!

August 3, 2024

I've just started but so far so good. Lots of quality products and very easy to use.

Tails of the City
Romania
16 days using the app
Spocket replied August 6, 2024

We’re glad to hear that your start with us has been positive and that you’re finding the quality of products and ease of use to your liking. If you have any questions or need assistance as you continue, feel free to reach out. We’re here to support you every step of the way! - Eleanor

December 30, 2024

I would recommend this app because it simplified everything

The Midnight Market
United States
2 minutes using the app
Spocket replied December 31, 2024

Thank you for the great feedback! We're so happy to hear that the app helped simplify things for you. Our goal is to make the process as easy and seamless as possible, and it’s wonderful to know that we’ve achieved that. We appreciate your recommendation and look forward to supporting you further!Happy dropshipping!- Eleanor 😊

August 24, 2024

Love that it has tons of inventory selection, and books!

Harvest Season
Mexico
29 days using the app
Spocket replied August 26, 2024

Thank you for your great feedback! We’re thrilled to hear that you love our extensive inventory selection and the variety of books available. We strive to offer a diverse range of products to meet all your needs. If you have any more feedback or need assistance, feel free to reach out. Thanks for choosing us! - Eleanor

September 21, 2024

Great app.

Nexuslulu
United States
3 months using the app
Spocket replied September 23, 2024

Thank you so much for the positive feedback! We're thrilled to hear that you think our app is great. If you have any suggestions or features you’d like to see, we’d love to hear from you. Happy exploring! - Eleanor

August 5, 2024

Starting a Dropshipping Business initially presented a challenge. However, the discovery of Spocket was a game-changer. This platform provides a streamlined process with an extensive array of high-quality products, this simplifies the process of selecting suppliers from both the U.S. and the EU.

Kaiioka Kollections
Japan
10 days using the app
Spocket replied August 6, 2024

Thank you for sharing your experience! We’re thrilled to hear that Spocket has been a game-changer for your dropshipping business. It’s great to know that our streamlined process and extensive selection of high-quality products have made sourcing from U.S. and EU suppliers easier for you. If you have any questions or need further assistance, we’re here to help. Best of luck with your business, and thank you for choosing Spocket! - Eleanor

August 26, 2024

A little bit confusing but overall seems to be a good app

Faith Fashions Boutique
United States
13 days using the app
Spocket replied August 28, 2024

Thank you for your feedback! We’re glad to hear you think the app is good overall. We’re constantly working to improve the user experience, so if you have any specific suggestions or need assistance with any features, please let us know. Your input is invaluable in helping us make the app even better. - Eleanor

July 4, 2024

It looks very convenient, fast, and has many products. I'll try it to see if I can get a good product.

RayBestStar
Canada
5 months using the app
Spocket replied July 8, 2024

Thank you so much for your kind words! We're thrilled to hear that you're impressed with Spocket's convenience, speed, and product variety. We're confident that you'll find a great product that meets your needs. If you have any questions or need help with your order, feel free to reach out to our support team. We're always here to help! - Erwin