Reviews (6,812)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.
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The app is easy to use, navigate, and publish content to your website. Although the cost is higher than expected, it is worth it!
Thank you so much for taking the time to share your feedback about your experience with Spocket! We're thrilled to hear that you've found our app easy to use and navigate. We understand that our pricing may be higher than expected, but we believe that the quality of our services and the value they provide to your business make it a worthwhile investment. We're glad that you've found it worth it! If you have any further questions or concerns, please don't hesitate to reach out. We're always here to help. Thank you again for your review! - Erwin
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Thank you for the five stars! ⭐ We really appreciate your support. If there’s anything else we can do for you, just let us know! - Eleanor
I've been really impressed with Spocket. Their focus on high-quality products from US and EU suppliers gives me peace of mind knowing my customers will get great items with faster shipping times. It's been a breeze to add products to my store and manage orders. Spocket is a great option for anyone looking to get started with dropshipping.
Wow, thank you for your glowing review! We're proud to offer high-quality products with fast shipping times, and it's great to hear that you've noticed the difference. Our team works hard to curate a selection of the best products from top suppliers, and it's wonderful to hear that you've found it easy to add products to your store and manage orders. - Erwin
love this app it connect you to suppliers also offer free service version with limited access
Thank you so much for your kind words! We're thrilled to hear that the app is helping you connect with suppliers and that you're enjoying the free service version. We’re committed to providing value, and we hope you continue to find it helpful. If you ever have any questions or need assistance, feel free to reach out. Happy dropshipping!- Eleanor 😊
I love that spocket has nearly everything Im looking for.
Thank you so much for your positive feedback! We’re thrilled to hear that Spocket has been a great fit for your needs and that you’re happy with the variety of products available.
We appreciate your input regarding our pricing plans. We understand that cost is an important factor, and we’re continuously exploring ways to provide even more value to our users. Your feedback is invaluable in helping us improve.
If you have any questions or need assistance with your current plan, please don’t hesitate to reach out. We’re here to help and look forward to supporting you as you continue to grow your business.
Thanks again for your support and for choosing Spocket! - Eleanor
super app for dropshipping all over the world
Thank you so much for your amazing feedback! We’re thrilled to hear that you think our app is perfect for global dropshipping. We strive to make it the best tool for your business, and your support means a lot to us. If you ever need any assistance or have suggestions, feel free to reach out!Happy dropshipping!- Eleanor 😊
Ease of understanding.
Thank you for your feedback! We're glad to hear that you find the platform easy to understand. We strive to make everything as clear and user-friendly as possible. If you ever have any questions or need further assistance, feel free to reach out. Thanks again! Happy dropshipping!- Eleanor 😊
Great product
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the product. Your satisfaction means a lot to us, and we appreciate you taking the time to share your feedback. If you ever need anything, don’t hesitate to reach out! Happy dropshipping!- Eleanor 😊
Amazing app
Thank you so much! 😊 We're thrilled to hear you think our app is amazing! Your support means a lot to us. If you ever need any help or have suggestions for us, don’t hesitate to reach out. We’re here to make your experience even better! 🚀 - Eleanor
我8月19日安裝Spocket，在9月2日卸載，這符合他們答應的14天免費試用規定，可我卻在9月4日收到PayPal的59.99美元的扣款通知，經寫信去客服部門詢問也都不回答，跟當初他們要招攬我安裝該軟件天天來信的情況，真有天壤之別，在Shopify後臺沒有顯示扣款記錄，可他們似乎跳過Shopify的規定，私下跟我扣的款，所以我判斷這是一家非常不好的公司。
Complaint to Shopify about Spocket
I installed Spocket on August 19th and uninstalled it on September 2nd, which complies with their promised 14-day free trial period. However, on September 4th, I received a notification of a $59.99 USD deduction from PayPal. Despite writing to the customer service department for inquiries, I did not receive any response. This is a stark contrast to the frequent emails they sent to persuade me to install the software initially. There is no record of the deduction in the Shopify backend, indicating that they bypassed Shopify's regulations and deducted the amount privately. Therefore, I conclude that this is a very unethical company.
Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience you’ve experienced. We take billing and customer service concerns very seriously. It appears there may have been an issue with your trial period and subsequent charges.
Please reach out to our support team directly at support@spocket.co, and we will prioritize resolving this matter as quickly as possible. Your satisfaction is important to us, and we want to make things right. - Eleanor