Reviews (6,828)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its curated selection of high-quality products from US and EU suppliers, ensuring faster shipping and better quality control. The user-friendly interface facilitates efficient store management and product discovery, with seamless integration into major e-commerce platforms. Features like responsive customer support, sample ordering, branded invoicing, and automated order fulfillment are highlighted. The diverse product range and educational resources are also ...

Edited October 8, 2022

For the monthly subscription price not worth the amount of product it provide. Also lower margin due to high listing cost than most store plus when you add shipping cost. only pros is faster shipping service. Need more product to be worthy of the monthly price

NIMASUN
United States
About 1 month using the app
Spocket replied October 10, 2022

Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We invite ...

March 19, 2020

Wishing fulfillment would be much faster. The supplier we chose ships out of the US and is still taking 13 business days to fulfill

FlyKidzFashion
United States
About 1 month using the app
Spocket replied May 24, 2020

We're sorry to hear that our supplier was not able to meet your expectations with the fulfillment. We thank you for your understanding with some of the unexpected delays due ...

May 7, 2023

This app has a variety of good products, I have been answered all of my question by the administrators, however the "STARTER" subscription is perhaps too expensive for what it offers, the amount of products available with it is limited, it just could be overall a little better.
But in general, I love this app.

Dhen's Hacks
Belgium
About 1 month using the app
Spocket replied May 7, 2023

We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more.
I will make sure to ...

December 22, 2020

Love it but the real test is whether I can make a sale. Not a big fan of the high monthly subscription fee so I question whether it can pay off. Waiting for my Amazon Seller account to be open and hopefully I can get some sales.

Jade Design and Photography
United States
About 1 month using the app
Spocket replied December 22, 2020

We appreciate your honest feedback! Very understandable indeed, which is why we provide 2 weeks trial to any of our monthly plans so you can test us out first before making ...

April 8, 2020

I'm giving three stars because:

1. The product photos, titles and descriptions are very good, beats Oberlo by far with their scammy AliExpress and their awful titles misspelt descriptions and crappy photos.

2. Shipping time is fast. 1-3 days because - I'm in the UK - there are options to have items shipped from within the country.

I've held back the other two stars because:

1. While they charge a ...

DONATO GOODS™
United Kingdom
27 days using the app
Spocket replied April 21, 2020

We're extremely sorry that you had to face such difficulties, problems in customer service are not something we are known for. As you can see from our other reviews, we pride ...

August 19, 2017

This app allows you to find awesome products from amazing sellers but for some reason it won't allow me to access my import list, everything loads EXCEPT my import list where I push the items to my shop.

Saucy Af
United States
26 days using the app
Edited April 1, 2021

So far it’s been a good experience using this app! The processes are simple and clear. I also love the products!
UPDATE - I have to change my rating because I’m experiencing an issue with one of my first orders. It was placed two weeks ago and is still in processing. The supplier advertised 2 to 3 days processing and 5 to 7 delivery. Customer service has been trying to contact the merchant for ...

Floetry Fashions
United States
21 days using the app
Spocket replied March 20, 2021

We're glad to know that! Thanks for sharing your experience. Please don't hesitate to reach out to us at support@spocket.co if you need any help or if you have any questions. ...

January 8, 2023

So far so good
So far so good having had any sales yet so I'm not sure really. Will soon find out though and do another review then .. I hope this all works out that is for sure

HeyDerLah
Australia
19 days using the app
Spocket replied January 8, 2023

Welcome to dropshipping business! This app will absolutely help you to start and grow. Reach out to us via email at support@spocket.co or 24x7 live chat if you need ...

October 11, 2023

I'm going to give updates but good so far...

My Store
United States
15 days using the app
Spocket replied October 14, 2023

We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more. We invite you to ...

Edited May 22, 2024

I was not permitted to confirm if Spocket could source my eco-products, because they require you to paid via "14-Trial" before you can perform a search.

Update: 1 - They have provided me with access to search their suppliers and product offerings. I stand by signup my experience as not being good. I will acknowledge the CEO was very responsive and polite in our email exchange. They actually ...

Bougie & Green
United States
11 days using the app
Spocket replied May 21, 2024

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, ...