Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping solution for its curated selection of high-quality products from reliable suppliers. The app's ability to filter products from specific warehouses is praised for reducing shipping times and boosting customer satisfaction. Its seamless integration with major e-commerce platforms simplifies store management. The platform's user-friendly interface and responsive support team are also highly valued. Merchants also commend the automatic inventory updates for accurate listings, contributing to a strong brand reputation.

February 25, 2024

Very east to use and quickly adds products to the store so I can focus on marketing!

Seven of Twenty One
United States
22 days using the app
Spocket replied February 27, 2024

Hi Seven of Twenty One!
Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. We'll keep on adding more products for you to choose from. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

March 21, 2024

so far I'm loving the app it's easy and helpful with your online store

Walk-in closet
United States
17 days using the app
Spocket replied March 31, 2024

Thanks for the wonderful feedback! We are so glad you find the app easy to use with the products you can add to your online store. Reach out to us anytime if you need help!

Happy Spocket-ing!

Edited March 4, 2024

Great Support team, Oj welcomed me warmly, managed to solve my issues professionally and was eager to help where they could. They where patient and a pleasure to speak to.

Hound Companion
United Kingdom
2 months using the app
Spocket replied February 19, 2024

Hi Hound Companion!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Leah. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

January 9, 2024

Easy to use and understand. Great customer service. When I had an issue, Ria (customer service agent) helped me quickly and was very nice and professional.

Celestial Charms
United States
2 months using the app
Spocket replied January 13, 2024

Hello Celestial Charms! Amazing! We are happy to know you love the experience with the app. This is really easy to navigate and beginners will have a smooth start with their store adding our products. We are glad Ria was able to help you with your queries. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

March 2, 2024

Very satisfied with customer service very quick response and problem resolved

KIDZWORLD
New Zealand
2 months using the app
Spocket replied March 11, 2024

Hi there!
Thanks for your kind words. We are glad you like your experience. It is good that you were able to start using our service and rest assured that it will get better from here. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

March 9, 2024

So far so good! John was extremely helpful with my mistake, and im super appreciative!

Radical Treasures
Canada
17 days using the app
Spocket replied March 11, 2024

Hi Radical Treasures!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by John. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

March 2, 2024

I have beeing using Spocket for only one week and therefore cannot give an exhaustive opinion but their support service is great. Thanks to Erwin for his quick and efficient support.

Lumagyn
France
4 days using the app
Spocket replied March 11, 2024

Hi there!
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team, especially Erwin will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

February 16, 2024

Customer service is amazing, especially, Eleanor and Spencer they were dedicated and fully responsive to my multiple questions

The X Warehouse
Saudi Arabia
About 1 month using the app
Spocket replied February 17, 2024

Hello The X Warehouse!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Eleanor and Spencer. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

February 17, 2024

Great selection of products and 5 star customer service! Eleanor was exceptional helping me with my account setup issues! Recommend

1CLICKAHEAD
Portugal
11 days using the app
Spocket replied February 19, 2024

Hi there!
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team, especially Eleanor will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

April 27, 2024

I recently started using Spocket for my dropshipping business and it's been a game-changer! Their EU & USA suppliers offer fast shipping and quality products, which has significantly improved customer satisfaction. The platform is easy to navigate, with a wide range of products to choose from. The customer support team is also top-notch, always ready to assist whenever I have questions or concerns. Overall, Spocket has made dropshipping a breeze, and I highly recommend it to anyone looking to streamline their business operations and deliver exceptional service to their customers.

wrapwish
India
About 3 hours using the app
Spocket replied April 29, 2024

We're thrilled to hear Spocket has been a game-changer for your dropshipping business! Fast shipping and quality products from EU & USA suppliers are key priorities for us. It's great to know our platform's ease of navigation and wide product range have been beneficial. We're proud of our top-notch customer support and are here to assist you every step of the way. Thanks for recommending us!

Happy Spocket-ing!